What’s New in Zoho Analytics – September 2025

Hello Users!!

In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. 

We’ve added the all-new Gantt chart for project visualization, expanded our database integrations, introduced support for modern file formats, redesigned key user experiences with a visual refresh, and a brand new guide for white label solutions.

Let’s dive into what’s fresh this month!

Introducing Gantt Chart 

Manage projects more effectively with the brand-new Gantt Chart in Zoho Analytics. Use it to track tasks, monitor progress, and quickly identify delays in project execution.

You can customize your Gantt charts with:

• Different chart styles to suit your project needs
  
• Color schemes to visually distinguish tasks in progress and completed tasks
  
• Flexible date display ranges to match your preferred project view
  

Click here to learn more.

Database Connectivity

We’ve expanded our support to help you bring in data from more sources, more flexibly.

• Cassandra 
  You can now import data from Cassandra, a distributed NoSQL database widely used for handling high-volume, high-velocity data. Zoho Analytics automatically normalizes the collections into parent-child table structures, making it easy to analyze your data once imported.
  Learn more about importing from Cassandra.
  
  
  
• SAP HANA & ClickHouse 
  Now import data directly from cloud-hosted SAP HANA and ClickHouse databases. Alongside local server connection, we’ve added cloud server connection as an additional option to give you more flexibility with how and where you connect.
  Learn more about importing from SAP HANA.
  Learn more about importing from ClickHouse.
• Cloud Database Synchronization – Failure Notification Settings 
  You can now configure synchronization settings to trigger a failure notification when a chosen number of table imports fail. Simply set the value for “n” failed tables, and Zoho Analytics will notify you when the condition is met. This gives you more control over monitoring imports and helps avoid missing critical sync issues.
  
  
• Snowflake - New Authentication options
  Zoho Analytics now supports two new authentication methods for connecting to your Snowflake data:
• Private Key
  
• OAuth
  

These options provide more flexibility and enhanced security when configuring your Snowflake connections.

Learn more about Snowflake integration.

Local File Formats

Working with local files is now more powerful and flexible.

• New File Format Support - Parquet and Avro
  You can now import Parquet and Avro files. These modern, columnar file formats are optimized for analytical workloads and are commonly used in big data pipelines.
  
  
  
• Larger file uploads
  Until now, Zoho Analytics supported large file uploads only for CSV files. With this update, you can now upload files larger than 100 MB for the following formats through Zoho Databridge:
• Excel
• HTML
  
• JSON
  
• XML
  
• Statistical files
  

This enhancement removes the hassle of file size limits when working with heavy datasets across multiple formats.

Learn more about local file formats

Invitation-based User Invite Flow

Zoho Analytics now uses an invitation-based model for adding users to your organization.

You can invite users in multiple ways, based on your workflow:

• From the Organization Settings or Workspace Settings
  
• While sharing reports or dashboards using email addresses
  
• By adding users to Groups
  

Invited users will receive an email and must accept the invitation to join. Access to your organization and its shared content will be granted only after they accept the invite. This ensures better control and visibility over user access.

Learn more about inviting users.

Dashboard Background Image Customization

Personalize your dashboards like never before with new background image adjustment options. You now have greater control over how background images appear across your dashboards, helping you fine-tune visual impact and maintain readability.

You can now adjust:

• Brightness – Lighten or darken the image for visual balance
  
• Contrast – Enhance details and visual clarity
  
• Transparency – Soften the background to highlight dashboard elements
  
• Flip – Mirror the image horizontally for better composition
  

These controls allow you to create cleaner, brand-aligned dashboards that look professional and feel polished.

Learn more about dashboard customization.

Lookup Suggestions

Creating relationships between tables is now even easier.

Zoho Analytics now offers lookup suggestions based on your table’s metadata. These smart recommendations help you:

• Quickly identify potential relationships between tables
  
• Reduce manual guesswork
  
• Simplify your data modelling process
  

Learn more about Lookup Suggestions

White Label Updates

We have introduced a more modern and consistent experience for white label.

• Zoho Analytics latest UI is now available for White Label
  Users who opt for white label deployment can now offer the latest Zoho Analytics user interface to their end users. This includes the updated layout, navigation, and overall design, providing a seamless and branded analytics experience.
  Click here to learn more.
• Dedicated White Label Guide
  To help you make the most of white label capabilities, we’ve introduced a comprehensive guide covering everything from setup to branding best practices. This guide is now available as a separate resource for quick reference.
  Click here to access White Label guide.

Access Log Support for Zoho Analytics Mobile BI App

Zoho Analytics now extends access log tracking to the Mobile BI App, giving admins greater visibility into how users interact with reports and dashboards from mobile devices.

These updates are designed to make your Zoho Analytics experience more connected, customizable, and intelligent.

As always, we’re just a click away if you need help or have feedback to share.

• Topic Participants

• Pradeepkumar R

  

• Sticky Posts

• What’s New in Zoho Analytics – September 2025

  Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expanded

• Announcing Agentic AI - Ask Zia!

  We are delighted to roll out the new agentic AI capabilities in Ask Zia, where every stage of the BI workflow is assisted by AI. With a human-in-the-loop approach, Ask Zia ensures that you’re in command of the decision, while AI handles the complexity.

• Invitation-Based User Access in Zoho Analytics

  Hello everyone, We’re rolling out an important update on how users are added to your Zoho Analytics Organization and Workspaces. Previously, when admins added users, they were automatically added to the organization. Moving forward, to improve security

• Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

  Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you

• [Webinar] Evolving BI & Analytics in the Age of AI

  Artificial intelligence is redefining how data is collected, analyzed, and leveraged across industries. As businesses strive to become more agile and insight-driven, traditional BI and analytics must transform to meet new demands. AI-first organizations

• Recent Topics

• Document | Files

  The vendor "Partial matches" still not fixed here after years of putting up with having to select most vendors manually ! ( again, the banking "Transaction rules" would solve a lot of these issues ) Some unwanted, irrelevant pdf's also arrive. It would

• books+POS+ tap to pay+ stripe

  So in the UK we now have tap to pay with stripe. So we can use the stripe app as a POS terminal. Brilliant news. Can we hope that the Books App might add this feature ASAP. It would be great to have one system rather than using the not very good Square

• Canvas Form View - Client Script Page on load - Url params not working

  We have a custom module with a canvas page for form view. We have a button in Customers module to open this canvas page using invokeurl function. We send few parameters as in the URL as query parameters. https://crm.zoho.in/crm/orgxxxxxxxx/tab/CustomModule12/create/canvas/64333200000261xxxx?layoutId=643332000002605001&c=${Customers.Customer

• Sending Recruit SMS's to Zoho Cliq - Or tracking in the Messages module in Recruit?

  Is there any way to send SMS Gateway messages in Recruit to ZOho Cliq? We use 2-way SMS massages a lot in Zoho Recruit to speed up communication with Candidates. However the only way to keep track of received SMS's is by keeping a look out for the Email

• This mobile number has been marked spam. Please contact support.

  Hi Support, Can you tell me why number was marked as spam. I have having difficult to add my number as you keep requesting i must use it. My number is +63....163 Or is Zoho company excluding Philippines from their services?

• Zohomail does not support additional fields in mailto links

  Hello, I set up Zohomail as default composer in Firefox according to manual here: https://www.zoho.com/mail/help/defaultcomposer.html#alink2 Later, I wanted to use this functionality to answer in a Linux mailing list thread using mailto link: mailto:xxxxx@kernel.org?In-Reply-To=%3C727o0521-q24p-s0qq-66n0-sn436rpqqr1p@example.com%3E&Cc=xxxxx%example.org&Subject=Re%3A%20%5BPATCH%20v2%28%29

• Is it possible to set a customer context variable in Zobot

  Hi, I want to use a context variable to route users down different paths in my Zobot chat flow. I know I can do this when the user enters data. But I want to know if I can use a variable that is 'hard coded' on the card, that the user is unaware of. Use

• Cannot change Blog Title

  There is nowhere to change the blog title. You can change the blog URL but that is making no difference to the text "Enter Your Post Title" am I missing something?

• Pending Sales Order Reports

  Pending sale order report is available for any single customer, Individual report is available after 3-4 clicks but consolidated list is needed to know the status each item. please help me.

• Manage monthly tasks with projectsf

  Hi All I run a finance and operations team where we need both teams to complete monthly tasks to ensure we hit our deadlines. Can Zoho projects be used for this. There many finance focused tools but we have Zoho one so want to explore Thanks Will

• Kaizen #203 - Answering Your Questions | Handling API Limits and Error Responses

  Hi Everyone, Welcome back to yet another post in the Kaizen Series! We appreciate your keen participation in the 200th milestone celebration of the Kaizen series. We will continue to answer the queries we received through the feedback. When working with

• How to verify website ownership with google search console

  Hi, I am having a free .in domain provided by Zoho I have created a website on it now I want to verify my ownership to google webmaster. Can you please help me how to do that.

• Kaizen #89 - Color Coding using Client Script

  Hello everyone! Welcome back to another exciting Kaizen post. Today let us see how you can apply color codes to the List and Detail Pages of Zoho CRM using Client Script. Need for color code in Zoho CRM When you mark things with different colors as a

• "SPF record exceed the allowed limit of 10"

  Hi, I was wondering if there were a "universal Zoho SPF record" that would allow all my configured Zoho services that email things to meet this limitation ? or do I have to have an entry for mail, com, billing, etc?

• Zoho Mail android app update: Block & reject future emails, Report phishing, Spam alerts, Suspicious URL detection

  Hello everyone! In the most recent Zoho Mail Android app update, we have brought in support for the following features: Block & reject future emails Report Phishing Spam alerts in the mail details screen. Suspicious URL detection. Block & reject future

• What is Resolution Time in Business Hours

  HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance

• Animated GIF Images in Chat

  I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressing

• I can't seem to login in to Mail Apps of MacOS /IOS

  Hi, i'm having trouble in signing in to mail apps from IOS. It's always come back to wrong passwords. But i already changed my password like 3 times. But still it says wrong credentials

• Profile Image Showing Incorrectly in Zoho Mail

  Hi everyone, I’m facing a serious issue with Zoho Mail. The profile image showing for my email address is incorrect — it’s not my image. When I send an email to my Gmail account, it displays someone else’s image. This looks very suspicious and can make

• I need access to my old email

  I need access to my old email bromzeman@zoho.com to verify it for forwarding. I can’t access the inbox to get the confirmation code. Please assist with recovery or forwarding. as you might already know, they made alot of the email addresses to have that

• Set Defaults for Email Groups

  Is there a way to set defaults for all of the groups that I establish as a moderator? For example, I want every group I establish to have the following settings: 1. Moderator is <user> 2. User is <user>, <user> 3. Notifications for new group turned

• LOGS FOR RECEIVED MAIL ( READ DATE & TIME)

  In Zoho mail we can extract the read logs of received mails so that we can see when we have read the mail and at what time & we have read it.

• Domain verification probem

  Hello, i use a domain from Namecheap with hosting from Cinfu when i try to verify my domain on zoho i get "TXT Verification failure" i even tried the HTML verification and the code appears but also giving me the verification failure error.

• Switching to Cloudflare email routing from Zoho Mail

  Hello, I'm currently working on migrating from Zoho Mail to Cloudflare's email routing solution. This requires changing MX and TXT records for our custom domain - when we do this, will our users still be able to log into their accounts and access an archived

• Un Subscription Button

  How can i Add the Un Subscription Button in Zoho mail

• Documents unable view and need to downlad

  I can't view .doc files in Zoho mail unless I download them, but I can view PDF files without downloading.

• we encountered a problem while sending your email. please try again later.

• Adding and removing people from groups

  We're having problems adding people to a group. Apparently Zoho has one email address and will not recognize a different email address.

• MAIL SEARCH IS NOT WORKING

  THIS ISSUE HAS BEEN BUGGING ME SINCE MORNING, PLEASE RESOLVE THIS AT THE EARLIEST

• URL Parameter on Help Center SIgn in link

  Is it possible to add a url parameter to the sign in link on the Help Center?

• migrating from HelpScout

  I am attempting to import a conversation file from helpscout into desk and am receiving size errors. What is the current file size restriction. Does anyone have any tips for a successful migration?

• Layout Rules Don't Apply To Blueprints

  Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now

• Article Name Sorting in Zoho Desk Knowledge Base (agent / admin side)

  Dear Zoho Desk Support, We are writing to request an enhancement to the Knowledge Base management feature within Zoho Desk. Currently, there is no option to sort articles by their name, which significantly hinders efficient article management, especially

• How to parse JSON data with SQL in Zoho Analytics?

  Hi all, I have a column with JSON data. I want to show this column in a chart, but it is very messy, and no JSON parsing function is supported on Zoho Analytics. data example: {"id": 5, "status": "false", "date": "15/10/22"} what I want to do in SQL is

• Ability to turn off "Would you like this amount to be reflected in the Payment field?" message

  Team, Is there any way to turn off the message" Would you like this amount to be reflected in the Payment field?" when I make a payment? This is so annoying. This happens EVERY TIME I put an amount in the Payment Made field.

• Add an Equation Field (Or update the Formula Field)

  Hi, I would like to be able to have one field as a Text Field with QR Code, and then have multiple Equation/Formula Fields that then take parts of that fields data with LEFT, MID, RIGHT, REGEX, etc. Thanks Dan

• How to parse column having JSON data using SQL?

  We have a daily sync from a PostgreSQL database that brings data into Zoho Analytics. Some of the columns store raw JSON data. We need to build SQL queries on top to parse data from JSON and store them in discrete columns. There is no option for "Data

• Enable report button based on the current user role

  Greetings  i have a report that contains action buttons, i want these buttons to appear as enabled only when the current logged in user has a certain role, for example only CEO role users will be able to use this button. but when setting the conditions

• 500 Internal Error In Mail API

  I'm getting 500 Internal Error when using mail API. I'm getting this error for this one account, it works fine for other Account IDs which I have in my system.

• Piss poor service in Support in Domains and email

  Srijith Narayanan B contacted me today. Very pleasant fellow. Just didn't want to tell him how bad your support service is. You help the person, but you leave before we can finish the next stage. Which causes a lot of frustration. It's been 8 days now

• Next Page