Difference between products and plans in ZOHO Subscriptions
Hello, I would like to know the difference between products and plan in ZOHO subscriptions. I sell church website design services and would like to set up a package whereby new clients can choose between different packages that offer both the initial setup as well as ongoing monthly hosting. I see how I can do that with a plan ... however, I would also like them to be able to choose add-on services IF THEY WANT THEM (such as our ability to migrate sermons from their old site to our new one. Can this
Wordpress Plugin - creating authtoken
Hello, I installed the ZOHO Subscriptions Wordpress plugin on my website. It is asking for an authtoken. Where do I get this number? Thank you, Mike
Migrating existing SAAS subscribed customers to zoho
I have thing built for Zoho reccurring billing to manage all my new subscriptions. I have about 100 customers that have already paid for for my year plan. I have all their credit card data. How do i add them into the billing platform so next bill date they get billed and charged yet i can still keep them active on my platform.
Trying to renew domain and getting error 'input passed is invalid'
I haven't been getting support. I have tried emailing and calling about this problem. Email has been ignored. Calling has only got me we will call you back later. I was already charged for a domain registration on Jan 10th and received an invoice. I kept getting emails that I needed to renew by doing this manually. My domain still says that it will expire today. I obviously do not want this to expire buy haven't been able to get answers. Going through the manually renew route and am getting
Can a Prospect Buy Subscription on Website using Zoho Subscriptions
I've been working in Woo Commerce and it seems like at every turn there's a new plugin that I need to purchase to do every little function I need. Here's what I need - can Zoho subscriptions handle it ALL: website visitor buys our service online (using woo commerce or gravity form or a Zoho Form if possible) and sets up recurring payments with one-time set-up fee without any of our people entering any information regarding credit card, etc.? Can we create a Form from Zoho or Gravity to collect information
invalid authotoken format error issue Zoho Subscription API
Kindly find below given code. $uri = 'https://subscriptions.zoho.com/api/v1/organizations'; $ch = curl_init($uri); curl_setopt_array($ch, array( CURLOPT_POST => 1, CURLOPT_CUSTOMREQUEST => "POST", CURLOPT_HTTPHEADER => array('Authorization: Zoho-authtoken 13879f7fd2ba9ee7aa3144771f593eb0’), CURLOPT_SSL_VERIFYPEER => false, // CURLOPT_POSTFIELDS => $data['JSONString'], CURLOPT_RETURNTRANSFER => true )); $out = curl_exec($ch);
Clone Organization Doesn't Work As Desired
Hi Team, I've finally setup everything in my test organization and am now ready to go Live, but your Clone feature doesn't move all my products and settings to the new org. Ideally, all products, addons, coupons, settings, templates, etc should be copied (everything, minus the test customer purchase data). However, this is not happening. If this is not the design - I'd request your team to fix that. Because that's a more sensible staging-production mapping. ALSO - I request you to please copy my
Need custom information attached to specific subscriptions
Not sure how to do this. I have figured out how to add custom information to customers no problem, what i need is custom information specific to each subscription that customer has eg: Frank Black - customer Subscription 1 has 1949 id for the android box they use Subscription 2 has a 1950 id for a 2nd android box they use. When they contact us they give us the number 1949 or 1950 so we know what box and subscription they are calling about. How do we associate this to the subscription? So in a nutshell
Include shipping details in portal/invoice/etc
I am trying to give my subscribers the ability to track their monthly subscriptions. We use the Shippo API, but it doesn't look like the portal can have integrations implemented. How would I go about doing this?
Error while creating Hosted Page for New Subscription via Hosted Page API
Hi Team, I get a HTTP request failed! HTTP/1.1 400 Bad Request error while trying to create a hosted page for new subscription using Hosted Page API Here's my code: $data = array( 'customer'=>array('display name'=>'Mr. Hash Tiwari','first_name'=>'Tarun','last_name'=>'Tiwari','email'=>"tarun@noemail.com",'mobile'=>'99999999999'), 'plan'=>array('plan_code'=>'Small'), 'custom_fields'=>array('variant'=>'Chicken'), 'reference_id'=>'2222222' ); $data = json_encode($data); $context = array( 'http'=>array(
Referral Program
Hi. Is there a way to add or integrate a referral program to Zoho subscriptions? I would like to send a coupon to my customers so that they can share with friends, and in case of a new referred customer, add a coupon for their next subscription bill?
Zoho Subscriptions Rewind 2016 - Major Feature Releases
Let me start by wishing you all a very Happy New Year :) This 2016, Zoho Subscriptions had a lot of major feature releases and improvements over the last year. In this post, I've compiled some of the notable features we've released this year that you should definitely be aware of. A fresh customized User Interface Our major release this year, started with the UI revamp. Those were some impressive changes focused to make Zoho Subscriptions more easy to use than it was before. For example, the left
ZOHO SUBSCRIPTIONS
Hello, Can i update interval and interval unit for a subscription when user purchases it (via api call) ?
one time add-on paymnets
where can I see all one time add-on payments, we do not find any report about that
R35 CODE
I've been trying to contact customer support, NO ONE EVER ANSWERS THE PHONE. How do you get assistance, does anyone know????????
add customer api
Hi all, I am trying to add customer in zoho . I am getting following error in response. {"code":2,"message":"The request passed is not valid."} kindly find the code below: $headers = array( "Content-Type"=> "application/json;charset=UTF-8", "X-com-zoho-subscriptions-organizationid"=> "$org_id", "Authorization"=> "Zoho-authtoken $auth_token" ); $data = array("display_name"=> 'tst test', "first_name"=> 'test', "last_name"=> 'test', "email"=> 'test@test.com',
Problems with API Zoho Subscriptions
Hello, I am trying to get the list of customers with PHP, this is my script: $url = "https://subscriptions.zoho.com/api/v1/customers"; $ch = curl_init(); $header = array(); $header[] = 'Content-Type: application/json;charset=UTF-8'; $header[] = 'X-com-zoho-subscriptions-organizationid: '.$organization; $header[] = 'Authorization: Zoho-authtoken '.$token; curl_setopt($ch, CURLOPT_POST,
Zoho Subscriptions - Account Funds
Is it possible to have an "Account Funds" account that customers can make deposits too. That will then enable them to pay for subscriptions from their Account Funds account?
how to restart a subscription if credit card renewal fails?
Currently we do this: 1. We call "https://subscriptions.zoho.com/api/v1/subscriptions/" to check the status of a subscription. 2. If the subscription status indicates there is a problem, we call "https://subscriptions.zoho.com/api/v1/hostedpages/updatecard" to get updated credit card information from the customer. Questions: 1. Is the above the correct process? 2. If a card fails because it's expired, lost, declined, etc.. what "Status" does the subscription get set to? 3. Will calling the "updatecard"
Invalid value passed for url
I'm making a curl post via php with the following code and am receiving the error "Invalid value passed for url" $headerArray = array("Content-Type: application/json;charset=UTF-8", "X-com-zoho-subscriptions-organizationid: 307921614", "Authorization: Zoho-authtoken ".$authToken ); $url = "https://subscriptions.zoho.com/api/v1/subscriptions"; $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $url); curl_setopt($ch, CURLOPT_HEADER, true); curl_setopt($ch, CURLOPT_POST, 1); curl_setopt($ch, CURLOPT_POSTFIELDS,
What's New in Zoho Subscriptions - December 2016
While you were all busy with your fingers grabbing the days' deals, tasting those delicious pie and slicking back your unshaved beard, we, at Zoho Subscriptions were baking our very own feature riched thanksgiving pie for you all. So, get yourselves ready for a delicious ride through the features we've released this November. 1) Multi-language for Client Portal Enhancing your relationship with your customers is all Client Portal is about. And, there is no better way to enhance your customer relationship
Duplicate Display Name not allowed... So how do I do it?
Hello, I am still new on using Zoho subscriptions and haven't gone live yet. This is my understanding that the display name is the name shown on the invoices so it seems to me important to display the person's correct name. Unfortunately, we cannot have 2 customers with the same display name, so how can I show the customers' accurate names if they have the exact same name? E-mail addresses are unique so I can make sure the customers aren't doubles, but I don't want to display their e-mail address
Different Email Template for Non Trial Plans
Is there a way to send different emails to clients that are on a trial plan versus users who are on a paid plan? Ideally if we could send different emails based on different plans that would be ideal as we have different plans with different terms and there is different content that should be in each one. I know we can create different email templates but I can't see if I can attach to specific plans.
WHERE'S MY MONEY?!
as funny as the title is, it is a serious issue im having. how exactly do i receive the money that was spent on my subscriptions? where do i go to see these settings? when do i receive? its just a bit fishy that i cant seem to find any settings for this, plus when i ask a question support responds. once i ask this question it says they couldnt reach me. Just a bit...suspicious and im starting to get pretty frustrated.
Custom VAT field on invoice
Hello, I am busy setting up Zoho Subscriptions. This is for selling an online service inside EU in Business To Business. For this are specific regulations and invoicing in place. One of them is that the invoice needs to state the VAT number of the client. I saw that you can add custom fields to a new customer (I assume this is also possible with the API) but how can I add this field to my Zoho subscription invoice template?
Drupal integration for Zoho Subscriptions
Drupal is #3 CMS and has a tremendous out the box permissions system in roles but no native MODULE or for handling membership sites. There is a strong market of developers and site owners who would pay for such service. Sponsoring a ZOHO Subscription module for drupal community would net you a lot of new customers
Stripe payments stopped working
Anyone else have this problem? Support told me to re-setup my integration. Worked for over a year, suddenly stops working, and my only option is to re-set it up. smh. Anyone experienced this?
Announcement: Zero transaction fee on Indian debit cards.
Hello everyone, Good news for Indian customers! In a move to encourage businesses to go cashless, the Indian Government on Wednesday has ordered banks to completely waive the merchant transaction fee on debit card payments until December 31. This is a welcome move in line with the recent demonetization of currency notes, and would make it easy for merchants to urge their customers to transact online. The transaction fee on online debit card payments which earlier used to cost a merchant around
Help with Subscription API
Hi, I've been reading through the API documentation and have created a subscription code that works as expected when running from a terminal. I am having issues figuring out how to incorporate this code into WordPress. I imagine that I need to create a form page that collects the required data and then when I submit, it would use the form data to submit through the curl. Does anyone have any examples as to how they've incorporated the Subscription API into Wordpress? Thanks so much.
Not getting emails
Hi, I have 4 domains in Zoho and I don't get any emails for all of them. I just test @laundrybubble.com it's not working. Please check on this ASAP. Kalum
Integration with Zoho desk
Hi, We have Zoho subscriptions and we are keen on looking at possible solutions that leverage Zoho customer data. 1. Ability to run nurturing campaigns for our subscribers. 2. Ability to respond to customer enquiries 3. Ability to integrate some of our code and make it available in customer portal. Looking forward to favorable response from the Zoho team. Regards, Saroopa.
curl error
Mi cURL code is like: -d '{ "customer_id": "447757000000xxxxxx", } ], "plan": { "plan_code": "aquames" }, "addons": [ { "addon_code": "SoloFlic", } ], But I get the following response: {"code":4,"message":"Invalid value passed for plan"} The plan_code is right. I checked it 10 times. What I may be doing wrong?
Experience with DotNet Nuke Authentication
Hi, Currently evaluating product & need to work out if it is possible for users of our DotnetNuke site can authenticate to Zoho Subscriptions without having to sign on again & also using their DotNetNuke site credentials? Thanks in advance Todd
The selected action is not allowed with Razorpay recurring billing.
I am trying to create a new subscription, it can be seen on Zoho but response says : The selected action is not allowed with Razorpay recurring billing. This was working a day ago. Now it is a 400 bad request. { "customer": { "company_name": "new comp", "display_name": "nam_6757", "first_name": "nam_6757", "email": "uyuyudd40985fd@gmail.com" }, "plan": { "plan_code": "B01" } } Can anyone help me with this?
ZOHO e-mail hosting
I want to ask that if i subscribe to zoho standard e-mail per user hosting, do i still get additional free 15 user emails?
Problem with embedded check out page in WP website
Hi, I am getting a following error message when I try to embed a check out page in my website www.techfables.com. I am a certified creator developer and I faced this problem when I am developing requirements for my customer. I am the administrator for the ZOHO Subscription account. Please help ASAP. A screen shot is attached. Thanks, Milind
Setting up a no credit card required trial plan
How can I set up a 30 day no credit card required trial plan, that will prompt the user to enter payment details prior to the end of the trial?
What's New in Zoho Subscriptions - November 2016
The winter is here and even though the sword in Jon Snow’s scabbard may freeze but our updates don't. We’ve added some fantastic features in your recurring billing tool so you get to spend more time on things other than your billing. Checkout the latest features we’ve been holding up our sleeve for you! 1. JUST IN - REPORTS - SALES BY PLAN No more dusting off old records or surfing through emails to find out the sales you’ve made, as Sales Report is here to save your day. With just a few clicks,
What's new in Zoho Subscriptions - October 2016
Carve those pumpkins and dust off those costumes, for October is upon us. Here is the list of the new features that we've been cooking up for you this season. 1. JUST IN - INVITE CLIENTS TO YOUR PORTAL If you're looking for an easier, faster and smarter way to communicate with your customers, then Client Portal is the answer. With Zoho Subscriptions, you can invite your clients to the portal and allow them to view their subscriptions, invoices, make online payments and also update card information.
Coupons, API, & Invoices
Hi, In the API when running GET /invoices/{invoice_id} would it be possible to have it return the coupon name, as well as possibly some more coupon information as well? Right now it only returns `coupon_code` and `discount_amount`, which is good.... but currrently there is no way to nicely tell the name of the coupon, which is annoying assuming that the coupon codes do not have easily-readable names themselves. The only want to do this right now is to make a separate API call to retrieve the details
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