Pro Rata Billing and Quarterly Invoicing Issues in Zoho Subscriptions

Pro Rata Billing and Quarterly Invoicing Issues in Zoho Subscriptions

Hello everyone,

I’m having trouble with pro rata billing for quarterly subscriptions in Zoho Subscriptions. I can only find the option to set the billing cycle to "every 3 months" but not specifically to "quarterly" as a distinct option.

Currently, pro rata billing seems to apply correctly only for monthly subscriptions, but it does not align with calendar quarters. We have reviewed the following settings:

  • Pro Rata Billing enabled in general settings
  • Pro Rata Billing option checked under subscription preferences
  • Billing Cycle set to "every 3 months" for quarterly subscriptions

Could someone confirm if Zoho Subscriptions supports quarterly billing based on calendar quarters? If not, what are the best practices to handle pro rata billing for quarterly subscriptions?

Thank you for your assistance!

    • Sticky Posts

    • Introducing Invoice Consolidation for Offline Subscriptions

      Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage?  Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has Subscription
    • New feature: Create back-dated subscriptions

      Hello from the Zoho Subscriptions team. :)   We’re happy to announce that today marks the launch of a much-awaited feature: creating back-dated subscriptions!   From here on out, whenever you create a new subscription with an activation date that is earlier than the present date, you’ll no longer get an error. Instead, you'll be creating a back-dated subscription. This means that the subscription started at that earlier point in time. The next billing date will be calculated automatically based on
    • Announcement Regarding Notification Emails

      Hello Everyone! This announcement is regarding the admin notification emails which you've been receiving from the email address "support@zohosubscriptions.com". From the 1st of October, 06:00 GMT, the emails with the following subjects will be sent from "no-reply@zohosubscriptions.com". Unable to send invoice for the profile - {profile_name} Unable to process auto payments. If you have set up any filters or workflow in your email account, please add "no-reply@zohosubscriptions.com” and  “support@zohosubscriptions.com”
    • Zoho Subscriptions plugin for WordPress

      Zoho Subscriptions plugin for WordPress allows you to easily embed your plan specific checkout page in an iframe with just a few mouse clicks and without a single line of code. How can WordPress Zoho Subscriptions Plugin boost your productivity? It's now easier to embed Zoho Subscriptions checkout page in your WordPress site. Forget the old method of logging in to Zoho Subscriptions, copying a URL and scripting to make adjustments. All this can be done automatically through this plugin. A great time
    • Indian GST organisation Migration Guide

      With respect to the new GST regime releasing on July 1, 2017in India, Zoho Subscriptions Indian edition is also gearing up to make your business GST Ready. This article focuses on how to get your existing organisation in Zoho Subscriptions to migrate to the new GST regime.    Note:  Any organisation created on or after July 1, 2017 will already be GST ready. You wouldn't have to migrate your organisation. Migrating your existing organisation to support GST To migrate your existing organisation to
    • Recent Topics

    • New UI of zoho people

      I recently switched to the new Zoho People UI, and I’m not happy with it. It’s confusing, and the navigation isn’t easy to use. In the old UI, I could easily view all leave applications for the whole organization. But now, I can only see leave requests
    • Issues with email signature not showing up correctly

      I've recently set up my Zoho mail account, and I've noticed some issues with my signature doing funny things such as the logo image getting blown up really large or showing up as an attachment or as text. The text next to which has my name and title is
    • Unable to fetch SaleOrders

      We are trying access SalesOrders on the new API, but we keep receiving the following error. We are using Postman to test. Error: URL: https://www.zohoapis.com/crm/v2/SalesOrders { "code": "INVALID_MODULE", "details": {}, "message": "the module name given
    • Automatic archive sent emails

      Hi, for compliance reasons we need to archive automatically sent emails, even when an email is deleted from the "Sent" folder. How to achieve that? Thx
    • Zero Support For A Paying Customer

      I opened a support ticket to get absolutely no responses. My support request is being 100% ignored. What am I paying for exactly?
    • Enable and disable modules within the Zoho Projects mobile app

      Hello, everyone! In the latest Android (v3.9.14) and iOS (v3.9.2) versions of the Zoho Projects app, we have introduced an option to enable and disable the modules within the app. Now, when an user signs up on the app, they can choose modules of their
    • Emails "To" showing Subject

      When I send an email template from a custom module, the To section is showing the Subject instead of the recipient email. When I click on it it still shows the email and sends, but it confuses people using it. Anyone know why this is showing this way?
    • NodeJS version for CRM custom functions

      It's been possible to write custom CRM functions in JavaScript: The NodeJS version seems to be quite old, according to the scripting functions docs though: The NodeJS editor uses the NodeJS 8.11. Is that version correctly documented? That is obviously
    • Zia Suggestions Bug

      Please fix this issue it's annoying (check video attached).
    • The email address you have entered belongs to a different deployment/region.

      Hi, I am trying to create the user - mprust@crombiecomputers.co.uk but keep getting the message below -  The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Look forward
    • Update quote information without having to edit or force an edit function

      Hopefully I can explain this correctly!! Our quotes are created in a 3rd party system and then integrated into Zoho CRM Quotes module via the API. In Zoho quote I have some formula fields such as discount % and some aggregate fields for sub total and
    • Introducing Screen Share with Audio

      Share your entire screen or just the chrome tab with audio for more engaging presentations. Your audience will hear sound just like you do, whether it's a video, demo or any other content. This is ideal for training sessions, team meetings, and client
    • Blueprint automatic transition based on a field in the module

      I've made a Blueprint for sales orders. At some point, we have to ask a subcontractor to contact the customer to agree on an inspection date. If the desired delivery date is less than 21 days from today (Urgent), we want to sent the subcontractor an automatic
    • Zoho People in Nederland?

      Goedemiddag allen, Zijn er bedrijven in Nederland die naar tevredenheid gebruik maken van Zoho People? Wij zitten in de transitie naar Zoho One en vanuit de 'beste of suite' gedachte zou Zoho People dan ook een mogelijkheid zijn voor de HR administratie.
    • Access extensions while performing task blueprint transition - Zoho Projects iOS app update

      Hello, everyone! In the recent iOS version of the Zoho Projects app update, we have brought in support to access the extensions while performing the blueprint transition on the tasks. Please update the app directly from the App Store or using the link
    • 2nd and 3rd Email in Workflow fails to send

      I'm having trouble sending a 2nd and 3rd email in a Workflow. Here's a screenshot of the workflow. Again...like the last topic I posted...it's VERY SIMPLE and it still will not work. This is incredibly frustrating.
    • How to Perform Global Search

      Hi everyone, I am working on an integration project using the Zoho CRM JavaScript SDK. I’ve implemented functionality to create and open entity records, but I am stuck on a specific requirement: I need to implement a global search feature where given
    • Subscription warning makes no sense -- no response from support so far...

      I have a warning message on my Mail that reads: "Your Zoho Mail Subscription has expired and your account will be suspended on Nov 23, 2024. Renew immediately to continue services." I can see the invoice was paid on Nov 23rd and I'm confused as to why
    • Zoho Mail

      My domain and email hosting is Ionos, I'd like to switch to ZOHO, I purchased 1 user to do the test, I don't know how to set up. I have the following issue: 1. I tried to only transfer 1 mail account to test, once I set up as the suggestion, all other
    • Option to start the whatsapp conversation with a lead or deal from within crm

      Currently in zoho crm there is no option to start a conversation with a lead. However we can send templates to contacts or leads in Zoho CRM through approved templates using workflows. But Users are not permitted to initiate conversations with leads or
    • Error while setting up IMAP configuration

      Hi. We're getting the following error when we try to set up the IMAP configuration. How can we solve this problem?
    • Identify if fields used in function

      We're doing a lot of tidy up on our Zoho CRM modules but have 100s of functions. We need a way of identifying if these fields are used in any functions before deleting them. Is there a way to do this? Is there a way to search Deluge scripts on mass for
    • Export blueprint as a high-resolution PDF or image file

      This would be a good feature for organizations that want to share the blueprint process with their employees but don't want them to have access to the blueprint in the system settings. At the moment all that users can do is screenshot the blueprint or
    • I am not receving emails but MX records shows my domain is pointed to Zoho

      I am not receving emails but MX records shows my domain is pointed to Zoho I have added my TXT to my domain DNS and MXtoollookup shows it is working. my domain is cashbull.ca Please help me
    • Digest Novembre - Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour chers utilisateurs, L'année 2024 s'achève doucement, mais les actualités continuent ! Découvrez un résumé! Le mois dernier, nous avons organisé deux Meetup Community à Lyon et à Paris. Au nom de toute l’équipe, je tiens à vous remercier chaleureusement
    • correo saliente bloqueado

      Tengo bloqueado mi correo saliente error 554.5.18 marcado como SPAMMER. Alguien entro en mi cuenta y logre recuperarla pero no me deja mandar correos y lo necesito urgente. No consigo desbloquearlo y no me contestáis por ningún lado. NECESITO AYUDA por
    • Payment

      Hi! I don't want to renew my mail. Will I be automatically charged the renewal amount? I don't understand how to cancel my subscription.
    • Missing Application Salesinbox

      We got some issues in Zoho CRM tools which is CRM application is known as Salesinbox. please add this application in our account best regards Shunyatax Global Fintech Solutions LLP
    • Error when sending out email via SMTP

      Hi, I recently started encountering an error when using my Zohomail account to send out emails. The error message was : sendEmail.exe[16528]: ERROR => ERROR => SMTP-AUTH: Authentication to smtppro.zoho.com:587 failed. rmtree failed: Directory not empty
    • Receive emails

      I am unable to receive any malls
    • Remove older possible matches

      Since Zoho Books only allows new users to import transactions for the last 90 days, we had to go through and manually enter all transactions since the beginning of the year. Now whenever we reconcile transactions that show up under Uncategorized Transactions,
    • Every morning an Employee's line manager gets an email saying they have not checked in even though they have

      Hello, We have an employee who's line manager received an email ever morning to say they are late checking in even though they have checked in on time?
    • Out of Office

      Hi, I'm trying to setup a out of office reply for Monday through Friday from 17:00-8:00 and Saturday and Sunday all day long. So basically I want to send back a out of office message when I'm not in the office. Is this possible ? I can make the Monday
    • UI Enhancements in list view for Zoho CRM

      Dear All, We hope you're well! We are here with a few UI updates to the list view in Zoho CRM. As you all know, list view is a simple tabulation of your records. To have ease of access and navigation, the list view is armed with options like quick actions,
    • Clone a Module??

      I am giong to repurpose the Vendors module but would like to have a separate but very similar module for another group of contacts called Buyers. I have already repurposed Contacts to Sellers. Is it possible to clone (make a duplicate) module of Vendors
    • Add home page or dashboard in CRM customer portal

      is it possible to add home page or dashboard in CRM customer portal?
    • email association with CRM

      Why is it 2024 (almost 2025) and Zoho has not figured out how to integrate email with CRM? It is so inconsistent at associating emails within CRM. I am an attorney. I have clients and work with other attorneys. Attorney John Doe is associated with multiple
    • Standard Operating Procedures System in Zoho?

      Hi, I've been in business for over 18 years, with 6 employees.  We have over 300 policies and procedures that have been written and rewritten.  They have always been stored on our Sharepoint server in a file folder structure.  Because of it, nobody uses
    • Zoho Forms - Setup

      Hi, Is it possible to share the ownership or let more than one person see the settings in a Zoho Form? Currently we use Zoho forms but everytime there is an issue we have to transfer the ownership between Admin people so they can investigate.
    • Delete organization's contacts

      Hi, since some days it's impossible to delete organization's contacts from Zoho mail browser web and desktop application. There is no more the "Delete" button in the single contact and also "Resete contacts" in the main screen. I'm the administrator's
    • Next Page