What's New - September 2024

What's New - September 2024

Hello everyone,

 

We spent the past month rolling out exciting new features to make event management easier. In addition, we’ve improved Backstage's performance and fixed bugs to ensure a smoother event management experience.

 

So, in case you missed them, here are the latest updates from Zoho Backstage.

 

1. API guide

We are excited to announce the release of the API guide for Zoho Backstage! Whether you are a seasoned developer or just starting out, our comprehensive guide will help you seamlessly integrate with Backstage and unlock its full potential.
 
The Zoho Backstage API is built using REST principles, ensuring predictable URLs and easy application development. Following HTTP rules, our API supports a wide range of HTTP clients, allowing for flexible interaction.

Check it out here: Zoho Backstage API Guide

 

2. India tax


Zoho Backstage now complies with the Goods and Services Tax (GST) regulations in India. Collecting taxes on event tickets is now available for customers in the Essential plan and above.

 

Tax application varies by event type:

 

  • In-person/hybrid events: Tax is applied based on the place of supply.



  • Online events: Tax is applied if the attendee is in India. For attendees outside India, no tax is applied (considered an export of services).


     

To configure:

 

  1. Set the organization’s location and configure the tax rates in your portal settings.

  2. Manage the Tax Type and Place of Supply for an event from the Registrations tab.

  3. While publishing the event, the tax preview will be shown based on event and attendee locations.

 

If the event location is outside India, GST will not be applicable.

 

Businesses with turnover above the threshold limit of Rs.40 lakh or Rs.20 lakh or Rs.10 lakh as the case may be must register for GST and collect tax on event tickets. Zoho Backstage is not responsible or liable for collecting taxes. We recommend that you contact your local authority for advice on tax procedures or information regarding tax regulations. Tax invoice is in early access. Contact support for access.

 

3. Apple Pay and Bancontact Stripe payment modes  

 

We’ve added two new payment methods for Stripe: Apple Pay and Bancontact. With Apple Pay, participants can make quick, secure payments directly from their Apple devices using Safari. No extra fees, and payments are processed instantly! Simply enable Apple Pay in the Payments section of your event, spaceor portal.

 

Bancontact is now available for attendees in Belgium who wish to make payments in Euros. This popular payment method will automatically display on the payment page when:

  1. The organization's location in Zoho Backstage is set to Belgium.

  2. The currency is set to Euros.

  3. The attendee's location (country) is Belgium.


 

4. Companion tickets (Early access)  

 


 

We’re excited to introduce a new feature that expands flexibility for your registrants, Companion Tickets. This feature, currently available in early access, allows attendees to register additional guests, such as friends, family, or colleagues.

 

Event organizers can enable the Companion Tickets feature, which allows attendees to bring guests by purchasing secondary tickets linked to their primary ticket. Companion tickets can be selected only when the associated primary ticket is chosen during registration.

Companion tickets can be paid or free, and offer the following key features:

  • Separate registration forms

  • Promo codes

  • Refund options

  • Individual check-ins

 

 

Registration approval: In some cases, event organizers may have to screen all the registrations before confirming their participation. When the Companion Tickets feature is configured along with the Registration Approval option, the primary and companion tickets are sent for review as part of the same order. Organizers can then approve or reject the entire order and have greater control over who can participate in the event.

 

 

The example in the screenshot includes one VIP primary ticket and two Family companion tickets.

Other upgrades

 

Registration Approval: The Registration Approval tab now displays all pending, approved, rejected, and completed orders. You can also export orders based on specific filters.

 

Forms: All forms (Registration, Exhibitor, Sponsor, Session Feedback, Get in touch, and Custom Forms) now support importing data for dropdown, single-choice, and multiple-choice fields.

 

Gamification: Organizers can now configure new challenges for Session Check-in and Event Sign-in from both the web and mobile app, boosting engagement throughout the event.

 

Font support for badges: You can now use Noto Sans JP and Jost fonts in badge designs for more customization.

 

Badge customization: You can now move and edit multiple badge elements simultaneously, such as text fields, logos, and QR codes.

 

Currency options: AED and SAR currencies are now available in the Exhibitor and Sponsor modules.

 

Order approval emails: The "requesterName" merge tag has been added to Approve Orders emails, allowing for more personalized communication.

 

We hope these updates make Zoho Backstage even more powerful and user-friendly for you. For early access to new features or any product-related questions, contact us at support@zohobackstage.com.

 

Thank you for choosing Zoho Backstage!

 

 

 

 


    • Recent Topics

    • Is it possible to display formulas in cells instead of calculated results?

      I want to export my Zoho sheet as tab separated text without losing the formulas. In excel, I would use the settings Options - Advanced - show formulas in cells instead of their calculated results then save as tab separated values. How do I do this in

    • Creator Simplified #11: Create a custom button to download files

      Hey there! This time, let's see how to create custom buttons to download the files uploaded in the file upload field. Sample use-case A training app has a module that provides the materials for all the available courses. Students can click on the corresponding

    • Zoho vault uses only password to unlock not a TouchID

      TouchID works when normally openning app but when called from keyboard while browsing or trying to log to another app it shows only password option to unlock. This behaviour is only on iPad Mini witch latest 18.2OS

    • Batch Tracking Enhancements In Zoho Inventory

      Hello users, We’re excited to announce that we’ve taken batch tracking to a whole new level in Zoho Inventory! We’ve made it more accessible and easier to use than ever. Here’s a quick look at the improvements: 1) A New Way To Create or Modify Batches

    • Zoho Desk Mobile App Year-End Roundup - 2024

      Hello Everyone, Greetings! As you gear up for the festive season, we are excited to share a quick journey into all that is released in 2024! Availability of each feature in iOS and Android released in 2024 are as follows: For more information on the above

    • Task Completion vs Estimated Time

      I need to represent the Estimated Date vs Actual Completion Date for multiple Tasks. How Can I Do this in Zoho Analytics.

    • Upload Field - cannot be checked in rules configuration.

      We wanted to create a process to verify whether the upload fields are empty or not. If empty, then it should deny during submission. We don't want to use the mandatory field setting because in a 10 pager form, some upload field located in page 1 will

    • Is it possible to hide Developer Space for all user in Zoho Projects

      Hello! I am Zoho admin in a company and we want to use Zoho Project to manage projects, but after a few days of testing we are not able to "hide" the Developer Space from all kind of users except the admin. To sum up, I want to hide this for all users.

    • Chat function not working properly

      Ever since upgrading to plus, the chat is all messed up. it is coming up behind the web page so that I cannot see what I'm typing and cannot read replies. I can only see the bottom of the text box at the bottom of the page, and then it is blocked. I've

    • Wrong Time on Exported Records

      Hello, All records in my exported Notes .csv file have the incorrect time for Created Time. They are all 8 hours ahead. I've already verified that my time zone is correct in both Personal Settings and Company Settings. Is there any way to fix this?

    • Sync workspace - table

      I have connected two workspaces and I have imported two different query tables from one workspace to the other one, that was a succes. But now I want to import another query table from the same workspace to the other but I get an error. Why is that? (there

    • Subir o Preço Unitário já acrescido de um valor

      To com um desafio grande, e se alguém conseguir me ajudar, seria ótimo! O que eu preciso é que o na hora de adicionar um item no subformulário dos itens cotados do módulo Orçamentos, o preço de lista do item venha acrescido de 20% automaticamente e de

    • Ring in the New Year with Guided Conversations for Smooth Offline Support

      As we step into the new year, it’s time to refocus, re-energize, and gear up for fresh opportunities. But what about your customers as they begin the year with their own set of challenges or queries to resolve? With Zoho Desk’s Guided Conversations (GC),

    • Exploring SalesIQ's Top Features of 2024: An Insider's Look 🔍

      As we wrap up another year at Zoho SalesIQ, it's time to reflect on how far we've come. This year has been incredible for us in our journey to build a more powerful, flexible, and customer-centric engagement platform. We've introduced several features

    • updateTask Zoho Connect API

      When I do POST request by https://connect.zoho.com/pulse/api/updateTask with parameters scopeID, taskId, title, status and with header Zoho-oauthtoken, I got next response: {'updateTask': {'reason': 'You are not authorized to do this action.', 'result':

    • Alert for Back Navigation in Zoho Creator Widgets on Mobile Apps

      In Zoho Creator widgets, when a user navigates back on mobile devices, the data within the widget is reset. This leads to a loss of any unsaved changes or inputs, causing frustration for users. To enhance user experience, we need to implement a confirmation

    • Can Creator integrate with a CRM Sandbox

      zoho & Creator Noob -  I would like to build a Creator App and integrate it to the CRM Sandbox.  Then, when I have the bugs worked out integrate it to the production CRM account.  Can Creator do this ?  I built a test Creator App and integrated it to the CRM in a test zoho account fairly easily.  

    • Allow Multiple Scheduled Appointments with Zoho Support

      Dear Zoho Team, I hope you're doing well. First, thank you for introducing the option to schedule support calls via the Zoho CRM booking link. This has been a fantastic enhancement, eliminating the need for back-and-forth coordination when scheduling

    • Zia Call Intelligence only up 10 License

      I have been trying to install Call Intelligence for two days now, but strangely, the button is missing at this point. The documentation could be better, but most importantly, someone should inform small businesses like us that they don’t even bother enabling

    • Accrue Leave by Hours Worked?

      My locality (Michigan, US) has enacted a law that requires that 1 hour of sick leave be accrued for every 30 hours worked. I cannot see how to implement this policy in Zoho People. There does not appear to be a mechanism for accruing leave proportional

    • Fixed assets recording

      Hello there, I recorded a bill for a vendor contain (Computer) so the PC is a fixed assets, do I need to do a manual journal to include this PC under the fixed assets category (furniture & equipment)? If yes, please take me through the manual journal

    • error in importing customers

      get this error message while importing customers, there is no column for COUNTRY CODE in sample excel file

    • Workflow Based on Manual Journal

      Manual journal entries are one of the few areas that cannot kick off a workflow automation in Zoho Books currently. I would propose considering adding that. My use case is that the payroll provider I use (a flavor of SurePayroll) has a Zoho Books automation

    • Digest Décembre - Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour chers utilisateurs, Toute l'équipe Zoho france vous souhaite une année remplie de joie, de réussite et de prospérité. Alors que nous débutons cette nouvelle année avec des projets innovants, des astuces, des produits et bien d'autres choses encore,

    • New Year Wishes to the Zoho Finance Developer Community!

      Hello developers, Happy New Year! As we step into 2025, we wish you a journey filled with growth, success, and exciting opportunities ahead. We’re thrilled to announce that we have something exciting in store for you. Welcome to the Zoho Finance Developer

    • Button Display Conditions

      Hi Guys, Is it at all possible to have extra button conditions? Context: We have data in our deals module which has a custom button which converts the deal into contacts + set up relationships between them. At the end of the conversion we set a field

    • Ayuda con zoho creator x zoho Crm

      Hola a todos, Estoy teniendo dificultades al sincronizar datos entre Zoho Creator y Zoho CRM. Mi objetivo es lo siguiente: Busque un registro en el módulo Contactsde Zoho CRM utilizando el correo electrónico del registro de Zoho Creator. Si se encuentra

    • How to Replace an Assessment in a Job Opening on Zoho Recruit

      Hi everyone, I’m currently using Zoho Recruit and would like to replace the assessment linked to a specific job opening. I want to remove the existing assessment and add a new one. What is the best way to do this without losing any important data or affecting

    • Fixed asset management

      I want to know if there is any individual module for fixed assets management

    • Input GST Reversal for damaged goods

      In our line of business, some items are damaged and we are doing inventory adjustments to remove them from stock. However, as per GST guidelines, there is a specific rule that we have to reverse Input GST availed for such items and needs to be reported

    • Introducing Record Summary: smarter insights at your fingertips

      Hello everyone, Building on the recent launch of Zoho's in-house Zia Large Language Model (Zia LLM)—a major milestone in Zoho CRM’s AI capabilities—we’re excited to introduce the Record Summary feature. This powerful addition makes use of Zia LLM to simplify

    • No longer get Cliq notifications on phone if app not started

      On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,

    • Error AS101 when adding new email alias

      Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.

    • Deluge script to add Mail Task

      Has anyone out there created a custom function to create a Zoho Mail task? I'd be interested in hearing how you accomplished it. Sample code is appreciated!

    • Tags with Zapier

      Maybe I'm missing something....I hope so... Using tags for triggers is a key need.  This prevents us from having a ton of different lists. I am trying to find out how to add a tag using zapier when someone makes a purchase....but it doesn't seem to be

    • Send Supervisor Rule Emails Within Ticket Context in Zoho Desk

      Dear Zoho Desk Team, I hope this message finds you well. Currently, emails sent via Supervisor Rules in Zoho Desk are sent outside of the ticket context. As a result, if a client replies to such emails, their response creates a new ticket instead of appending

    • How to apply blueprint on tickets that created from IM module

      Hello, I have an issue applying blueprint on tickets that created from WhatsApp conversation, the tickets matches with the blueprint criteria but still we are not able to put these tickets into the blueprint. I've tried with deferent type of tickets and

    • Function #4: Schedule Customer Statements

      Regularly sending statements to customers is an imperative part of many business processes as it helps foster strong customer relationships and provides timely guidance on payments. While you can generate the statement of accounts and have it sent over

    • Zoho Mail POP & IMAP Server Details

      Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure

    • Remove 30-Day Client Reply Restriction on Supervisor Rules in Zoho Desk

      Dear Zoho Desk Team, I hope you're doing well. Currently, Supervisor Rules in Zoho Desk run once every hour but only apply to tickets that have received a customer response within the past 30 days. This restriction creates challenges for us, as we have

    • Next Page