HostedPages API & Customer E-Mail address

HostedPages API & Customer E-Mail address

Hi,

we are using the HostedPages API to create subscription booking pages. The problem we have is that we cannot prefill the hosted page with data. This seems to be possible using the "Hosted Payment Page" of the product/plan.

I tried to create a new Zoho Customer before the creation of the HostedPage with partial data (firstname, lastname, email) but then the HostedPage omits all other fields like the address (which I don't have).

My main issue with this is, that we end up with customers in zoho that have a different E-Mail address than the one in our system (because the e-mail field cannot be prefilled nor blocked). In the most unfortunate chain of events this happens:

 - User E-Mail in our app: email1@domain.com
 - User Makes subscription. Zoho-Email: email2@domain.com
 - User makes a subscription with GoCardless. GoCardless E-Mail: email3@domain.com

Apart from the 3. case with GoCardless, I would like to send the user to the HostedPage with the E-Mail prefilled and disabled, so I can be sure that our app dictates the E-Mail that will be used. 

Is this possible?

I can change the E-Mail right after the order using the API but at that time it's already too late.
    • Sticky Posts

    • Zoho Billing will discontinue support for older browser versions soon

      Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
    • Introducing Developer Space in Zoho Subscriptions

      Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to