Welcome to the Zoho Learn Community

Welcome to the Zoho Learn Community



Hello everyone,

We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial.

What is Zoho Learn?

Zoho Learn is a comprehensive solution that caters to the knowledge and learning management needs of businesses. Our vision was to go beyond static documentation and create a dynamic platform that helps organizations to create, share, and act on knowledge effectively. We've built Zoho Learn to help you create, manage, and share organizational knowledge, curate training programs, evaluate the understanding of your learners, and measure their progress and engagement.

Here are some highlights of Zoho Learn:

Build an organized knowledge repository


Organizing resources in a structured hierarchy is essential to making knowledge accessible and manageable. Spaces in Zoho Learn help to create a common digital work area for the different teams in an organization. With spaces, users can come together and share resources that are specific to their needs and line of work. Manuals provide an intuitive structure that improves findability and ease of access. They come in handy when you want to organize information that belongs to a common topic. Knowledge in Learn exists in the form of articles. Related articles can be created inside a manual that can be grouped further into chapters.

Share knowledge with peers


Build a culture of knowledge sharing to reuse existing expertise and avoid reinventing the wheel. Share and manage your knowledge securely with access restrictions. Assign admin, contributor, or reader access privileges to users depending on their needs. Use external sharing to share your manuals outside your organization securely.

Create effective training materials


Create detailed learning programs, tutorials, and online courses to help employees enhance their skill set. Build simple and highly interactive courses with the drag and drop course builder. Include a variety of lesson types like text, image, audio, video, document, or a combination of each.

Evaluate your learners


Add knowledge checks to your course to evaluate learners and help them apply what they have learned. Build quizzes with a wide range of question and answer types and grade your learners. Create assignments and evaluate the submissions uploaded by learners. Customize rules and regulations for the quizzes and assignments based on the needs of your organization.

Assess the progress of learners


Obtain actionable insights into key indicators to make improvements to your content and fill the gaps in your learning materials. Get an overall summary of the course and information relating to individual lessons, quizzes, and assignments. Track the performance and completion rates of individual learners to identify their overall involvement in the courses.

How can the Zoho Learn Community help?

The Zoho Learn community creates a space for you to discuss various topics, share ideas and suggestions, and ask questions to be answered by Zoho experts and fellow users. Watch this space to get tips on how to use Zoho Learn and also receive important announcements related to the product enhancements and new features.


To find out more about the product, refer to our resources. For any questions or feedback, please feel free to reach out to our support team at support@zoholearn.com.

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      Hello everyone, We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial. What is Zoho Learn? Zoho Learn is a comprehensive solution that
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