Zoho Assist Feature Update: September 2026

Zoho Assist Feature Update: September 2026

Custom View Filters in Scheduled Reports
Scheduled Custom Reports now support saved Views. Select a View when setting up your schedule, and only the data matching its filter criteria will be delivered to recipients in each email. Without a selected View, the scheduled email defaults to unfiltered report data.

Quick Support Goes PKG: New macOS Installation, Built for Individuals and Enterprises
Quick Support for macOS now ships as a Package installer (PKG) with a companion Property List configuration file (PLIST), replacing the previous Disk Image (DMG) format. Individual users can choose a user-level or system-level install, while enterprises can deploy at scale via MDM, using the PLIST for configuration and the PKG for installation. Same great remote support, now with more flexible deployment options.

New Diagnostic Tools Options for Mac, Linux, and Windows
Diagnostic Tools now include new options and enhancements across Linux, macOS, and Windows, covering Software, Users, Printers, Groups, Shares, Services, Hardware, Event Viewer, and Task Scheduler. We've also improved Command Prompt, Task Manager, Registry Editor, and Device Manager for a smoother experience.

Android TV Support
Zoho Assist now supports DPAD navigation on Android TV, making it easy to join remote sessions using just your TV remote. Simply sideload the Assist customer APK onto any Android TV to enable remote support access, no mouse or touch needed.