Are there any plans in improving the Knowledgebase text editor so it would allow inserting images through Windows clipboard via copy-paste? Say for example I took a screenshot using the snipping tool in Windows and I'd like to insert that image to the article by merely using CTRL + V or right click paste.

Articles like on your Help Center often requires a lot of images especially if its a guide, and the tool now only allows insertion by first uploading the image which is very inconvenient.

We were faced with the same issue on our system before which was solved by upgrading the text editor that has this feature. Any plans of doing the same with Zoho?

I'm currently on onboarding process with Zoho Desk and have at least 2 thousand articles to migrate, hence this inquiry.

Appreciate your help. Thanks

Jordanne