Urgent: Server Error & Broken Files in MS Office

Urgent: Server Error & Broken Files in MS Office

Hi,

We have attempted to reach you multiple times via chat, email, and this platform but have not received a response.

We are experiencing the following issues:

When opening a document for editing, we receive a "server error" message (see attached screenshot).
Some downloaded files, when opened in Microsoft Office, show an error indicating they are broken.
Could you please advise on how we can resolve these issues? Your assistance would be greatly appreciated.

Thank you in advance!