Exchange gain / bank fees
Hi, Our base currency is ZAR and we have been paid from a customer that is setup in USD. The transaction is $100 but in our banking statement the payment comes in as R1255. There is a fee (I suppose from the banks) for the balance. The system converts the payment according to the customer as $97.36. I can't match the statement line because of this outstanding amount and in adjustments it want to record it as an income/deposit when it should be a loss. Even when I record the payment on the invoice
recurring payments
I'm looking to set up a system that will charge a person an amount to initiate their account lets say $500. And they will have items that decrease that amount and when they get to $50 the system charges them another $500 so their service continues uninterrupted. I don't want to manually have to bill someone as it will be 100% automated. Does Books or Subscriptions handle this? If so any links to educate me would be appreciated.
Why does invoicing not work equally with timesheet feature
Hello, It appears there is a bug in the books "invoicing" module. You can create an invoice inside of time sheet and it attaches to a project (it even adds the "project title" below the main title BUT you can not create or have already created a regular invoice and attach it to a project. Which means all of the invoices created prior to a project have no way to attach. Please advise. Ryan.
Subscription for Multiple Companies Under ONE Organisation
Hello, I am a Zoho Certified Consultant, I have a client who has 4 Different companies registered for different state Business. he files 4 different returns. current he is using tally which allows unlimited organisation. what will be subscription charge in this kind of scenario? can he run his 4 Companies with single subscription? Best Regards, Atul Jain
Report - Purchase Order
Hi, I have created a custom field in Purchase order. How do I include it in the Purchase Order Report.
Convert Sales Order to Invoice - Delivery address Changes
Why wont it keep the address selected in Delivery Address when I convert it to an Invoice. It goes back to the default delivery address. I have been trying this software for a few weeks and there are far to many bugs. I am going to have to go back to Sage.
Convert two sales orders for the same customer into a single invoice
Is it possible to do this?
How to record client payment made directly to vendor?
My company orders services from a vendor. My company also sells services to a client. Client was invoiced by my company, but instead of paying me the client paid directly to the vendor. Vendor reduced its invoice to my company to reflect the payment received directly from client. Vendor's reduced payment is synched up with bank records. Obviously there's no payment from client for the invoice. So I need to record payment against the invoice manually somehow. When I click Record Payment button I don't
API - How to get a list of defined custom fields
Hi, Is there a way to get a list of defined contact custom fields by API? To set custom field on contact I need to know its index and type, so I would expect presence of such endpoint, but I can't find any in documentation (https://www.zoho.eu/books/api/v3). Did I overlook it? Or maybe it's not documented? Thanks
WANTED extended trial period in Zoho Books
We setup the initial books a while back, but soon after we had done some initial configurations we no longer have access to Books. We have a professional subscription to the CRM package. So we were stalled in testing. 30 days doesn't cut it. I would like to suggest that you rethink how you want customers to engage in Books. Similarly to Zoho CRM, customers in Books should be able to enter, customize and live through the application on an unlimited trial or free basis before making the jump and committing
Approval Option
I would like to see an approval "Button" option that is connected to our estimates so that when a customer would like to approve an estimate all they would have to do is click approved or disapproved or please revise with "Data field". This approval should
Payments to Vendor with Credit Card -match transaction to Bill
I've been using Zoho a long time but this is my first trying to tie a Vendor Bill to a bank transaction via credit card. We are making payments with our Reward card and need to match to the bills, a now common practice with business owners. Currently, with the (expense) transaction we are not able to do this -not an option. How do we accommodate this new process? Thanks!
Service Industry Invoice process
Hi, We are providing services related to Travel to our customers, Below is the whole process- 1) Our Customer ask us for particular service which may relate to Airline Ticket, Taxi, Visa etc, 2) We check the price and buy the ticket directly from Airline and add margin and sell it to customer. 3) We have credit in airline and made payment in bulk in 15 days or so and record this whole amount in expense 4) As we have multiple airlines which we made payment but we record the expense in whole 1 lot
Reverse received purchase order
Hi Is there a way to reverse a received purchase order? Long story behind it.... Just need to reverse and start over. Thanks
Workflow Rule: trigger when a bill is paid, payment advice
we are trying to create a workflow rule event triggered when a Vendor payment has been issued against a bill (Payment Advice). The selection is not available--can we add this as a selection? Here is what I currently see: Thanks! -Gina
Problem in Mapping Fields
Hi, Rate filed in Zoho Book 's Item has mapped to Unit Rate filed in Zoho CRM's Product, I want to change it but it is impossible, because Unit Rate is disabled . How can do it?
No puedo recibir correos pero si puedo enviar alguien me quiere ayudar
Hola Tengo problemas para recibir correos en mi cuenta de zoho, pero si puedo enviar correos. Alguien que ayude, revise el MX y esta correcto SOLO PUEDO ENVIAR CORREOS PERO NO PUEDO RECIBIR.
Statement
Dear Sir, I actually I would like to ask how to see the suppliers or customer statement. When I tried to show customer statement but it show nothing on the report. Regards Sayed
Problem when updating database
Hi, In my database - contact list, I have 2 columns: First name and Last name. Some of my contacts have a blank in First name while their actually first name are inputting in Last name. Therefore, I try to copy all their Last name, move to First name, which is now Last name will be blank. * There is a problem: After leaving a blank in Last name and import list, Zoho still keep the old Last name field, which turn my contact into, ex: First name: John - Last name: John. How can Zoho knows I want to
e-mail templates Zoho Books and Inventory
Good morning, I am exploring the e-mail templates settings for books and inventory when I want to send an invoice or client statement. • It seems Inventory and Books do not share the created templates. Would it be something possible ? • The placeholders seem a bit limited compared to the amount of info that could be retrieved from an invoice : Is there more available ? I have a company asking me to ship to different places, I would like to sum up my e-mail template (Invoice Notification) with : •
Statement Reconciliation
Hi Everyone! Our scenario: We made an invoice for $100 to a US client. Our base currency is ZAR ($1 = R13). The client paid $100 from their side. The bank takes a portion for the transfer and we get $95 but in ZAR on our statement. The system then converts it back to $ once the client is selected in the categorization process. However, there is a portion short on the original invoice amount. We can't match this statement line to the invoice. How do we fix this? Regards, Geran
import of second .csv-file doesn't go
Hi, I imported a .csv-file with items into my trial version of Zoho Books. As I had made mistakes in the file, I removed the whole content and tried to upload a corrected version of the file. However this is refuted for reasons unknown... I would be grateful for some advice...
Can not Add users in Zoho Campaigns
We checked from our end and we noticed that there was a separate account under came to know that there are some contact saved on it. All the data will get deleted from the account, once we delete the separate account.. So I would request you to take a backup on the data and let us know so that we can remove the account from our end. Please Help. Thanks ! I didn't find the right solution from the internet. References: https://help.zoho.com/portal/en/community/topic/can-not-add-users-in-zoho-campaigns-19-3-2016#2266000007892994
Can a hard bounce be restored?
I have a board member who had email problems for several weeks. So Zoho ended up designating her email address as a hard bounce. Her email is now working properly. Is there any way to restore an email to remove the hard bounce label? This is her company email and I would prefer to be able to use it again. Thanks ahead of time for your tips. Please Help. Thanks ! I didn't find the right solution from the internet. References: https://help.zoho.com/portal/en/community/topic/can-a-hard-bounce-be-restored
credit card details autosave
i want to not save my credit card details because the renew every month cut the money direct i want to make manually every time not autumatic
Opening balances completely wrong
Hi - I've been using books for about a year now, having originally used invoice for a number of years. Over the last year I've noticed that my cash flow figures are constantly completely wrong and seem to have worked out it's because the opening balances
ZOHO Books Pro
Are there any ZOHO Books Pro's? I am relatively new to ZOHO and I setup my system, thought it was working, but apparently it is not. Support has too many language barriers. I need to know if there is someone I can hire for a few bucks that can fix me, start over, or tele the truth and back to QB I go.
Invoice in Zoho Books via zapier
I am trying to setup integration from Weemss to Zoho Books through zapier to create and send an invoice. The parameters does include Invoice status =Paid, which is correct. However, the invoice remains in Draft, I would like to have it sent by email, with the status of being paid. Also I did not find a way to add VAT Thanks for your help Jan
Language settings, payment terms
Hi, Just some general feedback and suggestions: I'd like to see British English in Zoho products. The option is unavailable in the Australian edition of ZB. In CRM the language can be changed, but in the settings screen still shows 'Customization' - the language setting should be in accounts/profile and reflect across Books, CRM etc. On another note the payment terms need x days after end of month as an option. Apparently these payment terms are only common in Australia and UK/Parts of Europe.
Delete Accounts
I figured out how to delete accounts. Delete all Rules. Make all Categorized transactions Uncategorized. Unmatch all Matching transactions. Delete all Manually Added transactions. Make sure account is $0.00 in Zoho Books and $0.00 at the bank. Then go
using zoho books for education or training courses
hi - has anyone used zoho books to help manage expenses regarding training courses and expenses with running it? Ideally, i'd like a P&L on each course but not sure how to set up templates that we can use for each course we run. Any advice greatly appreciated.
Migrating data to ZOHO Books from Clearbooks
I am looking for someone to do a job of migrating all data from one online software package to ZOHO Books and then ensure that that integration between Zoho Books and Zoho CRM is working as efficiently as possible. Please contact me if you are capable of doing this with a cost for the job. Thanks
how to use project feature for manufacturing unit?
i am in fabrication / furniture manufacturing field. now i want to use project feature for financial watch. but can't find it useful as of now. can someone throw light on usage of project for non service ( manufacturing ) unit? currently, i tried this :- 1. made a project by name of PO. 2. adding expenses regarding that work in the same project. 3. now, when i generate the bill (invoice), it shows "1 unbilled project" under Items table. but when i add that project, it shows PO name as Item name,
API Books
Please. I need via API , to create a "credit note " only when the invoice reference or invoice number , how in the web (invoice ---more oprions---create a credit note , (file attached)) I want not to create the credit note line to line ( copy and paste) from API Books. Is it possible? In the invoice API documentation not show how it.
Localization Issues
Hi, We are getting very close to the point now where we are ready to go live with Zoho Books as our invoicing system (OrganizationID: 643856304). We have however had a few issues related to localization - we have customers who use different languages. We went with a different set of templates for each language but there were some issues that this approach could not address. I will explain them here and would appreciate details of any existing workarounds or an expected date that they will become
Need Help... Regarding accounts receivables opening balance adjustment and previous payments.
Hey! I am the new user of Zoho books. recently i transfer my accounts on zoho. I have recorded all my accounts receivables. However there is no option of opening balances directly at adding new customers. However I have recorded them by manual entries.
Custom invoice templates
Invoice status variable to use ? Is it rude to have it stamped "OVERDUE" ? :-)
my ZSC key isn't good, i can't change it, saying i'm not zoho expense admin *we don't use expense!!!
So how can i change it back to a good one? i tried with the super admin account and it says the same message : the integration can't be configured, the user isn't administrator in "my company" or in those services " zoho expense". Can you help me please?
Vendor credits & bills anomaly
Credits - Had 2 to enter, first completed OK with exact same entries, then the following ?...... Also happening in bills entry now, can't enter anything :-( .... All OK now - 12/05/17 @ 16:00
Vendor as customer
In zoho books, if a Vendor is also a Customer, can I create an invoice to bill him? The invoice balance will be booked as a credit against the vendor balance to be written off.
Next Page