How Zoho is Supporting QuickBooks Customers in India

How Zoho is Supporting QuickBooks Customers in India

Intuit's QuickBooks has been serving many customers for quite a while. However, it announced its discontinuation from the market on January 31, 2023. The company declared that its products and services would not be available in the country. The company also said that from July 1, 2022, they would not accept new signups from India.


A seamless continuation of financial systems is significant for its growth and sustainability. Currently, accounting software is the best way to make that happen. Zoho has always worked with a sense of understanding of the challenges businesses face to find a replacement for the present financial system.

Hence, Zoho Books has promised to solve the needs of all businesses looking for an alternate solution while helping them transition seamlessly. Zoho Books allows easy data migration and is a comprehensive and cloud-based financial platform that enables companies to manage finances, perform essential accounting functions, manage projects, track stocks, etc.


Zoho Books is a highly focused software that strengthens its operations, allowing businesses to simplify, abstracting GST filing and compliance, helping in e-invoicing, managing bill compliance, and gaining visibility into finances.


Why Did QuickBooks Not Work in India?


The company has made the challenging decision of not working in India anymore as it cannot deliver and even support products that meet the customer demands in India. The company has millions of customers internationally, with only over 1-2% in India (about 30,000 businesses roughly).


With this decision, Zoho has stepped in a while, offering customers many features. This is because so many businesses are moving from QuickBooks to Zoho Books. The suite of offerings that QuickBooks comes with includes cloud accounting, cash flow management, inventory management, and invoicing. It also comes with a practice management solution for an accountant called QuickBooks Online Accountant.


Timeline of QuickBooks in India:


Intuit introduced QuickBooks in the year 2012. But way before that, the accounting software kept running in versions such as alpha and beta for over a year. However, when the software entered the Indian market, it was positioned to target millions of broadband-connected small businesses.


When the company launched QuickBooks, Tally proved its biggest competitor, with a strong presence in the small and medium space. However, as time evolved, QuickBooks gained popularity in the market with features such as accessibility, user-friendliness, ease of installation, maintenance, and affordability.


Moreover, Intuit's QuickBooks also offered many capabilities, such as workflow automation, role-based access, customer power tools, customization, etc.


QuickBooks was also made GST compliant in the year 2017, which helped customers carry out transactions with new rates and without any disruption. In addition, it enabled the customization of invoice templates to display specific information.


Intuit also announced that it was working on strengthening the business propositions for SME customers. This helped in developing joint value propositions and leadership in the SME ecosystem.


The Withdrawal of QuickBooks:


Just as in many different industries, SMEs are ensuring that their processes get digitized. Bookkeeping, inventory management, delivery, and payments are all being digitalized. Moreover, SMEs are also boosting their technology investment.


Given the opportunities offered by accounting software, there are also unique challenges that are often difficult to traverse. SME is a broad term and consists of many enterprises, including local grocery stores, big brands, etc. Hence, SME-focused players must have detailed knowledge of the requirements that help offer appropriate solutions.


For a few years, many accounting software has been entering the market, and Zoho is one of the prime examples. The Atma Nirbhar campaign of the Indian government has played a significant role in doing this.


Zoho Books Coming In the Picture:


Just after Intuit announced QuickBooks being discontinued, Zoho also declared that it is now open to supporting and serving many customers of QuickBooks. In addition, Zoho also promises easy data migration that can enable customers to transition quickly to the platform.


Zoho Books has been in the market since the year 2011. It has a really strong base of customers, which continues to grow each day. The company is also focused on strengthening and expanding its operations by developing more features. Zoho Books is completely committed to helping businesses handle their finances and fulfill GST and other regulatory obligations.


It aims to serve businesses by offering them a world-class and future-proof financial management solution that can be relied on for growth. After the announcement by QuickBooks, Zoho has come into the picture by offering full support to customers in India looking for empowered accounting software. The company has a team focused on making this transition as easy as possible.


Why Choose Zoho Books?


Choosing and implementing accounting software is an important decision and requires a tangible investment. Therefore, it should be done carefully while keeping in mind whether the software meets a business's needs. 


An excellent accounting software application to manage the accountancy and bookkeeping-related tasks, Zoho Books is a perfect option for companies looking for the best accounting functions and features at an affordable rate. All businesses that use different Zoho apps like the Zoho Inventory, subscriptions, projects, flow, and CRM can benefit greatly from integration with Zoho Books. It is like a comprehensive business accounting software application.

Along with added features such as real-time inventory tracking and excellent customer support, it has quickly attained the status of one of the best accounting software. Designed for small businesses fundamentally, it also serves as one tool for freelancers and one-person shops.


Zoho Books is a software application that enables accounting to be simple, efficient, and straightforward without cutting on technology. From providing estimates to following up with the invoices, tracking inventory, and handling bill pay, Zoho Books consultant manages everything efficiently. Additionally, integrations with other Zoho products, such as CRM and project management, are also considered part of the plan.


Zoho Books is a software application that reimagines accounting with its auto scan, client portal, and transaction controls. If you are an entrepreneur who prefers streamlined, efficient and process-oriented working efficiency, then you should adopt Zoho Books for the best results and maximum productivity. 


Conclusion:


Zoho Books has always given QuickBooks serious competition, and there are many areas where Zoho clearly beats its opponent. Zoho Books is the perfect alternative to QuickBooks. It comes with affordable pricing, responsive and quick online support, and an easy-to-use interface that substantially enhances the online accounting experience for businesses.


It comes with add-ons such as the eWay Bill, Multi GSTIN, Client Portal, Sales approval, and Purchase approval that are unavailable in QuickBooks. In addition, Zoho Books offers free and reliable customer support, simple pricing, and an integrated business platform with easy import and export of data.


If you wish to move from QuickBooks to Zoho Books, you will get complete Zoho Books support to make that happen as easily as possible. 


    • Recent Topics

    • Delay in MX updates

      Hi, I set MX Records 12 hours ago, and I am receiving email normally, but I still get notification MX record is not pointing correctly. Error: The MX records of your domain is not yet pointed to Zoho Mail. Why there is a delay in detecting MX records,

    • Bigin iOS and macOS app update: Link email messages to pipeline records.

      Hello everyone! In the latest version of the Bigin iOS(v1.11.9) and macOS(1.8.9) app, we have brought in support for an option to link email to pipeline records. This helps you to view emails specific to a deal, especially when a contact is associated

    • make.com integration

      Just wondering if anyone on Zoho One account connecting apps to Make.com We're on Canadian server (.com) and when connecting to Make.com, it keeps having error of Invalid Client ID. I have contacted both Zoho and Make and both sides said it's not an error

    • Article Numbers for KB articles

      Hello, I was wondering if it's possible to turn on article numbers/ part numbering for KB articles. If this is not already a feature, we'd like to request it. Frequently a solution will require multiple articles so tracking which articles are referenced

    • Refund Request ,Zoho Mail Subscription (zoho suport is not replying)

      Hi Zoho Team, I recently subscribed to the Zoho Mail yearly plan, but after evaluating it, I found that the interface does not suit my workflow. I’ve already canceled the subscription from my end. As I’m well within your 30-day refund window, I’m requesting

    • File Encryption - Zoho Desk iOS app update

      Hello, Everyone! We have now introduced the 'File Encryption' option within the Zoho Desk app as part of the HIPAA Compliance. This option allows the user to encrypt the attachments within the Desk mobile app, which acts as an additional layer of security.

    • Data encryption - Zoho Desk iOS

      Hello, Everyone! In the recent iOS version(v2.8.23) of the Zoho Desk app, we have supported data encryption. As a part of HIPAA Compliance, the Zoho Desk mobile app now allow users to encrypt the Desk mobile database as an additional layer of security.

    • Notify Admin when a user forgets to check-in or check-out at the designated time.

      Hello, I would like notify the Admin via email when a user forgets to check-in or check-out at the designated time. What is the best way to setup this email notification?

    • Assistance Needed with Prospect Conversion Issue

      Hi, I attempted to convert a prospect to an account, but received a pop-up notification indicating that the contact information matches an existing contact. I selected the option to add it to the existing contact, but it appears the prospect was not successfully

    • Mail Merge - unable to send more than 50 email

      Hi, I've subscribed to the pay email service because of the Mail Merge feature. However, I've found that this feature only allow to send up to 50 emails. I've to attach a screenshot for your reference. This limitation is not mentioned anywhere in service.

    • Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

      Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you

    • UK payroll entries

      Hey guys, Nett payroll payments are imported direct into the bank, using an external payroll system (will be glad for Zoho to have a UK payroll app) At present I have monthly recurring bills for HMRC which are auto entered & paid when due. This seems

    • Closing Accounting Periods - Invoice/Posting dates

      Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting

    • Invoice status on write-off is "Paid" - how do I change this to "Written off"

      HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way

    • Reverse Charge Services (Non-EU) Showing Correctly in 84/85 and 67, But Missing in Box 46 - Germany

      Hi, I'm located in Germany and I’ve set up my expenses for non-EU services (e.g., OpenAI, DeepSeek) under the reverse charge mechanism (§ 13b UStG) in Zoho Books, and I noticed some discrepancies in the VAT Summary Report. What’s Correct: Reverse Charge

    • Zoho Live Chat/Support

      What is going on with Zoho support lately? I've tried to use the live chat feature 4 different times and it refuses to connect to any (despite waiting over 30 minutes one of the tries). I finally gave up and emailed my question nearly a week ago and still

    • Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

      Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

    • Tip #38- Track Organizational Changes: A Guide to Using Action Log Viewer- 'Insider Insights'

      Hello Zoho Assist Community! Ever needed to trace who did what and when within your remote support operations? Let’s say your support team is growing, and you want to monitor key activities like settings updates, user invites, module changes, or permission

    • Tip of the Week #67– Avoid confusion – Mark duplicate threads.

      When customers send the same message to multiple email addresses, such as support@ and sales@, your team may end up seeing the same message in different inboxes. This creates confusion, risks double replies, and clutters your workspace. Use the Mark as

    • Tax in Quote

      Each row item in a quote has a tax value.  At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from

    • Final Reminder: Discontinuation of Older ASAP Widgets and Mobile SDK Support

      We launched the new ASAP Help Widget last year, introducing a unified and enhanced experience. Since then, older configurations have been placed in read-only mode, with all major updates and improvements built exclusively on the new version. As part of

    • Zoho Subscriptions -- Zoho Commerce integration

      Is there integration between Zoho Subscriptions and Zoho Commerce? I would like to create subscription plans in Zoho Subscritpions and list them for on my Zoho Commerce store.

    • Website show Blank white screen

      Customer called me to tell me my website is currently down upon review it shows a white screen however I can access everything via editor. JITCADCAM.com

    • How manufacturing analytics can transform your enterprise with Zoho Projects Plus

      Did you know that every single car is made up of 30,000 to 40,000 individual parts? All of these are manufactured meticulously in various facilities before being assembled into one. The global manufacturing industry spans a wide range from delivering

    • Projects custom colors replaced by default orange

      Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?

    • Customize your SalesIQ live chat with Custom CSS and blend it with your website design

      Hi everyone. Hope you all are having a great day! SalesIQ offers various inbuilt customization choices for your chat widget and window like changes in colour, theme, font etc. Although these choices are many, sometimes they may not match with the design

    • From Email Address When Replaying to Missed Chats

      One of the most common things we do is follow up on every missed chat.  Missed chats are like money in the bank, people just waiting for your response and to start a relationship with our companies. However, SalesIQ only lets you respond from 1 email address from your entire account?! We have happily paid for 4 subscriptions, but our users cannot reply from their own email address?  How are we supposed to build customer relationships? The fix to this issue is so simple, just load in the logged in

    • how to treat a same person as customer and vendor in zoho

      hi team, in my company, few persons acting as creditors as well as debtors (which means sometimes we pay them... some times we paid by them). in that case i would like to maintain a same ledger for that person.in zoho books it is treating creditor and

    • Narrative 6 - The impact of rebranding

      Behind the scenes of a successful ticketing system - BTS Series Narrative 6 - The impact of rebranding Every organization has invested in branding to set itself apart, and that should be reflected in the help desk. Zoho Desk enables organizations to apply

    • custom color palette for picklist in Sheet

      Migrating over from Google Sheets and missing the ability to customize the individual item colors of my picklist/dropdown menus. Is this something that is possible? A search showed me creating a custom color palette in Analytics is possible but I am not

    • What's New - July 2025 | Zoho Backstage

      Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventure

    • Image Upload Field API get encrypted ID and sequence number

      Hello is there a way to extract the encrypted id and sequence number from image upload fields through the Zoho CRM API? I created a custom script with javascript within Zoho CRM, but I want to extract the encrypted id and sequence number for all my images

    • Attention: Changes to 10DLC TCR pricing and new authentication requirements

      Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

    • Better Time Tracking

      We need better time tracking customization for IT MSPs. We also need reporting that is built in, rather than having to try and fumble with creating custom reports. We also need to be able to mark whether a ticket has been billed or not, I don't think

    • Scheduled Tickets Need Updated

      There is a very clunky manual way to create reoccurring scheduled tickets. This should be created to be easy for the administrator to create. We create several (10 to 12) reoccurring tickets per account for biweekly and monthly auditing purposes.. The

    • Team Feeds Improvements

      Team Feeds needs to show a feed of every action within the department. Currently it seems that the feed will only show a ticket that I've personally commented on or interacted with/followed. A feed should be that, a feed. As a manager I would like to

    • Better Security, Better User Experience | Help Center Update | June'25

      As part of our commitment to enhancing user experience and security, we are happy to announce updates to our authentication mechanism. This update introduces several key enhancements designed to improve the password recovery process and streamline the

    • Upload Logo to Account Page

      It would be nice to set a logo for an Account

    • View Agent Collision on Ticket List Page

      It would be nice from the ticket listing page (views) to see what agents are working on what tickets rather than having to click into each ticket throughout the day to see what agents are working on what tickets. This functionality would also be desired

    • Restrict user from viewing the detail standard view

      Is there any way to restrict a user(it can be user-field-based) from viewing the detail standard view? Basically, I have created a canvas detailed view so that on some conditions I can hide some data from the users but the standard view client script

    • Next Page