Hello All,
In our previous announcement, we introduced the first set of WorkDrive 4.0 features designed to meet the evolving collaboration, security, usability, and data management needs of modern teams.
We are excited to present the next set of feature updates. These updates are specifically designed to elevate team efficiency, ensuring seamless continuity throughout your business operations.
Productivity
Higher upload limits and seamless file upload experience with WorkDrive
Say goodbye to concerns about file size, network problems, or interruptions during the upload process. With WorkDrive's new chunk file upload capabilities, we've transformed the way you upload files.
WorkDrive now breaks large files into smaller segments or chunks and uploads them individually. This improvement enables you to seamlessly upload larger files and resume uploads after interruptions, even in challenging internet conditions.
We've also bumped up the file upload limit to a whopping 250 GB! Business edition users can now effortlessly upload those massive project files without any hassle.
Here's a quick overview of the file upload limits based on your WorkDrive plan:
- Starter Edition: Upload single files of up to 10 GB in size
- Team Edition: Upload single files of up to 50 GB in size
- Business Edition: Upload single files of up to 250 GB in size
- Zoho One Bundle (WorkDrive): Upload single files of up to 250 GB in size
- Zoho Workplace Bundle (WorkDrive): Upload single files of up to 10 GB in size
Boost your productivity with our generative AI integration
Are you ready to supercharge communication and collaboration across your team, while creating exceptional content? The Zia AI + WorkDrive integration is here to make it happen!
Whether you're developing new ideas, searching for study materials, or immersing yourself in research, you can effortlessly generate the information you need in WorkDrive.
- Unleash your creativity with Zia AI
Zia AI helps you generate content and images within the WorkDrive platform. Whether you're working on a blog post, article, social media post, or presentation, Zia can enhance the quality and efficiency of your content creation process.
- Collaborate with AI-powered comment suggestions
In a collaborative work environment, effective communication is crucial. Zia AI offers real-time suggestions to refine your comments, allowing you to rephrase, shorten, and punctuate for clarity and professionalism.
- AI-generated cover images for audio and video files
Customize default, system-generated cover images using AI-generated images to more accurately represent your audio and video files.
Create or upload code snippets in WorkDrive
Save code snippets by typing in the programming code or copying and pasting it from an external source. You can also upload code snippets and store them directly within the WorkDrive platform. Then, effortlessly share your saved code snippets with team members or collaborators.
Note: The auto-detect code feature in WorkDrive will identify the programming language based on the entered code. However, you can also manually select a language from a list of available options.
What's next: We are currently working on the line-based commenting feature for code snippets, which will allow you to comment and collaborate on any specific line of your programming code.
Continuity
Webhooks in WorkDrive: Real-time notifications for enhanced productivity and security
Webhooks gives you real-time notifications of file, folder, team folder, and team based events directly in an external app (the URL you specify) as soon as triggering events occur in WorkDrive. They facilitate the real-time exchange of information by automatically delivering notifications from one application to others.
Note: This feature is available only in WorkDrive Business Plan.
(i) Setting up webhooks in WorkDrive is accomplished through the use of custom apps. As an admin or super admin of a WorkDrive team, you can create a custom app from the Admin console and configure corresponding webhooks within it.
Here's a video outlining the webhook setup process. Whenever a file is deleted from a team folder in WorkDrive, this particular webhook automatically notifies users through the Cliq app.
Here are a few ways you can make the most of WorkDrive's webhooks:
- Simplify file monitoring
Configure a webhook to deliver swift notifications whenever a file is uploaded, modified, or deleted from a specific location in WorkDrive.
- Enhance collaboration
Webhooks can instantly alert you about edits to shared documents, new comments, and other changes made by collaborators.
- Control access to files for enhanced security
Webhooks can be used to monitor user access and permissions in real time. For example, you can configure a webhook to promptly notify you whenever a user's role or access permissions change within WorkDrive. This ensures that you can take immediate action to prevent unauthorized access to your files and folders.
Compliance
Recent certifications
Zoho WorkDrive is now certified with,
- ISO 9001 - Quality Management System (QMS): This international standard validates our ability to consistently deliver quality products and services that adhere to customer and regulatory requirements.
- ISO 22301 - Business Continuity Management System (BCMS): This international standard is designed to help organizations prevent, prepare for, respond to and recover from unexpected and disruptive incidents.
The data retention feature is now available on all paid plans
The data retention feature is now enabled for Starter and Team plans. Previously, this feature was exclusively available on the WorkDrive Business plan.
User experience
Experience WorkDrive in your preferred Indian language
India's rich linguistic diversity is now fully accommodated by WorkDrive. No matter which region you're from or which language you speak, WorkDrive is here to empower your collaboration and document management needs.
We have expanded our language support to include all 22 official Indian languages. This means that you can now access and interact with WorkDrive in your preferred Indian language for a more convenient and user-friendly experience.
Enhanced functionalities in WorkDrive Snap
To enrich your recording experience, we've introduced a few enhancements in WorkDrive Snap. We've enhanced the user interface and improved the screen and video recording functions.
- Common enhancements: Enjoy the flexibility of muting and unmuting the microphone, as well as toggling the camera on and off while recording screens or videos.
- Video recording upgrades: Take control of your video recordings with the new maximize and minimize options. Now, you can adjust the video resolution according to your preference, choosing from 1080p, 720p (default), and 480p.
- Screen recording enhancements: We've provided a picture-in-picture (PIP) option for users recording their entire screen from the Chrome browser.
Improved search functionality
Elevate your search experience to new heights! Our latest enhancements help create a smoother user experience:
- Saved search: You now have the option to save your frequently used and repetitive searches along with the applied filters, making the process of generating future search results effortless.
- Recent search listings: Your recent searches are now at your fingertips within the search UI. Quickly access them to find the information you need.
- Streamlined search: We've introduced a dedicated search bar in the Embedded Folder and External Share views, so users can quickly find and access files in these views. Additionally, we have enabled quick search options to help users find files in their My Folder, Team Folder, Org Folder, and any other specific subfolder.
- Keyword highlighting: Searched terms are now highlighted in the search suggestion UI and on the Searched File listing page, ensuring improved visibility and ease of use.
- Mobile app search:
- We have improved the search functionality in the WorkDrive mobile apps by introducing search options at both the parent folder and at the sub-folder level.
- Multiple filter options have been added to expedite discovery of your desired files and folders.
Video and audio preview enhancements
We have enhanced video and audio previews by adding seek forward (Shift+Right arrow) and seek backward (Shift+Left arrow) options. We have also introduced shortcut options for muting/unmuting (M), entering/exiting full screen mode (F), and playing/pausing your content (space bar).
Additionally, we have introduced picture-in-picture (PIP) support for video files.
Other UI/UX fixes and enhancements
- Zoho Mail + WorkDrive integration enhancements: We have introduced the Attach as a Copy option for Zoho native (Writer, Sheet, and Show) files. Collaborators can now view and download shared Zoho native files within the Zoho Mail application.
- Tree navigation pagination: Tree navigation pagination makes it easy to view and access all your folders and subfolders within the tree navigation UI.
- Quick access feature: We've added the [+ NEW] button to the Recent Files and Favorites tabs, allowing you to effortlessly create, upload, or import files directly from these tabs.
More surprises are on the way! Keep watching this space for exciting feature additions from Zoho WorkDrive.
Recent Topics
ZOHO BOOKS - EXCESSIVELY SLOW TODAY
Dear Zoho Books This is not the first time but it seems to be 3 times per week now that the system is extremely slow. I work on Zoho Books 95% of my day so this is very frustrating. Zoho you need to do something about this. I have had my IT guy check
Power of Automation :: Automatic removal of project users once the project status is changed.
A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and
Product details removed during update from other system
We maintain our product details in an other system. These details are synchronized with Zoho at the end of each day, through an API. This has worked perfectly sofar. But last Monday, all product codes and some other product data have been wiped during
New in Zoho Forms: Google reCAPTCHA v3 for smarter spam protection
Hello form builders, Spam submissions are one of the biggest challenges when you share your forms online. They not only clutter your data but can also waste valuable time. To help you combat this without making life harder for genuine respondents, we’re
Project Management Bulletin: August, 2025
We’ve touched a grand 19 years since we started pioneering project management solutions with Zoho Projects. What started as a simple one-page interface is now a suite of products with Zoho BugTracker, Zoho Sprints, and our new debut Zoho Projects Plus,
Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging
Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration
Zoho Sign and Zoho Workdrive Integration
Hello, there. I want to know if it's possible to save a signed document from Zoho Sign in an specific folder for each signer in Zoho Workdrive. For example: If John Doe signs the document in Zoho Sign I want to save it automatically in a folder named
Office 365 and CRM mail integration: permission required
Has anyone run into this weird problem? My email server is Office 365. When I try to configure Zoho CRM to use this server, a Microsoft popup window opens requesting user and password. After entering that, I get a message in the Microsoft window saying
Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM
Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
How do you list multiple contacts for a lead?
My sales team wants to be able to add additional contacts for leads, how do we do that? Is there a different way we should be using the lead / contact functionality? Moderation update (9th September 2025): Our developers have built an extension to achieve
Modifying Three Dot Menu Options
Is there a way to modify the three dot menu options that display in a Report header? They currently display: Show As (List, Calendar, Timeline), Print, Import, Export. I'd like to remove the Show As and Print options, since they aren't applicable for
Elevate your CX delivery using CommandCenter 2.0: Simplified builder; seamless orchestration
Most businesses want to create memorable customer experiences—but they often find it hard to keep them smooth, especially as they grow. To achieve a state of flow across their processes, teams often stitch together a series of automations using Workflow
Field Not Updating in FSM Script - Service and Parts module.
Dear Team, I am reaching out regarding a script I have implemented in Zoho FSM to automate the calculation of the End of Service date based on the End of Sale date in the Service and Parts module. Overview of the script: Fetches the End_of_Sale__C and
Zadarma + Zoho CRM Integration – Missed Calls Saved as Contacts Instead of Leads
Hello everyone, I’m looking for input from anyone with experience using the Zadarma + Zoho CRM integration. Currently, I’m seeing that missed calls are automatically being created as Contacts instead of Leads. From a CRM perspective, this doesn’t make
Zoho Books | Product updates | September 2025
Hello users, We’ve rolled out new features and enhancements in Zoho Books. From PayNow payment method to applying journal credits to invoices and bills in other locations, explore the updates designed to enhance your bookkeeping experience. Integrate
How to update Multiple Users field in Quote Module from Deal Module
Scenario : Deal Module having Multiple User Field (Presales Engineer) which having more than 1 User and through Deluge Script I need to get that Users Details and need to put into Multiple User Field (Presales Engineer) of Quote Module. Note: Both Module
Auto-sync field of lookup value
This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.
Rich Text For Notes in Zoho CRM
Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using
Clone a Module??
I am giong to repurpose the Vendors module but would like to have a separate but very similar module for another group of contacts called Buyers. I have already repurposed Contacts to Sellers. Is it possible to clone (make a duplicate) module of Vendors
Advance PDF creation from CRM data
I'm trying to create a PDF export of data in the CRM. My problem is I want a pretty complicated format for the data. I'm trying to export multiple modules worth of data, with nested one-to-many relationships between the modules. Along with that, I want
how to disable staff selection Zoho Booking integrated to SalesIQ?
currently there is only one Consultant in my Zoho Bookings like this I integrate Zoho Bookings into Zoho SalesIQ to create a chatbot. Unfortunately, even though I only have one consultant for a consultation, the user have to pick the consultant. It will
How to change the text in WhatsApp Zobot integrated to Zoho Booking?
I have integrated Zoho Bookings into Zoho SalesIQ, I want to change the text in WhatsApp when creating a booking in Zobot how to change those text?
how to differentiate if whatsapp comes from certain landing page?
I create a Zobot in SalesIQ to create a Whatsapp bot to capture the lead. I have 2 landing pages, one is SEO optimized and the other want is optimized for leads comes from Google Ads. I want to know from which landing page this lead came through WhatsApp
Introducing Profile Summary: Faster Candidate Insights with Zia
We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring
Time based workflow without edit/action
Hello I need help solving this problem if possible. We have Deals come into the CRM via Live Transfer which have the field properties: Stage = New Channel = Inbound Some of them don't get answered so we want these to automatically go into our Outbound
Updating Subform Record from other Form
Just wanted to ask how to properly approach this. I have 2 forms and would like to trigger an auto update on the subform once record submitted. block below only updates 1 row for each recordRow in input.AV_System { AssetRecord = Site_Asset_Services[SOR_No
when I email a invoice how can i see it was sent and also were i can go to see all emails sent
when I email a invoice how can i see it was sent and also were i can go to see all emails sent?
Problem with Email an invoice with multiple attachments using API
I have an invoice with 3 attachments. When I send an email manually using the UI, everything works correctly. I receive an email with three attachments. The problem occurs when I try to initiate sending an email using the API. The email comes with only
Request for Light/Dark Mode
Would love the ability to switch between Light and Dark mode similar to Zoho CRM. https://help.zoho.com/portal/en/community/topic/introducing-dark-mode-light-mode-a-new-look-for-your-crm
Help - Zoho CRM notification on mobile (IOS/Android)
Hello Community! Can I get the IOS/Andoid CRM app to notify me of events, calls, etc. due as I can with MANY other apps? I am running the free Zoho I would like this to be native to the Zoho CRM app. I do not want to write a sep. mobile app
Zoho Books - Hide Convert to Sales Order if it can't be used.
Hi Books team, I noticed that it is not possible to convert a Quote to a Sales Order when a Quote is not yet marked as accepted. My idea is to not show the Convert to Sales Order button when it is not possible to use it, or show it in a grey inactive
Hide Inactive Social Sign-In Providers from Login Screen
Hello Zoho Team, We hope you are doing well. Currently, Zoho One allows admins to configure security policies and enable or disable Social Sign-In options for third-party providers such as Apple, Google, Microsoft, LinkedIn, Yahoo, Twitter, Facebook,
How do I bulk archive my projects in ZOHO projects
Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
Cross-Data Center Collaboration and / Or allowing users to choose DC
Dear Zoho Cliq Support Team, We are writing to request a significant enhancement to Zoho Cliq that would greatly benefit our geographically dispersed development team. Current Challenge: Currently, Zoho Cliq automatically routes users to specific data
Zoho Flow - Update record in Trackvia
Hello, I have a Flow that executes correctly but I only want it to execute once when a particular field on a record is updated in TrackVia. I have the trigger filters setup correctly and I want to add an "update record" action at the end of the flow to
New Mandatory One-Click Unsubscribe Link Overshadowing Custom Unsubscribe Link
I was recently informed by Zoho CRM Support that they are now mandated by the large email service providers like Google and Yahoo to provide a one-click unsubscribe option in the header (not the body) of all mass emails. I have a custom unsubscribe link
Question about custom fields using Pivot Tables.
I have created a pivot table showing annual revenue of a client and how much payment that client is paying my company. Is there a way using pivot table to add an additional field that subtracts those to fields / shows me a percentage of that difference?
Supervisor Rules - Zoho Desk
Hi, I have set up a Supervisor Rule in Zoho Desk to send an email alert when a ticket has been on hold for 48 hours. Is there a way to change it so that the alert only sends once and not on an hourly basis? Thank you Laura
Kaizen #190 - Queries in Custom Related Lists
Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss yet another interesting enhancement to Queries. As you all know, Queries allow you to dynamically retrieve data from CRM as well as third-party services directly within
Are there default/pre-built dashboards in Zoho Desk?
Hi, I am looking for some pre-built dashboard templates in Zoho Desk, similar to what we can find in CRM/Projects, etc Thank you
Next Page