When entering the company's domain in the "search" field, the Lead with that domain is not found, even though it actually exists.

When entering the company's domain in the "search" field, the Lead with that domain is not found, even though it actually exists.

Good day!

We, as Zoho CRM users, have encountered an issue with the system's functionality:

  1. During operation, all users have detected a problem with the search for the Lead entity when entering the company's domain in the search field.

In other words, when a user enters the name (domain) in the search, the Lead entity does not appear (even though there is a Lead with that domain). This issue is present for all users.

How can we resolve this issue?