Release Notes: Version 1.1205, May 2012

Release Notes: Version 1.1205, May 2012

This version of Zoho Assist includes the following changes.

Enhanced Mac OS support

We have increased the support quality and connection speed for the Mac OS. This will suit its higher resolution and enhanced graphics and to provide a better screen sharing experience.



Smoother keyboard synchronization
Typing and working with remote keyboard is a breeze now, with the refinements made in keyboard synchronization. This will achieve smooth and consistent remote support experience, just like working in your own computer.



Easy switch between monitors
Does your customer has multiple monitors and you want to assist them remotely? If yes, switching between monitors is much faster with Zoho Assist now (Windows OS only).


Quick access with Reduced Color Quality
Even if your customers are in slow network connection, you can still connect with them easily by reducing the Color Quality from your toolbar and get quick access to their Desktop.


Some bugs have also been fixed with this version. We would love to hear your feedback. Please drop your comments here or mail to us at support@zohoassist.com​

We recommend all customers to download and use our desktop plugin to conduct remote support sessions. You can download the latest plugin from here (Windows Only. We request other OS users to login to the website to start the sessions.)






    • Sticky Posts

    • Attention: Upcoming changes to Zoho Assist support for older windows versions

      At Zoho Assist, our goal is to provide you with secure, reliable, and feature-rich remote support experiences. To maintain this standard, we periodically align our platform with the latest technology and security updates from the broader software ecosystem.
    • End of Support announcement for macOS 10.9, 10.10, 10.11, 10.12, 10.13, and 10.14

      Dear Customers, We would like to inform you of an important update regarding our support for legacy macOS operating systems with Zoho Assist. Starting May 1, 2025, we will officially end support for macOS versions 10.9, 10.10, 10.11, 10.12, 10.13, and
    • Zoho Assist: Important Security Upgrade Notice

      Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.
    • TLS v1.2 Upgrade and Changes to System Requirements for Zoho Assist

      As we tighten our TLS v1.2 security update, admins and users need to be aware that supported versions of operating systems and web browsers will change after October 31st, 2018. After this date, we will retire support for clients using TLS v1.0 and TLS
    • Release Notes: Version 1.82, February 2015

      New Chrome Extension: Start a Session quickly! Recently, we have released a  Chrome Extension , which enables you to start a session instantly. You can simply enter your customer email address and start a session right from your browser extension. Make sure you are always logged-in to your Zoho account in your chrome browser so that you can avail the professional edition features if you are a paid customer. Supporting your Mac customers is much easier now! We have deployed a new Customer Console