Zoho Assist Unattended - devices disappearing

Zoho Assist Unattended - devices disappearing

Hello,

I've recently introduced a new model of laptops into our environment (Lenovo Legion). We are experiencing an issue where only the latest installed agent - laptop is visible in Assist.

This issue does not appear with our Dell inventory.

Example: Installed Zoho Assist Unattended on 5 Lenovo Legion Laptops. Only #5 is visible in list of Unattended devices.

When sending a link to verify the installation, the Unattended service is still present and running on laptops 1-4, but not visible in the Admin Unattended Device list.