Farewell, Zoho Chat! Welcome, Zoho Cliq!

Farewell, Zoho Chat! Welcome, Zoho Cliq!

Hello all,  

As the heading says, Zoho Chat is now Zoho Cliq with power packed features that will keep you hooked. Cliq is designed to provide you with topnotch collaborative services that will keep you connected at all times. 




Let me list a few features outlining it's functions: 

  • Audio & Video calls: The calls are available in 1-1 Chats. Get connected instantly with your contacts and colleagues from anywhere. 
  • Commands and Bots: You can now create Commands and Bots to integrate your internal tools with Cliq. You can also connect with applications available in the internet. Visit our developer docs here.
  • PrimeTime: PrimeTime is Live Video Chat session between a group of users. Engage in group sessions from the comfort of your place.


  • GIFs: Animate your chats with GIFs. Search for any GIF under the smiley section. 
  • Starred Messages: Star important messages, links and files and when needed get them in an instant by opening the Starred Messages.
  • Events: Create Events, invite and get invited, be notified and plan your day accordingly.
  • Channels: Create External Channels with other Organization users, thereby collaborating in an effective way.
  • Cliq Marketplace: Create your own apps using our Platform and upload them in Marketplace in addition to existing Apps.
  • Desktop and Mobile App versions are available.
Well now go ahead and check out the new features and let us know what you think.

Cheers!
Princy

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