Payment Processing issues with Payflow Pro

Payment Processing issues with Payflow Pro

I have a customer with an active subscription in Zoho that is getting her credit card declined because of address verification.  Here's the problem - all references to her address in Zoho are correct.  The incorrect address is being pulled from a deactivated profile on recurring billing in PayPal Manager.  I've worked with PayPal and they cant delete the old profile, their only solution is for me to update the old profile with the latest address info - not acceptable.  Is there anyway to "tell" Zoho Subscriptions to ignore profiles in Payflow Pro/PayPal Manager?

thanks
-Chris

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