What's new on Zoho Marketplace for July 2021

What's new on Zoho Marketplace for July 2021



Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in July 2021.

Telephony extensions 

We released three new telephony extensions in the month of July. These extensions are supported by  Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from within your Zoho products, and receive incoming call popups to get contextual details even before answering. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.

Extensions for Zoho CRM


Collaborate with clients and customers on documents associated with them from their Zoho CRM records. Enable your sales professionals to seamlessly sync, share, access, and manage files associated with Zoho CRM records through their Google Drive account.


Integrate Zoho CRM with the EasyPost extension to easily track your shipments using EasyPost tracking numbers without leaving Zoho CRM. You can also generate shipping rates and shipping labels for different delivery options from Zoho CRM. 


Integrate Zoho CRM with the Shippo extension to easily track your shipments using Shippo tracking numbers and carriers in Zoho CRM. Now you can generate the shipping rates and shipping labels for different delivery options without having to swap between applications.


Work on contracts and contract templates from within Zoho CRM. Draft contracts using the templates available and reconcile any terms that may need to be changed based on their business process. Auto-populate data from Zoho CRM into the contracts.


Connect the Saino.io platform to Zoho CRM and send messages to all your leads, contacts, and accounts. Send messages in 75+ languages and to 190+ countries. Saino.io allows you to send offers, alert messages, transaction alerts, weekend offers, and more.


Connect with your WooCommerce account to sync your online store's data with Zoho CRM. Easily manage and analyze all your WooCommerce data from Zoho CRM. Create custom fields for additional items and control the way your data syncs.


Connect your Adyen merchant account with Zoho CRM and send Adyen payment links to customers from the Zoho CRM Invoices module. Enjoy error-free tracking and payment reconciliation within Zoho CRM.


Improve your sales process by syncing data between your CRM services. OSync enables both one-way and two-way data sync between HubSpot CRM and Zoho CRM, helping you build better relationships with leads and customers.


Seamlessly sync data between ActiveCampaign and Zoho CRM using OSync. Map both custom fields and default fields. Choose between one-way or two-way sync, and have better control over how your data flows.


Integrate Zoho CRM with Linkedin and automate the process of finding leads in LinkedIn and saving them in your Zoho CRM. Save any LinkedIn profile to Zoho CRM in a single click, find the work emails of your contacts, and more.

Extensions for Zoho Desk


Keep track of your customers and their order information from Shopify. Create support tickets for every Shopify order, so that support agents can easily track customers and their order information without leaving their Zoho Desk interface.


Easily integrate Zoho Desk with 500+ apps to ensure an uninterrupted flow of information between them. Set triggers, add actions, introduce decision branches, create delays, and configure decision logic while creating workflows.


Create tasks for relevant projects without leaving your help desk. See the number of tasks associated with a ticket and track their status in real time. Access linked tickets from inside a task in Zoho Projects and much more.


Instead of wasting time importing your data to Zoho Desk manually, import your data from CSV or other help desk systems quickly. Transition to Zoho Desk within a few days, keeping all of your data intact.


Provide inbound and outbound SMS and MMS support to your customers. Create new tickets in Zoho Desk from every incoming message, and send direct replies to any Viber message without leaving Zoho Desk.

Extensions for other Zoho products


Import checks from multiple companies and make payments seamlessly using this online check writer. Transfer the check to your payees via email, or mail it as a printed check for less than $1. You can also direct deposit (ACH) checks to the payee's bank account for free.


Screen your new hires for the WOTC with ease using Walton's integration with Zoho Recruit. It delivers a streamlined user experience that maximizes your company's tax credits and saves you time and valuable resources.


Create beautiful presentations with Zoho Show by seamlessly embedding analytical insights. Easily add your reports and dashboards from Zoho Analytics to your slides and customize them the way you want.


Track which users hold Zoho Projects licenses, how frequently they use Zoho Projects, and which features they're using. Receive detailed usage and engagement metrics for each user on the Zoho Projects platform. Manage the license ownership and provisioning of Zoho Projects accounts for users.


Discover which users hold Zoho SalesIQ licenses in your organization and how frequently they use them. Understand Zoho SalesIQ's engagement score through the average usage percentage metric. Identify unused licenses and inactive users to secure your application stack.

Custom apps


Execute meetings like a pro, engage with attendees, take notes, make decisions, and allocate tasks. Benefit from professional meeting minutes layouts, task management, file management, and meeting analytics.


Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.

Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

    • Sticky Posts

    • What's new on Zoho Marketplace

      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
    • Recent Topics

    • Text snippet

      There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that
    • Analytics <-> Invoice Connection DELETED by Zoho

      Hi All, I am reaching out today because of a big issue we have at the moment with Zoho Analytics and Zoho Invoice. Our organization relies on Zoho Analytics for most of our reporting (operationnal teams). A few days ago we observed a sync issue with the
    • I'm getting this error when I try to link an email to a deal inside the Zohomail Zoho CRM extension.

      When I click "Yes, associate," the system displays an "Oops!! Something went wrong" error message. I have attached a screenshot of the issue for reference.
    • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

      Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
    • Adding custom "lookup" fields in Zoho Customization

      How can I add a second “lookup” field in Zoho? I’m trying to create another lookup that pulls from my Contacts, but the option doesn’t appear in the module customization sidebar. In many cases, a single work order involves multiple contacts. Ideally,
    • Zoho Sheet - Desktop App or Offline

      Since Zoho Docs is now available as a desktop app and offline, when is a realistic ETA for Sheet to have the same functionality?I am surprised this was not laucned at the same time as Docs.
    • ZOHO add-in issue

      I cannot connect ZOHO from my Outlook. I am getting this error.
    • Issues with Actions By Zoho Flow

      Hi, I have a workflow that fires when a deal reaches a stage. This then sends out a contract for the client to sign. I have connected this up through Actions by Zoho Flow. Unfortunately this fails to send out. I have tracked it down to the date fields.
    • Proactive Alert for Existing Open Tickets per Contact / Account

      Hello Zoho Desk Team, Greetings, and hope you’re doing well. We would like to submit a feature request aimed at improving agent awareness and efficiency when handling tickets in Zoho Desk. Use case When an agent opens a ticket (new or existing), it is
    • Special characters (like â, â, æ) breaking when input in a field (encoding issue)

      Hey everyone, We are currently dealing with a probably encoding issue when we populate a field (mostly but not exclusively, 'Last Name' for Leads and Contracts). If the user manually inputs special characters (like ä, â, á etc.) from Scandinavian languages,
    • Set Custom Icon for Custom Modules in new Zoho CRM UI

    • Which WhatsApp API works seamlessly with Zoho CRM?

      I’m exploring WhatsApp API solutions that integrate seamlessly with Zoho CRM for customer communication, lead nurturing, and automation. I would love to hear insights from those who have successfully implemented WhatsApp within Zoho CRM. My Requirements:
    • Marketing Automation

      L.S. Marketing Automation is and has always been part of the Zoho One bundle - according to the information provided on the Zoho Website. Why when I open Marketing Automation do I get the following message?: "Your trial has expired. We hope you enjoyed
    • What's New in Zoho Analytics - January 2026

      Hello Users! We are starting the year with a strong lineup of updates, marking the beginning of many improvements planned to enhance your analytics experience. Explore the latest improvements built to boost performance, simplify analysis, and help you
    • Can I convert multiple OLM files to Thunderbird at once?

      Yes, you can convert multiple OLM files to Thunderbird at once using the Aryson OLM file Converter. The tool supports bulk OLM file conversion, allowing users to select multiple OLM files in a single process. It preserves the original folder structure,
    • Translation from Chinese (Simplified) to Chinese (Traditional) is not working. It randomly translated. Google Translate accurately but zoho translate is not working at all

      Hi friends, The newly added language for translation. https://www.zoho.com/deluge/help/ai-tasks/translate.html "zh" - Chinese "zh-CN" - Chinese (Simplified) "zh-TW" - Chinese (Traditional) my original text: 郑这钻 (and it is zh-CN) translated traditional
    • The Social Playbook - January edition: Getting started with content creation

      Social media isn’t just about posting some random content. It’s about why certain content works, how brands stand out, and what makes people pause mid-scroll. The Social Playbook is a monthly community series where we break all of that down. Through real
    • Support for Custom Fonts in Zoho Recruit Career Site and Candidate Portal

      Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to use custom fonts in the Zoho Recruit Career Site and Candidate Portal. Currently only the default fonts (Roboto, Lato, and Montserrat) are available. While these
    • Adding bank details to the contact through API

      How to add bank-related information to the contact while creating it using API? The account number needs to be encrypted before sending it through API but not sure how to encrypt and get those values. Please guide me in this.
    • Ticket Resolution - Add rich formatting, screenshots and attachments

      The resolution field only allows plain text at the moment. Many of our resolutions involve posting screenshots as evidence, it would be great for us to be able to have rich text formatting, be able to paste screenshots and add attachments in the solution
    • Ticket resolution field - can you add links, video, and images?

      Seems like the ticket resolution fields is just a text field. Any plans to add the ability to add links, images...the same functionality in the problem description box? I would like to send the customer a link to a KB article, a link to our Wiki, embed an image, or use HTML to pass on a short how to video from YouTube.  Is their plans to add this functionality? You should also be able to complete formate the response from the ticket and then save and add to KB.  Thanks
    • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

      Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
    • Font breakage in Zoho Mail Desktop Lite application for Mac

      Dear Zoho Mail and Workplace Community, With the latest update of macOS Sequoia and macOS Tahoe, there has been font breakages in the email preview of Zoho Mail Desktop Lite application for Mac. This breakage is due to the corruption of the System fonts
    • Feature request - image resizing on sales orders

      I need to be able to show the items on the sales orders, currently the item image shows really small and no way to resize it, need the ability to make the image larger to showcase the product on the pdfs
    • Mail Merge is not working properly as far as the AUTOMATE section is concerned

      Hi there, I created a Mail Merge template for the Deal module. I would like Deal owners to mail merge their Deal records, download the Mail Merge document as a Word doc and make a few changes before sending it to the customer. Thing is, neither the "Merge
    • What's new in Zoho Sheet: Simplify data entry and collaboration

      Hello, Zoho Sheet community! Last year, our team was focused on research and development so we could deliver updates that enhance your spreadsheet experience. This year, we’re excited to deliver those enhancements—but we'll be rolling them out incrementally
    • Nueva edición de "Ask The Expert" en Español Zoho Community

      ¡Hola Comunidad! ¿Te gustaría obtener respuestas en directo sobre Zoho CRM, Zoho Desk u otra solución dentro de nuestro paquete de CX (Experiencia del Cliente? Uno de nuestros expertos estará disponible para responder a todas tus preguntas durante nuestra
    • Automation Series: Auto-Notify External Users on Issue Closure

      Hello Folks! In Zoho Projects, you can notify external issue reporters via email when an issue is marked as Closed. This helps the users avoid manual follow-ups and keeps the reporter updated. In this post, we’ll walk through a simple setup using a Web
    • Issue with open-rate reporting in Zoho Campaigns

      Hello, Since yesterday I’ve been experiencing an issue with the open-rate reports in Zoho Campaigns. The campaigns I send appear in the reports as if none of the emails have been opened, even though I know they have. To verify this, I replicated the campaign
    • Turn chat conversations into real action with Integration Blocks in Guided Conversations

      When a Guided Conversation fails, it's usually not because the logic is wrong. They fail because the conversation stops moving. A customer starts a chat with a clear goal: report an issue, check a status, or confirm something. At first, the flow does
    • Basic Mass Update deluge schedule not working

      I'm trying to create a schedule that will 'reset' a single field to 0 every morning - so that another schedule can repopulate with the day's calculation. I thought this would be fairly simple but I can't work out why this is failing : 1) I'm based in
    • click to call feature

      I've Zoho CRM and in that i want click to call feature.
    • We Asked, Zoho Delivered: The New Early Access Program is Here

      For years, the Zoho Creator community has requested a more transparent and participatory approach to beta testing and feature previews. Today, I'm thrilled to highlight that Zoho has delivered exactly what we asked for with the launch of the Early Access
    • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

      Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
    • Can the Product Image on the Quote Template be enlarged

      Hello, I am editing the Quote Template and added ${Products.Product Image} to the line item and the image comes up but it is very tiny. Is there anyway that you can resize this to be larger? Any help would be great! Thanks
    • Creating Parent Child relationship in Accounts

      We have customers with multiple locations, I setup the HQ as an account, then I setup the different sites marking the HQ as the parent to that location. If I then do a Deal for one of the locations, is there a way to show by looking at the parent account
    • Learner transcript Challenges.

      Currently i am working on a Learner Transcript app for my employer using Zoho Creator. The app is expected to accept assessment inputs from tutors, go through an approval process and upon call up, displays all assessments associated with a learner in
    • Client and Vendor Portal

      Some clients like keeping tabs on the developments and hence would like to be notified of the progress. Continuous updates can be tedious and time-consuming. Zoho Sprints has now introduced a Client and Vendor Portal where you can add client users and
    • #7 Tip of the week: Delegating approvals in Zoho People

      With Zoho People, absences need not keep employees waiting with their approval requests. When you are not available at work, you can delegate approvals that come your way to your fellow workmate and let them take care of your approvals temporarily. Learn more!
    • Admin Tip: Manage sub-domain emails using sub-domain stripping

      As an admin, you may need separate domains for different departments such as sales, support, and marketing. While this approach offers flexibility, creating and managing multiple domains can quickly become overwhelming, especially since each domain requires
    • Next Page