This feature is no longer available.
All work and no play makes Jack a dull boy.
Well, yes. That's true! Tiring work, buzzing coffee makers, busy turnstiles , occupied meeting rooms, back-to-back status updates and what not. Your everyday routine need not have to be this hectic. It can be more rewarding. It can be more fun.
Zoho Projects believes in this fact and hence has launched Gamescope - A module that turns every project into an exciting game and boosts the spirit of your team by leaps and bounds.
What is Gamescope?
Gamescope is a new module that is built within Zoho Projects where one can earn rewards for the work completed by them and stay motivated at the workplace. With Gamescope, you can convert any herculean project into an exciting game and make it as interesting as possible. Learn more on how to configure Gamescope in your portal here .
What can I do with Gamescope?
You can set up new games, create your own squad, customize rewards, declare points for every trophy and badge that you create and so on. Learn more here .
What's a trophy and what's a badge?
- A trophy is a reward associated with a game. When tasks or bugs are resolved, points keep getting added to your profile. When the game gets over, the players will be ranked and the one with the highest score owns the trophy.
- Unlike trophy, a badge is a reward that's given to a player as and when tasks or bugs are resolved. A game need not have to be scheduled for a player to win a badge. You can directly set badges for tasks or bugs and keep the ball rolling.
Where do I use a trophy?
Say, you have got just a day to fix all the issues in a project that is scheduled for the upcoming launch. The developers feel the heat and as a manager you need to make the work light in spite of the heat. In such a challenging situation, you can set a game up and add the team members as players and kick-start the game immediately. It's your call to schedule the game either for the whole day or for smaller time intervals.
So, you add a game called Bug Squasher , set your team and start it off. It's that simple. When the game is on, your peers turn into players and work sportively. The faster they fix the issues, the more points they earn. This means the bugs in your project are getting fixed at a much faster rate. At the end of the day, its a win-win situation for both. On one hand you get a bug-free project and on the other hand your team feels positive and accomplished.
Where do I use a badge?
You can use badges when you don't want to create a competition or meet a tight deadline. If you wish to reward your peers on a regular basis and evaluate their performance in the long run, then you can opt to have badges.
Can I schedule a game within a specific project?
No, you cannot add a new game at the project level. Instead, you can set it up at the portal level and set the trophies and badges at the project level. In this way, you can ensure that the players are rewarded at the project level.
How do I set a trophy or a badge for a specific project?
It is possible to set a trophy or a badge for a specific project. When you customize a trophy or a badge, you can set the criteria to match a specific project. Only if the tasks or bugs in that specific project are resolved, those trophies and badges will be rewarded.
To set a trophy at a project level, refer here .
To set a badge at a project level, refer here .
Where can I view the details of trophies and badges earned by me ?
If you have played the game, then you can view your accomplishments at the following places in your portal.
Game scorecard:
- Click the Gamescope icon and navigate to the Games that are over section.
- Click on the game that you had participated. This action will show you the scorecard of that particular game along with the list of badges and trophies earned by you and your competitors accordingly.
Project Feed:
Once a trophy is won or a badge is earned, you will be updated accordingly through the project feed.
User Activity stream:
You can view your own profile via View Profile and get to know about the rewards and recognitions earned so far.
Notifications icon:
As and when you win a trophy or a badge, notification pops up like any other notification in your portal.
Note: If you haven't played the game but would like to have a look at the updates of the game then you can always view the Game scorecard or view the player's profile in the user activity stream .
Feel free to send your queries and feedback about Gamescope by commenting below. Game On !
Cheers,
Kiruthika V.
Recent Topics
Can I re-send the Customer Satisfaction Survey after a ticket closure?
Hello, Some customers does not answer the survey right after closure, is it possible to re-send after a few days or weeks? Best Regards!
Whatsapp Connection Status still "Pending" after migration
Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
Sharing URLs and direct access
Hello, I am storing my team's email signature images on Workdrive. I am creating a public image download share and adding “?directDownload=true” so that the image can be accessed without the Workdrive interface. A few questions: 1) Can we generate friendly
Zoho desk desktop application
does zoho desk has a destop applicaion?
Ability to re-order Workflow Rules
We really need the ability to re-order workflow rules within departments. Either the ability to drag/drop them into a different order or something.
Ticket to article and Ticket to template
Hello! I would like to know if it is possible (and how) to do the following actions: 1. To generate an article from a ticket (reply + original message) 2. Easy convert an answer to an email template
Create an article template
I have a question concern the Knolwedge Database from Zoho Desk. There is any possibility to create an article template ? Exemple of what I research : TODAY : I want to create a lot af articles with the same baseline > I create one article > I copy/paste
Persisting email signals to contact timeline?
Hello there. Regarding the email signals that are logged when a contact opens an email, am I correct that these signals are not logged to a contact's timeline? Ideally, I would like to have this context available for future follow-ups, if the contact
Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module
Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
FOLDER DISAPPEARED
Hello Zoho Community. I recently found a problem with no explanation: a folder in Zoho Analytics just disappeared, but the tables and SQL sentences still existed, the folder was not deleted. The solution for me in this case was to create a new folder,
Unified WhatsApp Number Management in Zoho Desk and SalesIQ
Dear Zoho Desk Support Team, We are currently utilizing both Zoho Desk and Zoho SalesIQ for our customer support operations. While both platforms offer WhatsApp integration, we are facing challenges due to the requirement of separate WhatsApp numbers
Change of Blog Author
Hi, I am creating the blog post on behalf of my colleague. When I publish the post, it is showing my name as author of the post which is not intended and needs to be changed to my colleague's name. How can I change the name of the author in the blogs?? Thanks, Ramanan
Zoho FSM API Delete Record
Hi FSM Team, It would be great if you could delete a record via API. Thank you,
How create a draft via workflow?
I wish to create a workflow rule for specific emails that creates a draft response - not an automatic email reply, but just a draft with a set response ready to be verified by an agent who can then manually select recipients. Alternatively, the workflow
Instant Messaging Update | Now migrate your WhatsApp Business phonenumber from another BSP to Zoho Desk | Dec'23
Hi All, Everything seems to move at lightning speed these days, and time is certainly flying by for the IM team. But we are delighted at how much ground we covered this year. 🚀 For one, we enabled WhatsApp business phone number migration so that you
CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive
Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
Upload ticket attachments via Drag-&-Drop
Hello, if you want to upload a file to the ticket attachment you need to click the button and use the file browser to select and upload the desired file. In many cases, it would be much more efficient if you could simply drag the file to the browser window...
Can we disable add to cart in Zoho Commerce?
Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However
Introducing WhatsApp integration in Bigin
Greetings! In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases—all
Issues with Zoho Sheet in Mac
I have downloaded the Zoho App from App Store but It is failing to Save As, Open & Download Operations. App Store
Zoho One account closure vs deactivation
I wonder what are the best practices and guidelines around deactivating vs deleting Zoho accounts in organisations? Any practical considerations?
Global Search placement in the new UI
Having a hard time with the global search placement in the UI redesign. Surely I can't be the only one. Previously global search placement was perfect. A bar at the top/center of the page. Exactly where you would expect it to be. Since the new UI has
Cliq iOS can't see shared screen
Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more
Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
Schedule Zoho CRM reports only on Business Days
Hello, Is it possible to schedule reports only on business days ? We currently get daily sales reports on weekend which has no value since the sales team doesn't work on weekends. Thanks
Missing the "Find & Merge Duplicates" choice
Hi, I am missing the "Find & Merge Duplicates" choice. I looked under the "More Actions" menu in Contacts, Accounts, Vendors, and Leads and it is not there. I have full permissions. Please assist me on finding this feature. Thanks!
How to install Widget in inventory module
Hi, I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?
Improved Contact Sync flow in Google Integration with Zoho CRM
Hello Everyone, Your contact sync in Google integration just got revamped! We have redesigned the sync process to give users more control over what data flows into Google and ensure that this data flows effortlessly between Zoho CRM and Google. With this
Cannot see Application from Lookup field
Hi all, I am trying to access data for an application on our account via a lookup field; however, the application doesn't appear in the dropdown at all. Can anyone shed any light on this, please? I have asked Zoho support; however, they're just as confused,
Deluge Error Code 1002 - "Resource does not exist."
I am using the following script in a Custom Button on a Sales Return. Basically, the function takes the information in the sales return (plus the arguments that are entered by the user when the button is pushed) and creates a return shipping label via
How to track a contact or customer's past product purchases in Bigin Premiere?
Hello there. I am the sole user of Bigin for a small company (chess club), and would like to track current and past purchases made by a contact (player) or company (family which includes the player). Players may register for multiple tournaments, take
LENTITUD EN RECIBIR MAIL
Buenas tardes, Estamos experimentando lentitud en la recepción de correos electrónicos.
Items should display under specific warehouse
I have configured the multi warehouse but it show all the items under all warehouse which is not correct according to our business logic, so i want that items should only display under that specific warehouse not under all the warehouses not even with zero quantity. Some items should be common but not all so is there any option for that purpose so i can specific the items to its warehouse. Regards
Tracking Non-Inventory Items
We have several business locations and currently use zoho inventory to track retail items (sales and purchase orders). We were hoping to use zoho inventory to track our non-inventory items as well (toilet paper, paper towels, etc). I understand that we
Partial refunds
I am trying to process refund for a one item invoice, however the refund is partial: i am getting this error while creating credit note, can anyone share some wisdom about this
Best practice importing items and matching assemblies
Hi, I was wondering what would be the best practice to import items and composite items (assemblies) From my backup, what should I import first? The items or the composite items? I am on Zoho one, using inventory and books. Kind regards, Sabine
Bulk Fill In & Edit PO/Bill/SO/Invoice
Hello, I am adding stock in bulk on a PO, the system is automatically populating the Rate (price) and Tax from the item data. Problem is that the bill rate is different from the rate on the item data, so I have to manually erase each and enter the price.
Separate Items & Services
Hi, please separate items and services into different categories. Thank you
Items Below Reorder Point Report?
Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
Zoho CRM for Everyone's NextGen UI Gets an Upgrade
Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
Next Page