Form and CRM Email Template url processing and/or prefill broke

Form and CRM Email Template url processing and/or prefill broke

Hi All,

I have an open ticket with Zoho support on this, but it's so urgent I hope I can get help here, too.

Today something in the Form data collection url processing broke and there were zero changes made by yours truly that touched any part of the 'systems' relevant to this.

This is the url that embeds in a CRM email template. It's been working for a couple of years.

https://zfrmz.com/blahblah/?account_name=${Deals.Account Name}&deal_id=${Deals.Deal Id}&contact=${Contacts.First Name} ${Contacts.Last Name}

That should be stuffing data into the form for processing by a Zoho Flow when the form Submits.

This is NOT a problem with Forms / CRM integration because I have a FLOW that programmatically does what I need it to do on Form Submit. I am not using the built-in integration mechanism between Forms and CRM.

The data collects when the email is sent and passes to the form...it stopped working today.  

If I manually enter the base form (https://zfrmz.com/blahblah/) in the browser, the form presents correctly and stores the data correctly in FORMS, but that's insufficient because it's missing the pre-filled information.

Using the prefilled url manually entered in the browser with data that would be correct (such as this example)


throws this error:

This zfrmz.com page can’t be found

I reiterate - none of the relevant parts of this have been touched for at least a year. Something seems to have broken on the inside.




    • Sticky Posts

    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.

    • Kaizen #216 - Actions APIs : Email Notifications

      Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are

    • Kaizen #152 - Client Script Support for the new Canvas Record Forms

      Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved

    • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

      Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.

    • Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI

      Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the