Why I can't map Account Name from lead module to Account module?

Why I can't map Account Name from lead module to Account module?

When I qualify a lead in the bluerprint,  I use automated conversion in Blueprint to automatically create Contact, Account and Deal.



the Deal record and contact record has been successfully created automatically as I expect, but I can't see any account record created in Account module

it seems that I have problem in lead conversion Mapping?

I have Company field (single line in Lead module)



and there is Account Name (single line) in Account Module





but I can't see these in Lead conversion Mapping. I previously delete the Company field in Lead Module and then I restore it back.

what goes wrong in here?

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