What's new on Zoho Marketplace in September 2021

What's new on Zoho Marketplace in September 2021



Zoho Marketplace offers 1,000+ extensions to help connect and enhance your Zoho products. Here's a list of the new extensions released in September 2021:

Telephony extensions
We recently released four new telephony extensions. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from your Zoho products, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.

Extensions for Zoho CRM


Integrate products, inventory quantities, orders, and fulfillment data from Fishbowl with Zoho CRM. Automatically create sales orders in Fishbowl from quotes, sales orders, and invoices imported from Zoho CRM at set intervals, update stock details, and more.


Connect Zoho CRM to Gravity Forms and transfer all your collected form entries to Zoho CRM where they will be stored in new modules created by the integration. Save Gravity Form entries before synchronizing them to Zoho CRM, associate contacts with accounts, sync phone and mobile fields, and monitor all your Gravity Form entries in Zoho CRM.


Send text messages to customers and leads directly from Zoho CRM. Easily send personalized text messages at scale. Get faster responses and higher conversion rates with SMS. Get detailed reports on SMS analytics including messages sent, delivery rate, response rate, campaign analytics, and more.


Initiate a search for any company registered in Romania on the Romanian ANAF (National Agency for Fiscal Administration) database using the company's Fiscal ID (ANAF_CUI) field from Zoho CRM's Leads or Accounts module. Update Zoho CRM with all the information found in the database with a single click.


ECB Exchange Rates for Zoho CRM automatically retrieves exchange rates from the European Central Bank's Euro foreign exchange reference rates database and updates the exchange rate in your Zoho CRM account. You can also see the full history of exchange rates.

Extensions for Zoho Desk


Zapier for Zoho Desk enables you to instantly connect your help desk with 2,000+ apps without any coding or relying on developers to build integrations. For example, if you are using Google Forms to submit tickets, you can create a ticket for every new form response.


Make sure your support teams have the full context for every customer ticket with two-way data sharing between your CRM and help desk. Maintain a unified database of customer and product information using two-way sync for contacts and accounts along with custom data fields and more. 


Attach files from your WorkDrive account when replying to tickets and get an overview of all attached files in incoming ticket conversations. Share links to your WorkDrive files in tickets and assign appropriate access permissions as required. 


It is easy to lose track of a ticket or a forum topic you need to follow, especially when using extended, hyphenated, and non-standard URL formats. Use Bookmarks for Zoho Desk to bookmark tickets and various other web pages that are of interest to you. 


Enable your agents to better understand the issues your customer needs help with. View a list of recent tickets from a customer, along with their status, creation date, and currently assigned agent. Filter recent tickets by department and status to narrow in on issues that might be related to the current ticket.


Export or backup your data to CSV or move Zoho Desk data to any other help desk. Keep the original data structure and get to work in the new system right away. Reduce the time and effort needed to migrate data.

Extensions for other Zoho products


Eliminate the time-consuming process of manually exporting your Zoho Mail data. Set up your data migration from anywhere and at any time using this cloud-based extension. Export your Zoho Mail data to other help desk systems easily with full control of how the ticket data is migrated.


Easily export your Zoho Books data to any other accounting software. Export vendors, accounts, invoices, bills, and more. Control every step of the process and map your records as needed. 


The Azure DevOps integration for Zoho Sprints helps teams collaborate on code development and sync the progress with their projects. Map projects in Azure DevOps with projects in Zoho Sprints, sync Azure DevOps board work items with work items in Zoho Sprints, and more.

Custom Application


VisitPlan (US DC)
Customers' perception of your brand is imperative, especially when they visit your office. VisitPlan offers unique features to handle customer visits. It's a cloud-based web application to engage your customers at every step from planning a visit to the moment they physically enter your premises and to get customer feedback after their visit.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.
Explore Zoho Marketplace

Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

    • Sticky Posts

    • What's new on Zoho Marketplace

      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

    • Recent Topics

    • Sales IQ chat is not working in signed android apk

      I have integrated ZOHO sales IQ support chat and i have followed each step and its working fine in my development build but when i create signed APK for it. Chat does not work in it and showing awaiting for detail. I previously asked the same query but

    • COQL order by COUNT not working

      Dear community, I am trying to get a list of deal amounts per planner working on it and sorted to get see who has the least amount of deals. For some reason, I am unable to use sort by in combination with a COUNT. My original code was: query = "select

    • I want to duplicate a report and name it something else

      Hi, I have created a report, and now want to reproduce it and call it something else. so that I will end up with TWO separate reports with different titles. Please tell me how do I copy / reproduce a report please

    • Zoho CRM: Sales Rep Professional Certification Program on Coursera

      We are happy to share that we have published the Zoho Sales Representative Professional Certificate in partnership with Coursera, a leading platform for online learning and career development that offers access to courses and degrees from leading universities

    • OS X Notebook quits immediately upon launch

      NoteBook for OS X (Sequoia, but also under Sonoma) always quits immediately upon launch (so I cannot use the "Attach user log" option). I've restarted my MacBook but the problem persists. If it helps, attached is a diagnostic report from Library>Log

    • Can External users upload files or images to WorkDrive?

      I want to know if it is possible for someone externally through a link and PW be able to upload files and images onto WorkDrive?

    • Multi-line fields character limits

      Is there a way to set the character limit higher on multi-line fields so that we are not losing information pasted into the field? When the text is entered or pasted, there is no error to say that the text is too large. After saving and going back to view most of the text is gone.   Also, when viewing the resume, the text is not wrapped in the multi line fields and can t be read without scrolling across the page.

    • Taz bot not working — What should I do to resolve this issue?

      I am experiencing issues with the Taz bot in Zoho Cliq—not receiving responses or it does not seem to work as expected. Could you please explain why the Taz bot might not be functioning and what steps I should take to resolve this issue? Thank you!

    • OneNote Migration

      I am trying to migrate two notebooks from OneNote. For five days now I have had no notification that migration has completed and the migration page show 50% complete - one notebook completed one not finished. It just stays like this. I am unable to cancel

    • Set various time slot reminders for task and event

      Hi I would like known if there is possibility to set various time reminders for a task or event like we have the possibility to do in google calendar or google task. For example I'am creating an event or task and I want to be alerted before 30min and

    • Zoho Calendar not functioning---cannot edit, add attendees, etc.

      Hello, My calendar is acting strange. I'm using Chrome as my browser and pop ups are not blocked (the calendar worked fine yesterday). When creating an event, I'm not able to "edit" the event and add attendees, etc. The link is non-responsive. I cannot

    • Spilt Axis for stacked column and line graph

      Each month around this time I prepare a business review deck. One of the biggest annoyances I have with Zoho, also happens to be something that most other platforms have provided for a long time now, and that is being able to create a chart with stacked

    • Pin a note on top

      Dear Zoho Notebook Team, Please highly consider adding ability to pin a note on top and arrange pinned notes. I have a lot of notes that I want to pin important ones on top and this feature is missing badly. Thank you.

    • Windows 11 app ver 2.2.8

      I have been trialing Zoho Notes syncing between my PC and iphone. No problems with iphone but the Windows 64 bit app ver 2.2.8 was very buggy and would lock up completely, needing a Control Alt Delete etc to close it down. It seemed to be connected to

    • Deluge Script: Onboarding → Access Form

      Hello everyone, Edit: Sorry, I think I put this topic in the wrong section. I’ve recently run into an issue that’s been giving me a bit of a headache for the past few weeks. Context: This is my first time using Deluge to create a script, but it’s not

    • Windows Device Authentication

      We have recently started using ManageEngine, and my boss saw a device management feature in the Zoho One directory. We thought it would either help give us more intergration into Zoho one through bringing ManageEngine services through Zoho one. Or, it

    • How can I change spell check language?

      I cannot find the way to change spell check language. My "display language" is English, and I want to have the same one for Spell Check, but it is Russian!!! How can I change it? In one of your explanations you mentioned that I have to choose it from

    • Mail is so slow - doesn't even work!

      Mail has been getting slower and slower - and today it's not even pulling up emails in either Inbox or Unread. This is beyond frustrating since email is a big part of business. Sent a request through the useless help portal - no response. Called the useless

    • User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts.

      I am the administrator for joelles.com One of our accounts has been blocked saying this: User marked as SPAMMER. Mail Fetch has also been disabled for any active POP accounts. I cannot change the disabled account in the control panel as it says that it

    • Is there a way to sync Tags between CRM and Campaigns/Marketing Hub?

      I wonder if there is a way to synch the tags between CRM and Marketing-Hub / Campaigns?

    • how to see if a specific contact opened an email in zoho campaign?

      how to see if a specific contact opened an email in zoho campaign?

    • Revenue Management: #8 Revenue Recognition in Educational & Training Institutions

      Educational Institutions and training centres typically collect course fees at the time of enrolment, sometimes for a one-day workshop and sometimes for a year-long certification course. You might also charge separately for course materials or evaluation.

    • Maximum file limit in zoho people LMS

      Dear Team, I am having approximately 4.9 GB of material, including PPTs and videos for uploading in zoho people LMS course. May I know what is the maximum limit limit for the course files Thanking you, With regards, Logeswar V Executive _ Operations

    • Dynamically prefill ticket fields

      Hello, I am using Zoho Desk to collect tickets of our clients about orders they placed on our website. I would like to be able to prefill two tickets fields dynamically, in this case a readonly field for the order id, and a hidden field for the seller

    • Optimize your Knowledge Base for better visibility by allowing search engine crawling and indexing

      All you need to know about no-follow and no-index in KB. What are article crawlability and indexability? Crawlability and indexability are vital for making an article visible and accessible to search engines. When a search engine crawls an article, it

    • Has anyone created a public ASAP Guide that I can check out?

      I am thinking of adding an ASAP guide to my web application, but I have noticed that the ASAP widget itself can be really slow to load sometimes. Has anyone created a public ASAP Guide that I can check to see how performant it is? I don't want to spend

    • What’s New in Zoho Analytics – September 2025

      Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expanded

    • Zoho MCP has no tools for Creator or 3rd Party Apps?

      I don't see a Zoho MCP community forum so putting this here. Two big problems I see: 1) Although Zoho advertises "over 950 3rd party apps" as available through their MCP, when I go to "Add Tools" there are ZERO 3rd party apps available to choose from.

    • Zoho Forms - Zoho Drive connection - Shared Drives not supported

      Hello i am stuck with Google Drive Connection There is no supported shared drives Connection is not support shared drives boolean Query Parameters - supportsAllDrives=true&supportsTeamDrives=true to activate fetch files from the shared drives. Ahat need

    • Can't create package until Bill created?

      I can't understand why we cannot create a package until a Bill is created? We are having to created draft Bills to create a package when the item is received, but we may not have received a Bill from the supplier. Also, Bill # is required, but we normally

    • Whats the Time out Limit for API Calls from Deluge?

      Hi Creator Devs, We are making API calls to third party server via Deluge. Getting this error message: Error at line : 24, The task has been terminated since the API call is taking too long to respond. Please try again after sometime. Whats the default

    • How to get the authorization code for domain transfer from Zoho?

      I have transferred my domain from zoho to godaddy, and that needs a authorization code. I haven't got any mail containing that. How to get the authorization code from domain transfer? Thanks, Arun

    • How can I optimize a Zoho Site page for SEO when embedding external menu or restaurant links?

      Hi everyone, I’m experimenting with building small content hubs on Zoho Sites and want to make sure I’m doing it in an SEO-friendly way. For example, I tried creating a page that highlights restaurant menu items and linked out to a resource like this:

    • Diff signature for compose new email and replies

      Hi,   How do i have different signature for replies and new emails. its inconvenient to have one large signature for replies. Usually on Outlook we have the option to keep separate signatures for new emails and for replies.

    • Zoho Website Site Speed Up & Setting

      We are experiencing slow loading speeds on our Zoho website and would like assistance in optimizing its performance. Kindly review the site and suggest or implement necessary improvements to enhance speed, especially related to: > Caching mechanisms >

    • No option for pick up in Zoho Books / Inventory but yes on commerce

      Is it planned to release soon on books/inventory?

    • Accessing Zoho form enteries via API

      Hi As a user I can view enteries to a form at: https://forms.zoho.com/<myOrganisation>/report/<myReportName>/records/web How do I access these entries via API? I don't have any problem with scope and getting tokens. But I have no idea what the API call

    • Blueprint Issue - Being able to set a subform field as mandatory

      I'm creating a blueprint. My record involves a subform which is only shown once field is set but the field gets set in step two of the process. My problem - I can't save the record as the subform field is set to mandatory - If I unset the mandatory field,

    • Blueprint - Mandatory file upload field

      Hi, File upload (as we as image upload) field cannot be set as mandatory during a blueprint transition. Is there a workaround? Setting attachments as mandatory doesn't solve this need as we have no control over which attachments are added, nor can we

    • Zoho Books - Include Quote Status in Workflow Field Triggers

      Hi Zoho Books team, I recently tried to create a Workflow rule based on when a Quote is Accepted by the customer. This is something which I thought would be very easy to do, however I discovered that Status is not listed as a field which can be monitored

    • Next Page