Can users record and send voice messages to me?
Zoho Chat Team, Would it be possible for the users to record and send voice messages to me? I believe you can have the message encoded as a MP3 file and attach to my Zoho mail box similar to Google Voice. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Group Chat Question
In order to do a group chat, do all chatters have to be Zoho users?
Personal group members keep disappearing
I have created a personal group, invited and accepted members to the group, but after awhile the accepted members disappear. Why is that?
The Zoho Curse, Almost Perfect
I don't get it. How do you release a chat product that does not allow the customer on the other side of the chat to see if someone is there? Everything works as expected except a customer has NO IDEA if the chat session is actually active. If no one on the support side answers after 60 seconds then the customer gets a "Sorry Support team is unavailable. Please try again later" message. It does not matter if the support rep is Active, Busy, Invisible or logged out. Also it would be nice to have
importing validated chat users
I have my chat contacts already validated on MSN Messenger. Does Zoho Chat see these contacts? Do they have to be re-validated through Zoho Chat? (Go through the process of adding them and Zoho sending out a confirmation email, etc.)
Zoho chat does not login
I cant login to Zoho chat from within Zoho Business, if I open it from "chat.zoho.com" then I can get in but I try from within my Zoho Business account it says "Loading...Please wait" forever and does not logs in. How I can I fix this? Thank you
Zoho Chat language?
I am from China, my Zoho Chat is Chinese, when I put chat live in my website, its also Chiese. How I can change to English?? I mean when other people visit our web, he see the chat live is English, not Chiese! Please help me!
Bing or other sound to signal a message?
Can we add a bing or other sound to signal a message? In google chat, there is a bing every time a message is sent. It is very useful.
Peer to Peer
I would like to know if the NetFlow Analyzer will work on a peer to peer network system?
query in chat
can we have a pop-up when we get a message from ur online friend.?
Organizational Groups
Hi How can I add an organizational group from ZOHO business to live support?
ZohoChat Executable
Hello crew, I was wondering if there are plans for an executable for representatives to connect to zoho and receive calls without using the browser (similar to Zoho meeting executable). Thanks
Horizontal scrollbar in shoutbox embed (IE7/8)
Hi, when using the shoutbox in IE7 or 8 a horizontal scrollbar is visible and ruins the box.
Chat Logs Available?
Hi Is there any chat logs available? Please advise. Regards
Gadgets
When will you have Zoho Chat available as a gadget so I can add it to my start page? Can you provide release dates for any other gadgets? Thanks
Zoho Chat Engine
Hello All, It is possible to host dedicated zoho chat engine on any other server. Early reply will be appreciated. Regards, Sumit.
Mass IM address import
I would like to see a tool that would allow an import of existing IM addresses. We currently use Digsby for our IM needs but would love to swap over to Zoho to consolidate platforms. We also maintain our IM addresses in a custom field in Zoho CRM so an export/import tool in Chat would be fantastic.
Announcements
Temporary Outage in Zoho Cliq Affecting US Users – July 23, 2025
We experienced a service disruption in Zoho Cliq that impacted core functionality for users in the US region. The issue occurred between Jul 23, 2025, 06:54:00 PM IST and 07:13:13 PM IST, lasting approximately 19 minutes. To restore service stability,
Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks
Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them to
Important update: Enhanced security measures for account operations in Zoho Cliq
Greetings from the Zoho Cliq team! We’d like to share an important security update that has an influence on some admin actions such as password reset, MFA reset, and MFA backup code generation. What’s changing? With our latest security enhancements, these
An important update for Zoho Cliq desktop users
The latest version of the Zoho Cliq desktop app (v1.8.0) will no longer be supported on macOS 10.15 Catalina and earlier versions. This is because the framework we use (Electron) no longer supports some older macOS versions. If you’re using macOS 10.15
Sticky Posts
Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
Customer payment alerts in Zoho Cliq
For businesses that depend on cash flow, payment updates are essential for operational decision-making and go beyond simple accounting entries. The sales team needs to be notified when invoices are cleared so that upcoming orders can be released. In contrast,
New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.
With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers. Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to find
Accelerate Github code reviews with Zoho Cliq Platform's link handlers
Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share
App Spotlight : PagerDuty for Zoho Cliq
App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational