Sales Allowed Beyond Available Stock and Payment Recorded Without Restriction

Sales Allowed Beyond Available Stock and Payment Recorded Without Restriction

Hi,

While testing in Zoho Inventory, I noticed that a sales order can be created with a quantity exceeding the available stock in the selected warehouse.

In my case:

  • Available stock: 5 units

  • Ordered quantity: 6 units

Despite this:

  • I was able to convert the sales order to an invoice

  • Record full payment

  • Mark the order as shipped and delivered

  • The order was closed successfully

Ideally, the system should either:

  • Restrict invoicing/shipment when stock is insufficient, or

  • Provide a stronger validation instead of allowing the transaction to complete.

Is this the expected behavior, or is there a setting to setup strict stock validation?

Thankyou!