ACH for new users
Is it possible to allow new users signing up through a hosted page choose ACH as a payment method? Thanks!
Setting Billing Date
Hi! I would like new subscribers to pay a $100, one time start up fee, then start paying their payments on the same day of the following month. For example, if they sign up on January 3rd, they'll start by paying $100. Then, on February 15th, they'll be charged their first payment, March 15th, their second payments, April 15th, their third payment, etc. Is this possible? Thanks!
Add custom field to hosted pages?
Hi! I'd like to collect more information from subscribers when they sign up for a subscription through hosted pages (for example, what school they went to, their t-shirt size, etc.). Is this possible? If so, how do I do this? I see how to create custom fields attached to customers, but those custom fields don't show up on the hosted pages. Let me know–thanks!
"Click Through" legal agreement possible?
Hi! On hosted pages I'd love to have more than just a link to to the terms of services, I'd love to have a proper "click through" agreement embedded on the page. Something like this (https://termsfeed.com/blog/wp-content/uploads/2015/03/apple-yosemite-eula-accept-2.jpg), but it doesn't have to have pop ups or anything–just the entire terms embedded on the page with the confirmation check box underneath it. Is this possible with Zoho Subscriptions hosted pages? Let me know–thanks!
Can I change the "Subscribe" button text on hosted pages?
Hi! I want to change the text on the submit button on hosted pages. Instead of "Subscribe" I'd like to use something more general like "Submit". Is this possible? Let me know–thanks!
Host Pages how to add a reference
When a user signs up on my site, I create a reference locally to the product they are subscribing to I need to pass that reference to the hosted page so I can track it when the web hook is fired. How do I do this?
PayPal recurring payments api example.
I pull prices for my products in real time from my supplier. For this reason I can't setup pre defined subscription products. Are there any examples of creating subscriptions for use with PayPal through the ZoHo Api?
Error occurred while processing transaction at the gateway
I added my PayPal Payflow payment gateway to my subscriptions account. However when a customer goes to make the payment they get an error 'We are unable to process the payment at the moment as "Error occurred while processing transaction at the gateway"' What is the solution to fix this? Thank you
Please Delete My Domain
I created a Zoho account and ended up going to another account. I associated the Domain and now no longer appears in my account associated with GMAIL. I do not know what happened, but I can not add more the same domain in my ZOHO account (Gmail). My Domain is: llispilates.com.br Necessary to remove this domain of ZOHO so I can assign it to my account again because this giving error that the domain already exists, but can not access the panel.
zoho subscription - zoho invoice
Hi, how does Zoho Subsctiption integrate with Zoho invoice? do they integrate at all? thanks
Recurring Billing For Indian Business
Hi there, I represent a wedding services portal in India called www.weddingokay.com. We have a number of vendors who pay us on a monthly recurring basis. We would like to collect the payments via credit cards going forward. Can this be done using your service? Please note the following: 1. Our business is based in India and all our vendors too. 2. We need to be able to charge on a monthly basis without our vendors having to verify/authenticate the payment every month. Can this be done? Please advice.
Memberhsip Site with Zoho
Hi, We sell our product via a membership site. In the member area, we basically will have a simple customer portal where the customer/ member can edit their information from Zoho subscriptions (ie. Credit Card details, names, ect.). We are still struggeling on how to set this up as we dont want the member to leave the domina and have a seamless integration. Options: a) Have a complete membership portal on a seperate domain, which gets pulled into the website via an iframe. b) The html pages get setup
Zoho subscriptions and forms
We aim to have a web form that subscribers complete. This then populates Zoho CRM. The subscriber is allocated their own unique reference number. Is there a way for Zoho Subcriptions to automatically create the invoice and send it out monthly?
Possible not to use Zoho's forms?
Is it possible not to use Zoho's form but use my own when using Zoho Subscription?
UPGRADATION DOUBT..???
HI, I am using ZOHO STANDARD edition with 8 users... Now I need to upgrade it to Enterprise edition. But I have a doubt....?? Enterprise charge is 2400/month in India... After upgradation, If I add Users to latest edition, which amount will be deducted... ( 2400 for each user or other amount for each user )
zoho enterprise edition doubt???
HI, I am using ZOHO STANDARD edition with 8 users... Now I need to upgrade it to Enterprise edition. But I have a doubt....?? Enterprise charge is 2400/month in India... After upgradation, If I add Users to latest edition, which amount will be deducted... ( 2400 for each user or other amount for each user )
Connect to desktop application?
Is it possible to connect to our MS Access based desktop software product? We would want to validate that the subscription was still active. Thanks in advance for your response.
Enhancements - Custom Plan Descriptions in Subscriptions
Hello Everyone, At Zoho, we aim to simplify your subscription business with new customizable features. Zoho Subscriptions now allows Custom Plan Descriptions for Subscriptions. Experience more flexibility with Custom Plan Descriptions. Now, customize dates relative to the Billing Start/End dates using the placeholders. The Plan Description gets captured in the Invoices generated for the subscriptions. Here's how to do it. The subscription billing start date and end date can be recorded
Zoho Subscription Checkout page Displays Initial and Recurring Payment
Hi I would like to ask if there is a way to display the initial total as well as the recurring total in zoho subscription checkout page? For example, the customer subscribe for Monthly Plan that cost $25/mo with an addons of example1 = $200(One time Payment) and example2 = $2(per month). The checkout page should print out. Initial Payment: Monthly Plan = $25 Addon Example 1 = $200 Addon Example 2 = $2 Total = $227 Recurring Payment Monthly Plan = $25 (Per Month) Addon Example 2 = $2 (Per Month)
Invoice notes in settings not appearing in invoices
In Settings-Preferences-Invoice there are the 'notes' and 'terms and conditions' fields. I have added text in the notes field, but what is there does not show up in a new invoice. One said 'Thank you for your business', which was the original text, and another had an older sentence that I put in. Does this setting not show in all future invoices? If existing customers have their own notes and terms to show on invoices, where are they? Thanks
Invalid Ember when trying to create a customer or start a subscription?
Hi, On Zoho subscriptions i cannot create a new customer or sign people up to subscriptions due to getting an error message saying "invalid ember" followed by loads of numbers. Last week this problem wasn't there and i haven't changed anything which could cause such an issue. It doesn't give any indication what the issue is. Can anybody help? Thankyou.
how do i withdraw money?
So i receive some money weekly, and i do not rly know how do i withdraw them.I have to mention all this is going on on the subscriptions section , i dont know what others do , none of them . Any reply is apreciated !
Downgrading Question
Hi Zoholics, I want to know if downgrading my Zoho mail subscription to standard will affect my Zoho site. I bought a domain thru Zoho. Reason why I'm downgrading, by the way, is I'm okay with the free mail GB at the moment. Thanks in advance for answering my question.
Give Zoho Creator licence to another user
Hi, We have created an App in Zoho creator but have only 1 Zoho Creator licence(subscription) so only 1 user can access this App and its settings. Can I give my licence to another user so that he can access this app and I can't? I was checking Manage Subscriptions pages but it looks like you can only add/remove subscriptions there not sure how they are linked with actual users? Thanks!
Shipping details (Zoho Subscriptions)
How to disable to the shipping details in offline payment page?
Remove option of "Express Checkout" and show only "Credit Card" option
I do not want to show "Express Checkout" by Paypal, because paypal payments in my country is known to be not-so-professional, therefore I would like to show only "Credit Card" Option on my payments for ZOHO Subscription. How can I remove the "Express Checkout" Option when using the Paypal Payments Pro (express checkout) ?
Adding Charge to Reoccur in Subscription Plan
We have set subscription plans for our product, however, we can adds on more ingredients to the product (is a vitamin) and this would add on a fixed price regularly. Can my developer put in the charge onto the subscription plan and make this charge stick regularly? There maybe upto 5-10 charges, and the combinations can differ. 3 other Questions: 1. Can we assign more than 1 plan per person? 2. Can we make a custom price based on the ingredients or products purchased together? 3. Can we charge add-on's
Zoho Subscriptions For Website Access?
Hello all... Is Zoho Subscriptions a viable option for a large website to offer users an ad-free version of the site? I can't seem to find anything definitive on that particular subscription model. And if it is, does it allow for gift subscriptions, where one user can gift an ad-free subscription to another? Thanks, Bill
Announcing the Canadian Edition of Zoho Subscriptions
If you're a merchant from Canada, you'll be glad to know that Zoho Subscriptions now has a Canadian Edition. There are three main things to look out for: 1) Canadian tax You can now add all relevant federal and provincial taxes and tax agencies in Zoho Subscriptions. Click here to check out the help document on how to set it all up. Also, through our integration with Zoho Books, you can generate your GST/HST report in a single click and get it ready for filing. 2) Canadian payment gateway support
Invalid Payment Gateway (in hosted page)
Hello there, We just created a LIVE organization configured with 2checkout as the payment gateway, but when we try create a subscription through the Hosted Page, it says: "Invalid Payment Gateway" How can i specify the payment gateway to use for the hosted page? Its not listed in API parameters. How does this work?
Zoho Subscription reminders
How do I setup a reminder letting customers know their credit card will be charged in x number of days?
Setting redirect_url on Create Subscription Hosted Page request
Hello I'm trying to create a hosted page for a subscription. Everything works fine unless I include a redirect_url. I've tried passing the URL as plain text and URL encoded and get different errors. Examples below. ======== Request 1: (redirect_url URL Encoded) ======== curl 'https://subscriptions.zoho.com/api/v1/hostedpages/newsubscription' -H 'X-com-zoho-subscriptions-organizationid: 11111111111' -H 'Authorization: Zoho-authtoken xxxxxxxxxxxxxxxxxxx' -d {"customer_id":"yyyyyyyyyyyyyyy","plan":{"plan_code":"ECT_VID_MEDB-MO","reference_id":"ECT_VID_MEDB-MO"},"redirect_url":"http%3A%2F%2Fwww.powermyanalytics.com%2F"}
Can Zoho Subscriptions support my multi-branch customer organisations?
I'm assessing Zoho Subscriptions because I'm selecting a new subscription management platform. Our business which has been in operation for a year and now wants to expand. Can you answer/advise below... Context: Our business is to manage monthly subscriptions to healthcare plans for the customers of Medical Practice Groups. (The Patient clicks on our link on the Practice's website, and we provide the sign-up screens and the payment gateway and the monthly invoicing.) From your documentation it appears
Zoho cards are not updating
I have created a customers profile, the customer have 10 cards saved but whenever i try to update a cards number i get error "[code] => 416 [message] => The maximum number of payment profiles for the customer profile has been reached" all though details get updated when i change only details other then card number, cvv, exp month and year.
"credits_applied" field in /invoices (API)
Is there a way to get the field called "credits_applied " in the GET /invoices (listing) API endpoint? That field is returned in the invoice details endpoint (GET /invoices/ID) but not in the listing.
Get invoice PDF via API
Hello guys, I just wanted to know if there's a way to get an invoice PDF URL via the API, so in my website i can list all the invoices basic details (/invoices&customer_id=XXXX) and a link to download the PDF (without regenerating them myself). Is this possible?
Subscription downgrades arent permitted through Hosted pages.
Im getting this error when trying to change subscription plans through a hosted page: Subscription downgrades arent permitted through Hosted pages. Is this a temporary issue?
Subscription Status
I'm looking details on the all values that can be returned by the subscription field "Status". So far I have various values of non_renewing, cancelled, live,....are there others that are returned when a payment or monthly payment fails and the like? If this is in the documentation and someone could point in the right direction that would be great as I cannot seem to find it.
payment gateways
Hi we currently use zoho books with the braintree gateway if we start using subscriptions will braintree still work?
Support Email going unanswered
I am trying to delete my Zoho account. I have downgraded to free Yet it is not letting me CLOSE ACCOUNT I have tried emailing support@zohoaccounts and payments yet no response Today i have been billed again for my subscription This is not good customer service Can someone please assist
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