Recent Topics
Permissions within a sub-folder
Hi all, I am interested to know if it is possible to remove a member from a subfolder, even if he/she is member of a folder of higher hierarchy. As an example, let's assume I add 5 members in folder X with Edit privileges and folder X has several sub-folders, let's say X1, X2, ...., X1.1, X1.2, ... In this case, all 5 members inherit the same privileges to all sub folders. Is it possible to go and change the privilege in one of the subfolders? So far, I have not managed to do it. thank you, Sofoklis
Recording Credit Card Fees when Recording Payment for Bills
It seems I am unable to record credit card fees when paying a bill. I pay close to 100% of my bills with a company credit card via online portals. I'm happy for the CC fess to be recorded as Bank Charges but it will not allow that field to be used if
Restrict end users to only one help center
We have multiple help centers, but want to define which end users can access which portal. I can't figure out how to do that. It seems that they have access to all portals, even when inviting them just from one.
Auto-reply & Out-of-office responses - where to set up a recipient in mailing campaign?
Hello, as in the subject - is it possible to set up that all Auto-reply & Out-of-office responses will go to "Reply to Address" not to "Sender's Email Address"? Thanks for the response in advance, Elling
Announcing new features in Trident for Windows (v.1.10.4.0)
Hello Community, Trident for Windows introduces exciting new features to optimise your email and multitasking experience. Let's take a quick look at what's new. Zoom eWidget Another addition to Trident's list of widgets: the Zoom eWidget. With this new
Announcing new features in Trident for Windows (v.1.5.2.0 + v.1.6.5.0)
Hello Community, Trident for Windows has some exciting new features, prioritizing security with enhancements to elevate your day-to-day communication and productivity. Let's take a quick look at them. Scrub emails Introducing the Scrub feature in Trident
Announcing new features in Trident for Windows (v.1.7.4.0)
Hello Community, Trident for Windows has new features aimed at enhancing ease of use and elevating your day-to-day communication and productivity. Let's take a quick look at them. Drag files from the WorkDrive widget to Mail Previously, with Smart Flow
Client Script also planned for Zoho Desk?
Hello there, I modified something in Zoho CRM the other day and was amazed at the possibilities offered by the "Client Script" feature in conjunction with the ZDK. You can lock any fields on the screen, edit them, you can react to various events (field
Featurecast Story 12 - Auto response
IM'ing (Instant Messaging) Feature Story Series Featurecast Story 12 - Auto response Provide prompt, clear communication Auto response ensures that users receive an immediate confirmation of their message, setting a positive tone for their interactions
Add Knowledge Base KB Articles to multiple categories
Greetings, Love you help center system. One item that would be incredibly helpful to many of us would be able to add a single Knowledge Base KB article to multiple categories in our system. It seems it could be quite easy to use a checkbox form, instead
Client Script help for setting a listener
Hello Zoho Community, I need assistance with modifying my current client script. Current Setup I have a client script on the Quote module within CRM, which is set to run on the Edit Page. The script is triggered by a Field Event on a checkbox field called
Subform entries compare existing input values to see if a user has changed an input value
Hi Hoping this is simple, think i could do this within a normal form as you have the "old entries" feature Problem Subform where a user enters 4 entries each row is date1, date2, amount, qty, (confirmed blank text) Upon validate success, i write yes in each subform row "confirmed text field" Ok User comes along and edits any of the rows. if they change date1 or date2 or both i need to know the existing date values so i can can cancel the existing delivery dates Next if they change dates i also need
Kaizen #164 : Client Credentials
Hello everyone, Welcome back to Kaizen. In this post, we will discuss Client Credentials Flow and when it can be used. What is Client Credentials Flow? According to RFC6749, the official specification for the OAuth 2.0 authorization framework, "The client
Contextual Information when Apply Filters
Hello, Let's say I had a pivot report looking at an "Accounts" table, if I had a user filter to select a specific account. When a user hover overs an individual option in the "Accounts" user filter, is it possible to have a pop-up display with additional
Can I limit the information shown in a chart without filtering underlying data?
Hey there, this is a thing that boggled me for a while in Analytics: Can I limit what's displayed in a chart without filtering out underlying data? Example: I have a simple table with historic sales data (date - revenue) and want to create a chart to
Map chart - Can I remove the longitude, latitude and count that generated automatically in Tooltip?
Is there any way to remove this information in the Tooltip? I don't want to show the exact longitude, latitude, and Count. I just want to keep the columns I drag into Tooltip myself. Thanks!
Meeting Room Booking Software - Zoho Creator
I am trying to create a Meeting Room Booking software in Zoho Creator. I am exploring the default Conference Room Booking which is already there in Zoho Creator. I am trying to replicate the same, but I need the option to get data from the Zoho People
Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details
Hi, I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list". Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list.
Need to bundle based on inventory stock not accounting stock
Cannot create a bundle / composite item until a bill has been received, even if there is available stock due to an item receipt. This should be changed as it is required to make a bundle and invoice the customer before the vendor has billed us.
Territory view for custom modules?
I have recently activated territories however I can't seem to find how to use territories for custom modules? These modules have territories: Contacts / Accounts / Opportunities These modules don't have territories: Buildings (custom module) and
New in Writer: Enhanced Content Generation and Formatting features
We are excited to unveil these features that can enhance your content creation and formatting experience. These additions are carefully tailored to boost your productivity and unlock your full content creation potential. Get the scoop on all the fresh
[New Release 2024] Create and embed custom capabilities across CRM with Kiosk Studio, our latest no-code tool
[Update | New series] We've started publishing a series of posts on Kiosk Studio. It's called Kiosk Studio Sessions and you can check out the first one here! [Update | 15 Oct} Session #2 is live! This one will look at how to create a kiosk for your call
Does Thrive work with Zoho Billing (Subscriptions)?
I would like to use Thrive with Zoho Billing Subscriptions but don't see a way to do so. Can someone point me in the right direction? Thank you
Sales tour mapping
Hi Zoho people and users, Wouldn't be cool if one could import an itinerary say from Gmaps, specify a radius along the line and pop ! show a smattering of droplets on the maps, each representing a customer or lead ? Clicking on a droplet would open the
Envato Elements Templates w/ZoHo Commerce/Sites
Hi guys, We're currently running most of our business on ZoHo and we saw the recent launch of ZoHo Commerce that seems to leverage the Sites product and the Cart product. So with that said, my understanding is that HTML & CSS can be used to build a completely
Button for Deal Name copying from Company Name
Hi; I have prepared a function for Button while creating new - first time starting record of Deal - that team would like that name of project will be generated by clicking button after choosing company name - that button - and the mandatory system field
InteGreat 03: Integrating Zoho Creator with Zoho Books
Hi everyone, Today, we'll look at how to integrate your Zoho Creator app with Zoho Books. This is one of the most popular Zoho integrations that our customers use. You can use this integration to automate processes like: Creating quotes and invoices in Zoho Books from within Zoho Creator Accessing quotes, bills, and invoices from within Zoho Creator Linking bills and invoices to a project and performing profit calculations With Deluge, you can use the built-in integration task to connect with the
Zoho books integration with google sheet
I want to integrate the zoho books with google sheet,when I create a new invoice record in zoho books the record should automatically add in the google sheet please give me solution of this. Thanks.
Feature Requests and enhancements: Subform
By The Grace of G-D. Hi, It would make it much easier to use if we could have some more features in subforms: More Columns/Fields Set the size of a column Show the subform in Full Page Width Sorting By Column Please consider The above suggestions. T
Join us at the Canada ZUG Meetup: Let's build tailored, user-friendly business processes with Zoho CRM
Hello Zoho Community! We’re excited to announce our upcoming Zoho User Group (ZUG) Meetup in Canada, an event crafted specifically to empower CRM administrators and business leaders. As always, our pivotal goal with each ZUG gathering (meetup) is to help
The server is unable to handle the formula cells in your spreadsheet
The above warning has come up on the top of my screen. I can't find how to find out what formula is the issue. There is a lot of data in the workbook, are there any limits to the data. I can remove rows if needs be I just need to balance the amount of
Outlook CRM Plug-in Disappearing from various users
Hi, we've been using this plugin for a while now and all of a sudden it is no longer showing in certain user's Outlook. It says that it's still installed. We've tried uninstalling and reinstalling but it still does not show. Every day it dissapears from
Zoho database
For data warehousing purpose, is it possible to access te the underlying Zoho database? If so, then how is it performed? I am very very new to to Zoho. Thanks
WhatsApp for Business
i have integrated the business whatsapp messaging in crm. i cant find any button to send a message to contact . can we i have api documentation of the same also pls find attachment
What are the formulas behind the system default dashboards?
We want to know the exact formulas especially for the "time based dashboards". For example the "First Time Closure" logic for the "First Call Resolution" dashboard is not very clear. How does the system calculate that a ticket has been closed at the first time? Please elaborate with further details.
Unable to mass update a specific field
Hi there, I want to mass update a field on zoho crm but im not able to as it doesnt show up. procurement list is a lookup field
Automatic replies clogging up our Ticketing System
Hi All, I was hoping someone might have some ideas or solutions about how to manage email autoreplies. When our marketing team send out mass emails through campaigns this can sometimes send a wave of auto replies into desk even when they use a donotreply
Inventory Barcode Creation - Add Picture of Item
Hi I am trying to set up bar code labels and include a picture of the item on the label - any idea on how to add that field to the barcode generator?
Requesting a file upload in Zoho Workplace not possible?
I’m new to Zoho Workplace and am mostly liking it. However, it seems as though collecting/requesting documents is not available in the workplace version of WorkDrive. Am I missing something, or would I need to subscribe separately to another WorkDrive
Sales by state
Hi, I need to pull a report showing our sales per US states. I have looked everywhere that I can think of in the system, but can't seem to find a way to do this. I've also searched on here for an answer, but have only come across a question about this
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