Hi FSM Team,

Several of my clients have asked how they can manage internal timesheets within Zoho FSM. Since their technicians already spend most of their day working in FSM, it would be ideal if they could log all working hours directly in the FSM app.

The challenge is that not all of their time is tied to field service jobs. They also need to track internal or non-billable activities (administration, training, meetings, etc.), and it’s unclear how this can be handled within FSM.

Is there a recommended approach, existing feature, or best practice for tracking internal time that isn’t linked to a service appointment or work order?

Appreciate any guidance you can provide.