Increase Custom Fields Title characters limit
Hello There is any way to increase fields title limit of characters? I need a Custom Field with the Title: Empresa Associada (Conta Principal) (Conta) But for some limitation the Field limit to "Empresa Associada (Conta Princ"
Button Duplication when emails forwarded or replied
When I create a new email template in campaigns and send it out it looks fine to all the users, however if that email is then on forwarded or replied to then all buttons within the email duplicate. See below The one on the left is the original one.
My email campaign sent to quarantine (infomail) not inbox
Hi, I have authenticated the domain email (SPF and DKIM) for Zoho campaign. But when I send a campaign email, the email doesn't go directly to the inbox but it goes to quarantine (infomail). Since it is very important for campaign emails to go to the
URGENT: Numerous problems with Zoho Campaigns
To whom it may concern, I have been experiencing numerous problems with Zoho campaigns over the past few days. These problems are cause serious implications for our marketing and tracking and are urgent that we get solutions to fix them. I have listed
Does Bounce Contacts count towards my contacts limit?
If you have a 25,000 contacts limit and 20,000 contacts in your marketing list with 5,000 contacts in the bounce list (which were moved automatically by the Zoho system), your current contact count is 5,000 out of 25,000. I want to know whether this count
Zoho Campaigns - Contacts Fields
Hello I need help to add contacts custom fields. For example: I want to change the field name from Complete Name to First Name for example. How can I manage Contacts Fields? Thank you in advance
Can I associate certain topics with ONLY one list?
Let's say I have two lists A & B. I'd like to have Topics 1, 2, & 3 associated with List A, and Topics 4, 5 & 6 associated with List B. When someone from List A decides to change their preferences, I want the topic selection page to ONLY show Topics 1,
Re-Sync CRM with Campaigns
I setup Leads and contacts sync in Campaigns with Zoho CRM. I deleted contact in Campaigns in error. How do I re-sync? I know we cannot delete a sync. But I need to get the contacts and lead back. Chandresh Shah
Zoho Campaigns and Zoho CRM automation for Opens and Clicks
I have set up both Zoho CRM and Zoho Campaigns and integrated the two. I am trying to create an automation workflow in Zoho Campaigns - when my leads open and/or clicks on an email, the Lead status / Tasks can be automatically updated in Zoho CRM. What
Image not showing in email
Designed a new mailer in Campaigns and added 2 images and both load and display OK in HTML Preview. When I send a test email the first image shows up (after choosing to download images) but the second image link disappears and the image doesn't show. The second image is a jpeg and about 900 KB Please advise
Current Mail Limits
There are so many posts on this topic. However as of 24/5/2016 the ZoHo service comparison shows a 1000 send emails a day limit (free plan). Yesterday I sent approx 400 using smtp from my Java programme. Only ever 1 recipient per email. However I started
Tell me if I'm adding the social links wrong
I am using the social media links at the bottom of my newsletters. However, I am having to add my business's links every single time. Is there a way that I can save my links and have it fill this in automatically. It seems like there should be considering
Campain test e-mail not sending
This is my first attempt at using Campaigns... Every time I try to send a test e-mail, it tells me "Failed to send test email. Please try again later" I've waited until later and I'm still getting the same message - is anyone else having the same problem,
Mobile View - Not Friendly
Hello Everyone! As you can see here, i want to know what to do with my email template. On my mobile view, you can see that my name is in 2 lines, and the numbering is not supposed to be on the top. Is there anyway I could do for the mobile view to like
Information Details at the bottom
Hello everyone! I want to know how do I remove the information details below? I did not include it on my email template, but we i preview, It does appear at the bottom. Can anyone help?
Important update about Zoho Campaigns' own SMS gateway
Hello all! We want to inform you that we have encountered some technical issues with our in-house SMS gateway (US and Canada regions) due to which the SMS campaigns sent using our gateway are not functional. We are working diligently to resolve the matter
Zoho CRM Sync - Only sync selected records
When you go into Campaigns to initiate the sync with CRM, you get told that "All Records will be synced with Zoho Campaigns". What if I don't want all records to be synced, but only the ones that have subscribed to our Newsletter? CRM, as I expect is
How To Identify Contacts Based on Field Value And Specific Campaign Inaction
I have been sending emails with a link to download a resource for the past 5 months, and I just began assigning a custom field to contacts who clicked one of those links in past campaigns. For my most recent campaign, I wanted to identify all contacts
Zoho Campaing with Recruit Sync frequency
Hi, I have a contact list in Zoho Campaigns being synced with Zoho Recruit using the sync service. However, i noticed that the sync doesn't happen automatically, even if there are new candidates in Zoho Recruit. Only if I pause and unpause the sync, it
Mass Tagging Of Subscribers Who Clicked A Link - AFTER Campaign Is Sent
I love the feature that lets you add a tag to a contact automatically when they click a link in a campaign, but it would be super useful to be able to do this en-masse for previous campaigns sent before automated tagging was setup. I just started tagging
Sending non marketing e-mails to non marketing contacts
We occasionally have to send communications to non-marketing contacts (service messages). For example we would send all our members an e-mail to tell them when the annual general meeting is coming or when their annual fee becomes due. I understand we
Zoho Duplicate Campaign Folder and Contents
Good day Is it possible to duplicate an email campaign folders complete with its emails. These are meant to be repeated with slight adjustments. and event//times based changes based on each set(organized in folders) Then, can we use "smart content/ or
I am so tired of hitting this arrow.
When I'm in the middle of editing an element in the campaign's editor, and I'm ready to close the editing pane, I am constantly clicking the arrow at the top of the editing window which takes me back to the campaign overview screen. The button to "save"
Images not showing in outlook
Hello, im the campaign "Vstup VGK" the images are not showing up in outlook (I tried it on different computers), although other images in other e-mails doesn't seem to have that problem. I don't have this problem on my own mac... What can I do? Best regards Erik
Progressive Profiling
Do you have Progressive Profiling on forms or are you planning on develop progressive profiling? We want to pre-fill forms with the information we already have, i.e. first name, last name, company, email... and when the prospect returns, ask for more
Best way to insert an Excel chart graphic?
Trying to insert a chart from Excel into an HTML email for a campaign. Finding that saving the chart as a GIF or PNG, and then using Insert Image does not produce satisfactory results. Even tried resizing the image in Photoshop first. I notice Excel allows me to save the chart as a web page. Can I use this to insert a graphic that I can resize in an email? What do you recommend to get crisp graphics in my email?
Digital content
Hello there , how can we add gif sort of content like professional websites ?
I want to add our CEO email id in CC
Can we add our CEO mail id to cc in mail campaign?
Exporting Campaign Report Information
Hi, Is it possible to export in csv format Campaign Report information such as: Recipient, Opened, Unopened, Clicked, Unsubscribed, Marked As Spam, Forwards Thanks, Guy
View in browser link is blocked by Microsoft Defender for Office 365
Hi, The view in browser links are blocked when opening mailing through Outlook or any other Microsoft products because Microsoft views it as a risk. I can of course whitelist this link for our organization but not for everyone in my list using Office,
Prevent stripping of custom CSS when creating an email template?
Anyone have a workaround for this? Zoho really needs to hire new designers - templates are terrible. A custom template has been created, but every time we try to use it, it strips out all the CSS from the head. IE, we'll define the styles right in the <head> (simple example below) and everything gets stripped (initially, it saves fine, but when you browse away and come back to the template, all the custom css is removed). <style type="text/css"> .footerContent a{display:block !important;} </style>
About Send Follow Up and Scheduling Email to Recipient
Hi Zoho Team, I want to ask regarding how the follow up & scheduling system works in Zoho Campaign. These days, I send emails through campaign in 2 wave. 1st wave is sent in Tuesday for all of my contacts and 2nd wave is sent in Thursday for those who
The number of Campaign emails sent is different.
When sending an e-mail newsletter using Campaign, I used a segment to send the newsletter, but the number of recipients registered in the segment and the number sent in Campaign are different. Segment: 8337 items Campaign: 8278 items (arrived: 8270 +
Zoho Campaigns now supports 10DLC!
Hello all, We are delighted to inform you that Zoho Campaigns now supports 10DLC. As you might be aware, Zoho Campaigns already enables businesses in the US to run SMS campaigns via long code. However, we now support 10DLC (more on 10DLC below). We recommend
listsubscribe API Issue
I'm having trouble successfully POSTing to the listsubscribe endpoint. The error I get back is: {"code":"2001","message":"Please enter correct XML(or)JSON format","version":"1","uri":"/api/xml/listsubscribe","status":"error"} Here are some of the different string I have tried posting for the contactinfo field: {"firstname":"William","lastname":"Last","contact_email":"myemail@gmail.com"} {"First Name":"William","Last Name":"Last","Contact Email":"myemail@gmail.com"} The main potential issues I see
Marketer's space: Personalize your email subject line
Hello Marketers, Today, let's discuss personalizing your email subject lines. An email marketer's top priority is to grab their recipients' attention. A well-crafted email subject line is always a sure-fire way to make it stand out in your recipients'
Drip Campaign Email Reply All for Subsequent Reminder Emails - Zoho Campaigns
We have successfully set up an email campaign using Zoho Campaigns that has timed conditions to send additional messages if there is no response from the previous messages in the thread. What I'd like to accomplish is have the 2nd and 3rd "reminder" messages be "reply-all" emails to the previous messages in the thread following this logic: Send 1st Email If Response, end workflow. If No Response to 1st Email within "x" time, then "Reply All" to 1st Email with content for 2nd Email If Response to
Email Automation
Hi I just created an Automation Flow for the first time and saw that you have to create the emails (messages) in the flow itself. Is it possible to attach existing drafts from Zoho Campaigns as the email in the automation flow? I wasn't aware I had to
Zoho Campaigns Sync - market to only a portion of my contacts, not all of them, having issues setting up marketing/non-marketing contacts sync
I have just under 55,000 contacts in the Zoho CRM. Most of them are being managed by the sales team. I have a subset of about 10,000 to whom I want to be actively sending marketing emails using Zoho Campaigns. I used to be able to set up my sync so only
How to remove the "Read More..." button at the end of my email?
When viewing my email send with Z Campaigns, there is a read more at the end. I don't see it on desktop. How it appear there? How I remove it? How I translate the button?, it's not even in the same language as the rest of zoho (!) thanks
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