Zoho Desk iOS update: Custom buttons, follow/ unfollow option on tickets

Hello everyone!

In the most recent Zoho Desk iOS app update, we have brought in support to access the custom buttons configured on web app(desk.zoho.com). Using custom buttons you can seamlessly execute predefined actions directly from their mobile devices, ensuring greater flexibility and efficiency while managing tickets on the go.

You can also follow /unfollow tickets directly from the ticket detail view. This allows you to keep track of important tickets and receive relevant updates instantly.

Please update the app to the latest version directly from the App Store or using the link given below:

Zoho Desk - App Store

If you have any questions or need any assistance, please write to us at desk@zohomobile.com or submit feedback(Settings > Feedback) within the app.

Regards,

Sneha

• Topic Participants

• Sneha Bharathi V

  

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