disappointed customer service, PLEASE REPLY

disappointed customer service, PLEASE REPLY

Hello, 

I've left a few messages on the forum now and have still not received a reply. 

I need to know where to point the A record in the DNS settings of my domain for the site I have created using zoho? 

Either an IP Address, Name servers (not the default domain nameservers) or a URL - Can I use this IP 
165.254.168.50
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