Schedule Day, Date and Time
Hi there, I am running an automation campaign with multiple drips. I would like to send an email on a particular date at a specific time. Example: Send drip should be sent automatically on 29th-May Thursday at 10:30 AM PST. - How to achieve it?
Send a campaign to one recipient.
Very often I speak to a customer and they say they didn't see my email (maybe it went in Junk, maybe they deleted it). Anyway, I just want to go into the Campaign and send it to one person. You already have a feature very close to this - when sending a Test. While developing a campaign, I can send tests to anyone. Why can't we have this AFTER the campaign has been sent? I know, there's a caveat, and that's in the use of merge tags. Most of the time I only use FNAME, but maybe you could check if
Birthday minus 3 weeks trigger
I'm trying to set up an automated email that will be sent to a recipient 3 weeks before their birthday (which they've added when signing up). I've added a Date Field Trigger, but I don't see how I can force it be 3 weeks prior - any suggestions?
Form templates vanishing
I'm just getting started with campaigns and my form templates keep on disappearing from my library. I first set up a form, and copied the code over to my website, then the next day it was gone. Assuming I'd made a mistake, I created a new one, and copied
Emails not sending in Zoho Campaigns and Marketing Automation
I was setting up a new email to send to our clients in Zoho Campaigns, and I sent a test message to check the formatting, but I never received the test email. I tried several emails in our account but none of them came into my inbox. I created and sent
Mail not being received from Zoho Campaign
Hi I sent a campaign out yesterday to our club membership, of which only 50% have been opened. Previously I felt this could be an issue of engagement, however it turns out many people are not receiving the emails. I can attest to it, as even I didn't receive the email from my own campaign (my personal address being a Yahoo account which never previously had issues receiving campaigns). We have asked people to check their spam etc, but it seems it cannot be explained this way. The campaign indicates
Responsive Problem
Hello I'm having a problem with the responsiveness of my campaign. I created my HTML file on my side. With a mobile version and a desktop version. The responsive is done via tags in the head. By importing my campaign in Zoho, the responsive doesn't
Tip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
Zoho Campaign Test Email Looks distorted
Hoping someone can help. I have created an email from a template in campaigns with images and text. It looks just the way i want it to in the campaign creator. So far so good. The issue arises when i send out a test email. The formatting is distorted. Text which was in a column below an image is now next to the image, and the 2 columns of images now appear as one long column. Can anyone advise on whats happening and how i can resolve this? Interestingly this happens when the test email is sent
video is sent as attachment
Hello. I have been trying to link a Youtube video to my campaign. I sellect a word, add a lik to the video, preview & test the email. The things is that the video is sent as an attachment. I have already tried the merge video tag as well, but the same thing happens. I dont want people to receive the video as asn attachement. What can I do?
Creating a contacts list in Campaigns based on Account segmentation
Hi, My client has accounts in CRM in various sectors. Within each account, there is a field stating which sector an account belongs to. We would like to create contact lists from accounts, based on the value of each sector to create relevant campaigns
Marketer's Space: Bookmarks by Zoho Campaigns
Hello Marketers, In this week's Marketer's Space, we'll look at a simple yet powerful feature that makes a big difference in your workflow: Bookmarks. Bookmarks is a built-in feature in Zoho Campaigns that enables you to create a personalized library
How can I change the account for the sync between campaigns and CRM?
The account that is currently the active sync between campaigns and CRM is someone who is leaving. We need to change the account to another user, but we don't want to affect the sync in any way. How can I do this? Thanks!
Zoho Campaigns won't let me send test email to a new recipient
Hi all, I am trying to send a test email of a campaign to a new recipient to see if they will recieve it properly in their email provider/domain. But Zoho says I have too many test email addresses and to choose from the existing list. There are a lot
Coupon Campaign: Issued Coupon Report
When creating a coupon campaign, how do I export a list of issued coupons? I understand how to validate the coupons; however accepting the redemption codes is handled by a different system. If I'm unable to pull out a list of issued coupons, how can I instead populate coupons into ZOHO Campaign to issue (similar to a Mail Merge)?
Zoho Campaigns app is not working
I am a Zoho One user and I am trying to access to Campaigns from the dashboard but is giving me error
Using the Photo editor In Campaigns
Hi. When creating an email campaign I am use the photo editor by clicking the "wand" in the upper left hand corner to add a button. When I come out of the editor the photo quality is very poor. very fuzzy. screenshot shows original and edited photos in
Ecommerce integration with prestashop
Development of campaigns integration with prestahop. When???
How can I send plain text only emails.
Certain contacts have specified that they would prefer to receive my newsletter in plain text. Is there a way to send plain text only emails? I can see two options: 1. Send plain text & html - I don't want to do this as they will receive 2 messages, one which they can't read which does is likely to get marked as spam. 2. Send html only - Don't want to do this. As there is a html only option is there not also a plain text only option?
Recent changes in the reliability of campaign results
Hello Zoho Community, This post isn't to bring up a specific issue with Zoho Campaigns specifically, but rather to discuss an issue we've been seeing more often in regards to email campaigning in general. The issue is something we've seen not only with
Tag assign in a workflow not working?
Hello, I set up a workflow to achieve certain objectives, and the workflow idea is as follows: - To check all existing contacts in my lists (trigger). - Check all contacts from this list (who received an email campaign earlier), and define the criteria
Is it possible for contacts to "Re-enter" a workflow in Zoho Campaign?
We are currently working on a way to automatically add users to from one list to other lists based on specific criteria, but can't seem to find a native way of doing this so we are trying to use Workflows to do this. So, for example, if a user's status is set to "Active," then they should be added to the list "Active Users." If the same user's status is then set to "Paused," they should be added to the list "Paused Users" and removed from the list "Active Users." This works fine for the first go
zoho contacts won't enter automation
I have an automation set up. The contacts are put into a segment, but they won't enter the automation. Here is the photo of the segment with contacts automatically added s The automation starts with a trigger to add new contacts that are in the Keyona
importing contact: can i "map field" into topics?
hello, I'm moving from Mailchimp to Zoho Campaigns, and while testing the import function, I ran into an issue. In Mailchimp, my subscribers are divided into groups - the equivalent of "topis" in zoho campaigns. I have this information in the import file
Zoho campaigns "merged tags" - what's the difference between "update profile" and "contact preferences"?
which one of them lead the user to the screen where they can change name/phone number, and which one to the page where they can choose topics?
Email Template - Custom HTML import is replacing the fonts url leading to CORS error
Hi, I am trying to create an email campaign with html import option. The html has reference to a font file in S3 (For example: https://campaign.s3.eu-west-2.amazonaws.com/Cabin-Medium.eot). In preview, I see that the font url is replaced with another
email address issue
Hi! I am start using zoho to start my company's email marketing campaign, but I can not send the email because is showing that Your email address is already configured as a sender address in another account. But I created a new business email address
Can't Sync Zoho Campaigns with Zoho CRM
Steps I'm taking: 1) In campaigns I'm clicking "Contacts > Sync Services". Zoho CRM is the first choice and it says "Accounts not associated". When I hover over the image a button appears saying "Associate New Account". I click this. 2) A new window
DKIM for Campaigns from Google workspace email
Setting up our first campaign with Campaigns and want to validate with DKIM. We are not sending from our web domain, but from our google workspace email accounts. On Dreamhost, who host our website, they provide a DKIM text string named google._domainkey.
What is the support telephone number from Spain?
I´m trying to reach support by mail for an emergency with our Zoho Campaigns Agency Edition but it would be way easier and faster to reach somebody by telephone. Response time is usually good but not enough when you have some kind of urgency. Regards
Creating segments for the accounts and contact module in Zoho Campaigns
Hi Zoho Community, I am not sure if anyone else is having this issue, but I was able to create a segment in Zoho Campaigns to pull data from my Zoho CRM lead module based "on entering a segment" workflow trigger and following criteria: • Lead Status •
BCC on Mass Emails?
Is it possible to BCC leads on Mass emails? If so, how?
Import Content From Previous Campaigns
It would be extremely useful to be able to import specific content blocks from previously sent campaigns. I really appreciate the ability to START a new campaign using the content of a previous campaign, but sometimes there is a piece of content from
Integrate form in zoho campaign
As a developer, I am currently facing challenges while integrating the Zoho campaign form into my React app. There are two methods for integrating external HTML: using JSX and dangerouslySetInnerHTML. However, despite trying both approaches, I have not
Duplicated email address found while adding your sender address.
I am trying to add michael@rmm-i.com to our sender list and I am getting that this is a duplicate email address. Please Help!
Wrong SPF record for zoho.com and zcsend.net domains
Hi, I'm an email server administrator. Checking logs on my email server (a script automatically update, parsing spf records of well know senders, a whitelist to avoid "false positive") I noticed that there is a wrong entry in the spf record of zoho.com
Zoho Campaigns syncs guest checkout data for WooCommerce stores
We're happy to announce that Zoho Campaigns now syncs guests' checkout data from your WooCommerce store. What does this mean for you? It means Zoho Campaigns will now reflect all purchases made on your WooCommerce store, including those from guest customers.
Campaigns segment based on checkbox in CRM
Hello everyone, Does anybody know if it is possible to make a segment (Campaigns) based on a checkbox in CRM? I can't see the checkbox in the criteria list. I have a module in CRM for businesses with room for internships and we use the checkbox in the
Signup Form Spam Email Subscription Attack
Hello, Recently, hundreds of spam e-mail addresses have been subscribed in the signup form on our website several times a week. These are collectively unused email addresses from different countries. Is there any way to prevent these spam email subscription
Social Media posting from Zoho Email Campaign not working correctly
Hi there, need help with posting a campaign to social media: Company Facebook Page and Company LinkedIn Page. I just made an attempt to post to our company Facebook page and this is the post that was generated by Zoho Campaigns. I had selected an image
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