In forms/integrations/zoho crm / ne w record tab, contact name is to be mapped with my form contact name. When I go in biew edit/lookup configuration, I don t get the options (help dedicated page simply repeat the same info you get in the app) and does not allow me to simply creat a new contact if nobody is the crm database already. It blocks all the other data to be pushed in Zoho crm

So

1 in zoho forms how to get new contacts collected through zoho forms be recorded

2 in zoho forms, can I push again a submission that was dismissed by a CRM mismatch in order the data is recorded in the CRM this time?