Webhook "subscription_created" event payload not includes addons?
Webhook "subscription_created" event payload not includes addons. I get empty array for each subscription creation. Is it an error or any setting should I enable to include the addons in the payload?
Tip #10 : Customizing the checkout page for your billing needs
Hello everyone, We've been sharing a tip every week to address specific business scenarios which can be implemented for your subscription business. Last week, we shared a tip about the different ways of creating a subscription for your customers. This week we will be looking at how you can customize the checkout page for your billing needs. Hosted Payment pages allow you to collect the personal and payment information from your customers. For any subscription business, say a box-type business (or)
Credit Notes
I just want to be sure that I have my head on right when it comes to Credit Notes. I would like to be able to offer a Referral Program where Suzy gets a credit on her account for each member she refers. If I go in to Suzy's customer record and add say a $1 Credit Note each time this happens, is it correct that her credit balance will build? So she refers 3 people in one week, making her credit $3. When her payment runs the following week, will the $3 credit automatically deduct from her recurring
Pro Rata Calculation
Hello, - Assuming that I have created a monthly, never expires plan (Auto renews until cancelled), - Assuming that I have set the Invoice Billing Date as the 1st of every month, - Assuming that the subscription can be created at any day of the month. I would like to know how the invoice amount will be calculated? I am assuming that for a monthly plan the number of days considered is 30. For example : 1. If a customer subscribes for the plan on the 21st of a month and there are 30 days in that month,
Combine multiple plans in Zoho subscription
Hello, We bought Zoho one. I am looking for a solution to combine payments automatically. Exple: 1st commitment payment - 2nd payment 5 days later - 5 X monthly payment I was thinking of subscription for which I made a plan for each type of payment but I don't know how to combine them together and then. Would you have encountered this problem and had you any idea? Thank you to you Have a nice day Betty
Tip #9 : Different ways to create a subscription for your customer
Hello everyone, We've been sharing a tip every week to address specific business scenarios which can be implemented for your subscription business. Last week, we shared a tip about how to implement metered billing with Google Sheet. This week we will be looking at the different ways to create subscriptions for your customers. Let's say you are the owner of a gym and a fitness centre. Your customers can subscribe to your gym in two ways: Automatic: The customer goes through your website and subscribes
Zoho Subscriptions API Error codes
Hello is there any list of all the error codes and corresponding messages of zoho subscriptions api requests.
Disable creating invoice while subscribing.
Hi, I am creating subscription using zoho subscription API and I don't want zoho to create invoice for that subscription. Each month I am creating invoices for each subscription according to my requirement using zoho invoice API. So how to stop creating invoice for each subscription at first time. I don't need zoho automated invoice creation and I am handling interaction to zoho through zoho API only, If it creates invoice, Again i need to delete it. Any suggestion will be appreciated. Thanks.
How to remove the "Pay Now" option from the customer portal?
Hi guys, I want the "Pay Now" option from the customer portal to be removed, since we have a different method of collecting payments.
Payment page are too restrictive
Hello, I was seduced by the fact that Zoho subscription has Stripe as a payment gateway. I thought I was going to be able to handle everything with "Hosted pages". But they are way too restrictive ! Is there a solution using the API, to get all plans and options and to display them inside my web application, to pay with stripe using stripe.js in order to achieve PCI compliance. Once paid, I create a subscription/options using the API The user pays using stripe.js the ammount the API will give me
offline payment gateway
Hi Guys, Can you please let me know how I can select an offline gateway for zoho subscriptions , I have all everything setup but can't proceed to view hosted page as I need to set up a pay gate, however, i do not have a pay gate available for my country so I want to set offline payment so that customers can still register on my site and i will confirm the payment manually.
{"code":14,"message":"Invalid value passed for authtoken."}
Hello, I have a problem with my authtoken, with fetch in javascript, with the postman, I have exactly the same answer ..... I tested several token, I tested several Key, I systematically have the same problem... Example in attachment, please help me Thank's Francis
Self hosted pages
Hi, the hostedpages don't leave much room for customisations and the alternative would be to serve self hosted ones. I didn't saw any mention about that approach and would like to get feedback from someone who successfully implemented it or from the developers with they thoughts about it. Having self hostedpages means dealing with the payment ourselves and if successful, create the Subscription through the API. The Subscription will automatically create the Invoice and we could then attach the payment
Subscriptions Variables
Good morning ZOHO! I need to implement a configuration exactly like the one you can see in this link: https://www.activecampaign.com/pricing/. I've been a good time exploring how to implement it in Zoho Subscriptions but I do not see the right way to get it. Can you help me? Thank you!!
Zoho subscription payment gateways
Hi, I am using zoho subscription api to create subscription in zoho through our application api. i should get the active payment gateway that updated in zoho( settings -> Integrations -> Online payments -> razorpay ) while creating subscription from API. Because at any time they can update in zoho, So can't hardcode in API. How to get active payment gateway integrated with zoho, Is there any zoho api service to get it. Thanks,
Showing GST inclusive on invoices
At the moment ive only been able to locate how to add tax to an invoice but i can't see how you can have the option for it to automatically calculate the tax for you and show it in the invoice. For example if I had a plan that was $100 a month and inclusive of GST (if applicable), in the country I operate from i'll be required to collect GST but in others I won't. What I want to achieve is two things 1) is to show the included GST on the invoice (if applicable) 2) is to be able to maintain records
Custom Hosted Payment Pages
I was looking in to using some of the hosted payment pages for my products. I have different information needs based on which product is being signed up for. Is there a way to customize these forms on an individual level? All I am seeing is custom fields that get added to ALL of the hosted pages.
[resolved] VAT 0%
Hello, Here is an example of a product created : https://subscriptions.zoho.com/subscribe/e59ef065e822c3d2eabab4fadc0890a76a2bba0f6b0532177e00f0ba8db832fc/STARTER How to VAT to be reduced to 0 % when a company encodes a VAT number when ordering? Thanks for your help
Is ZSubscription capable of processing upgrades?
Is Zoho Subscription capable of processing upgrades? For instance, a customer wants to convert from the Gold level-plan to the Platinum-level plan (or vice versa)? Can the price difference be calculated and processed? TIA. LGarrison
Tip #6 : Accessing external URLs from Zoho Subscriptions
Hello everyone, We have been sharing a tip every week to address specific business scenarios which you can implement for your subscription business. Last week, we shared a tip about implementing the Approval Workflow system. This week, let's look at how you can access external URLs with the help of Custom Link. Business Scenario: Every business functions differently and has its unique requirements. At times, businesses might want to access other websites or applications by appending specific information
Zoho Subscriptions: A Quick Recap of 2018
Hello everyone! It's been a very productive year for us here at Zoho Subscriptions and we want you to know all about it! This year, we launched lots of handy integrations and features that would really improve the way you manage your subscription business. Join us as we take a quick recap of all the major updates we released over the last year. For more details, you can check out all our features and enhancements on our what's new page. ... And that's a wrap for this year folks! We are glad to
How to get the customer details in the Hosted Payment Page & return url.
Hi, I would like to integrate Zoho Subscription for our web application. i am current having doubt in 2 scenarios at payment 1. Is there any way to make customer details on Hosted Payment Page Url ? Currently the fields are empty and it is creating new customer and new subscription. 2. After payment completed the page will be redirected to the return url (Which we will specify at the time of product creation). Is there any way to get the client details on return url as a query string parameter
How to handle 2yr subscription paid up-front in Zoho Subscriptions
Our company offers 2yr subscriptions, with the 2yr subscription fee paid for up-front. The challenge we have with setting this up in Zoho Subscriptions is that, after the first 2yr period, we would like to have the subscription auto-renew annually at the 1yr price. So, as an example: initial subscription is $200 for 2 yrs and then, subsequent subscriptions billed at $150 annually. Is there a hack or workaround to make this happen, by chance?
What's new this December in Zoho Subscriptions
The year is almost over and we here at Zoho Subscriptions have released new features and updates on the month of November. Let's take a look at the features we have worked on in the past month. Zendesk Integration The Zoho Subscriptions app for Zendesk allows your customer support executive to access customer details in an instant. You will be able to view the customer information from Zoho Subscriptions right from your ticket view. On enabling the integration, you will be able to: Get your customer
Minimum quantity for a products in Zoho Subscription
Hello Can we set a default minimum quantity when creating a plan for a product in subscription?
How many times the authtoken can be generated and is there any api for deleting generated authtoken ?
I have generated authtoken and i want to delete with the API , Please suggest me solution for deleting auth token through api and i am able to generate only 10 auth tokens from one account.
Zoho subscription
What are the benefits of upgrading the plans with the standard plan, please explain with the details
How to remove payment information for free trial subscription
Hi, I have integrated the Zoho subscription in our website. I want to remove payment information for free trial subscription. Url :-http://livingfaith.tranzmedia.in/subscribe/free. Please give me the solution for the same, and also share it is possible to integrate SMS in zoho subscription.Iam waiting for your reply.
Not able to Get the Authtoken from API
Getting null response when calling the authtoken api am i missing any property please provide me a right solution.
How can I remove the payment fields for a Trial plan?
Hi, I used Hosed page checkout using API for a plan with free trial. But it requires credit card information to subscripe the plan. How can I remove the payment field for a Trial plan?
API Calls from Widget
Can you tell me if I use the Z-Subscriptions widget on my website, do these transactions count agains my daily API call limits?
Coupon not applying to Startup Fee
I have a product that has a monthly cost of $236.00 and has a startup fee of $395.00. I want to set up a coupon to waive the startup fee but when I apply a coupon of $395.00 it treats the startup fee like a separate line item and just discounts the cost of the product itself ($236.00 since that is the max is can take of the $395.00). Am I missing something on how to do this?
Annualized Recurring Revenue (ARR)
The single most important metric in most all subscription businesses is ARR (or MRR) Correct me if I'm wrong, but currently Zoho Subscriptions provides no way for my to accurately report on either of these metrics. While it does have MRR, it seems that the calculation is based on previous historical data, and not the current point in time. Therefore, the reported MRR number is never accurate in regard to the current state of the business. Put another way, ARR is typically the CURRENT value of
Tip #1 - 30 Days Money Back Guarantee
Hello everyone, As discussed previously in this thread, we are going to come up with a custom function every week to address specific business scenarios. To start off, this week we will be looking into one of the most famous requirements - 30 Days Money Back Guarantee. Business Scenario: Most business organizations have cancellation policies and the most common one is the money back guarantee. It is a simple guarantee that if a customer is not satisfied with a product and cancels the subscription
How to get response customer id and other things
We are using hosted payment page via iframe on our portal just question is simple once user pay for plan so it redirects on thank you page of our portal so how we can get response there is just one parameter is coming hostedpage_id we want get full response so we update data in our customer table like zoho customer id plan active etc and much more
Client Portal - Individual Membership and Not Corporate Membership
I have integrated my ZOHO CRM with ZOHO Subscriptions. I have membership for individual but not corporate. I would like to have the client portal to view only single individual membership subscription details only. For example. ABC Company has 2 contacts (Peter and John) associated to it in my ZOHO CRM. When I sync CRM and Subscriptions. This information is flow into Subscriptions which is very good. As we offer individual member, Peter will have his own membership details and John would have his
Customize Hosted Page By Plan
Hello, I'm wondering if there is a way to customize the Hosted Page by plan. I'd like one plan to have one set of styling, header and colors, and another plan to have a completely different header, colors and style. Is this possible? If not, it would be a very helpful feature for using subscriptions for multiple websites! Thank you. Alex
Wordpress plugin - subscription not working
I integrated: <iframe id="ZSubscriptions" style="border: none;" src="https://subscriptions.zoho.eu/subscribe//LIBUKB-1" width="700" height="900"><span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span></iframe><script type='text/javascript' src='https://legalinabox.co.uk/wp-content/plugins/zoho-subscriptions/assets/js/zs-height-custom.js'></script> into a page. The content doesn´t show up at all. The plugin found
Subscription customer view error or bug
Hi team , When i create subscription custom view as per my requirements, adding some custom fields also but data was not sort on custom fields and data was not able to filter using advanced search. I had admin role in subscriptions but it was not working. Need enhancements in subscription report - suppose i am want age wise subscriptions filter on age , for e.g- a. age between 1 to 10 b. age between 10 to 20 c. age between 20 to 30 d. age between 30 to 60 Is there is other solution
IP Address for Zoho Subscriptions Webhooks
Hi, We are working on integrating Zoho Subscriptions into our website and are using webhooks to add data into our database. We would like to whitelist only Zoho's servers for our api, however I can't find a list of IPs that the Webhooks originate from. Could somebody please let me know what IPs to whitelist?
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