Gamification - missing points
Hi. I have already posted few questions, ideas and problems but I can see that I didn't get any points for that - did I misunderstood something ? Could you check that, please?
Remove apps from login screen
When I was evaluating Zoho for use in my business, I tried out a lot of apps....I settled on a few, but all of the ones I tried out are still on my login screen, though I did not end up using those services. How can I remove the apps that I do not use from the https://home.zoho.com/home screen? Thanks!
Adding Logo & Photo's
To make adding company logos and contact photos easier to add, how can we "drag & drop" from their company website to Zoho without having to save, dowload then upload?
China server and international server STUPIDITY!
Hello, I have just come to know that there is a "China data server". My business is based in China, all my settings are set to China, including timezones and addresses etc, right from the start. But I got my account from zoho.com which automatically gave me an international data center account. Never even informed me or asked my for a choice. For about a year I have been complaining of getting horrible speeds and user experience with Zoho and had conversations on multiple occasions and screen sharing
Verification code
Hello I am a domain admin and one of my colleagues has not access to his mobile phone and does not have the verification code. As admin of the system, how can I provide him a code for access? He was asked to contact the admin and I dont see any oprions in the dashboard for me to help him. Could you please help?
Zoho Writer Mail Merge fails when merging large number of records
I can use mail merge successfully when merging a small number of records. I tried merging 100 records and the process hangs, nothing happens, or a corrupt PDF file is created. What is the limit to the number of records that someone should expect to successfully mail merge.
Record Template
Hi, I want propose an ideia about the record templates. It allow only one record by template, but sometime the user needs more than one records. So I ask which the Zoho enable this functionality for all of applications. Thank you.
TLS 1.2 Update and APIs
As we plan to retire support for older TLS versions (1.1 & 1.0) by 5th Dec 2018, our customers who use Application Program Interfaces(APIs) may need to perform some changes in their systems. Some versions of the platforms used may be compatible with TLS 1.2 by default, while some of them may not. However, it is quite simple to enable seamless integration of APIs with a few steps. What is API Integration? API Integrations are applications or interfaces between other services and Zoho, which process
Not receiving confirmation email
Hello; I am not able to confirm my email address My email address was previously confirmed, but I tried to change/edit my email address and now can not confirm my email address. I am unable to receive the "confirmation link" in any of my email folders. Please help with the issue of not being able to receive "confirmation link." Thanks, Sean.
Access Zoho Accounts API (Custom Views) using a key instead of OAuth 2.0
I would like to access Zoho Accounts data through a custom view using a key instead of OAuth 2.0. Can I do so? My requirement is offline access without user interaction. Something like a CRON job running and pulling data. I do not want to follow OAuth 2.0 process and it requires some user interaction. Please help.
WhatsApp group for discussion
If any WhatsApp group for Zoho community , I would like to be a member. Kindly add me. SANJU GHOSH , MO- 8256001515.
Zoho User Group in Minnesota
Wondering if there are any Zoho CRM user groups in the St. Paul/Minneapolis area?
Ask the Experts - Live Q&A session on Zoho's Privacy policy in compliance with GDPR
A couple of weeks ago, we had a session on GDPR and its compliance in Zoho. The session brought in questions around a host of Zoho products and how they comply with GDPR. Popular feedback said the session was quite useful. Owing to this and several questions centering around Zoho's privacy policy, we're rolling out another session of Ask the Experts this May 24th and 25th, which invites questions on Zoho's Privacy policy and its compliance with the General Data Protection Regulation. (Please try
Client Interface
Good day! I have created a few apps and forms on Zoho and thus far I am very pleased. A simple question: Can I create a client interface or a client area on Zoho where our clients can go to "log in" on our site and see their personal profile, current status etc? Can I do this via Zoho? If yes, please help!? Regards Joe
How to change/update credit card?
Maybe I'm just blind, but I can't find anyplace on zoho.com where I can update my credit card information. My old credit card number is no longer valid & I'm not sure when my next payment is due for my Zoho Creator application. Please let me know how to proceed. -Randy
Domain hosting
I currently have a domain registered through GoDaddy, and GoDaddy also hosts my email. I do not have a website, it is domain registration, domain hosting, and MAPI email with 10 addresses (I can easily live with 5 addresses). I am considering moving everything away from GoDaddy. Can Zoho act as my domain registrar, domain host, and mail host? Thanks
QR code for app installation
When trying to setup two factor auth via app you provide QR code to app, but that code not working.
Nothing in My Area of Support Forum
When I click on "My Area" of this support forum aren't I supposed to see all my posts? The picture is different the email ID is not the primary user
Different Zoho subscriptions for one organization
Hi, We have subscribed Zoho Workplace recently. We would like to subscribe Zoho Connect (only for a set of users) and Zoho One - Flex for another set of users. Zoho Workplace=5 licenses Zoho One Flexible = 2 license Zoho Connect = 25 licenses Is this possible? If yes, how can I do it because I could not understand how licensing and organization management works. Regards
Two factor authentication problem
I turned on two factor auth (fingerprint) but never received the system sms's on my phone when it requested to swipe my print. Luckily i have some backup codes. So I decided to turn off two factor auth, but in order to do so I need to confirm using oneauth on my phone - but I don't get the notifications sent to my phone. So I can't sign in (without backup codes), and I can't turn off two factor auth. WTF.
States of Emoji
Hello, I'm using Emojis in some title of widget, tables etc... However I see, only some Emojis are recognized and saved properly. What is the list of supported Emojis ? (Knowing I'm on MacOS Mojave) A working example:
A Good Learning in the meetup at Madurai
A new platform to develop our knowledge for the bot development event "ZOBOT" conducted by ZOHO and it is very useful to our career.
Not able to create sub-domains
I purchase jobtrackable.com from Zoho and I have been trying to create a sub domain app.jobtrackable.com but it is showing an error. I only want to create a sub domain and don't require any email associated with that sub domain. I am on the free plan but I fail to see why I am not allowed to create a sub domain. All domain providers have this feature but only Zoho seems to lack.
[Zoholics: Japan] Will there be a translation into English?
Hello, We are planning to visit Zoholics in Japan this June. But before we buy tickets, will the language be also in English besides Japanese? Best Regards, Tiemen
Zoho Reseller
It appears I have a Zoho reseller account and I'd like to ask about this. the services I would be interested in selling are the Zoho Sign, CRM, and Assist apps. Since I am already signed up as a reseller, do I get any benefits such as free/reduced cost on accounts, or am I subject to the same pricing my clients are for my company's internal use?
Error changing my Zoho Account email address
Hi, I'm trying to change my Zoho account email address to my new business email. However, I keep getting an error that the email address already exists. The new email address is andrew@zenguestbali.com
Apps Out of Sync
Zoho offers many apps which seems GREAT at first. Most of the apps are very basic functionality. It's great that you offer the apps for mobile devices but in the end most of the usable functionality is very basic. Let me do some administrative functions (ideally ALL OF THEM) from the apps. We travel. We have home life. The tool needs to help us do things remotely without having to be attached to a PC/Mac all the time. Give me a lot of abilities a manager/owner would need remotely so that I can
Planned Annual Maintenance EU Data Center, 17th March ,2019
Dear Customers, As a part of our annual infrastructure maintenance at our Europe Data Center, we will be switching our apps from the Primary to Secondary data center on 17th March, 2019 and back to the Primary data center on 24th March, 2019. We will switch apps between data centers during non-business hours. While we carry out this switching, all Zoho services will continue to be operational. We do not expect any major interruption and you should be able to continue using all Zoho services during
Feature Request - Multiple Account Login / Account Switching e.g., Google
Hi, I would like to request Zoho enable multiple account handing. The current SSO process is extremely, extremely frustrating as someone who needs regular, frequent access to multiple accounts. I understand Zoho's tagline "One Account. Access All Services" but I don't see why people can't have the option to switch accounts. Google is probably the best example of this. You login to Gmail with your default account, head over to Google Sheets and switch users so your child can view their school project,
Product Name
it is possible to edit the Product name field in the Product module
Planned maintenance of our India Data Center : 27th Jan 2019 , 09:00 to 11:30 AM IST
Dear Customers, As part of our regular maintenance at our India Data Center, we will be switching our apps from Primary to Secondary Data Center on 27th Jan 2019 from 09:00 to 11:30 AM IST. While we carry out this switching, all Zoho services will continue to be operational. We do not expect any major interruption and you should be able to continue using all Zoho services during this maintenance. We will post an update once the data center maintenance is complete. In case you do experience any
Zoho Connection problem in public areas
I would like to ask you a general question regarding the access of Zoho in public places like restaurants, coffee shops etc. Me and my colleagues when we work in this kind of public places (with our laptops) in most cases we cannot open the Zoho Platform (Mail, CRM etc.). It returns 'This site is not reachable'. But when we are connected with our mobile data then we can open the sites. Quite strange? I think it is not a wifi problem in these shops. Is it because of 'https'? Does anybody here have
Multi Company Version
I run a Group of Companies and presently we differentiate within one Zoho Database using the Territory option. When will Zoho be able to offer a true Multi-Company version, I ask as I would like to consider adding additional modules by Company (Territory) option does not apply across all modules.
Change owner domain
Hello, how are you? I have a domain registered in Zoho, but I do not have access to the credentials and I need to access it. How can I change the owner of my domain lccopentech.com.ve? thanks for your help!
Update PRIMARY phone number
Impossible to update primary phone number. It belongs to a person who no longer works for the company. PLEASE HELP!
Product for resource scheduling and viewing users skills
Hi there, I was wondering if Zoho have any plans to create a resource scheduling tool similar to Float? https://www.float.com/ We use Float in our organisation, and have not yet come across an alternative that might work the same way. Just an idea for future consideration. We essentially want to be able to see across the organisation what all of our staff are up to, in a snapshot / calendar schedule view. If Zoho had a tool similar to this, it would be ideal to integrate with Zoho CRM and Zoho Projects.
I changed my name on Profile Settings, but when I send email it still shows old name. Why?
I changed my original name - which shows when I send an email, to a different name. It shows the new name on the profile page but when I send an email it persists in showing the original (unwanted) name. Why is this happening? I don't want to send emails with that name showing for personal reasons. Help? (also I don't understand where to post a question when I need help with a technical issue.)
Data subject rights under GDPR
"The world’s most valuable resource is no longer oil, but data" - The Economist GDPR encourages that we treat personal data and privacy with discipline and the respect it deserves. It gives individuals more control over their data. Under the GDPR, individuals have eight basic rights: 1. Right to be informed Individuals have the right to be informed of how, when and where their personal data is being used. Users have to opt in for their data to be gathered, and consent must be freely given rather
Zoho Mail Desktop Lite only logging in on second try, security issue, display issue
Hello, in trying to use Zoho Mail Desktop Lite I found out 1) I can use my normal password, not an application-specific password even though I am using Two-Factor Login 2) I need to log in two times, the first time it returns me to another login screen 3) When it finally logs in the interface is too small to read or write emails. See the animated screen capture below. I pixelated the user names.
GDPR - you can't bury your head in the sand and hide from it. Here's what you need to do if your business isn't GDPR Compliant yet.
GDPR has landed! In an ideal world all businesses would be GDPR compliant after crossing the 25th May deadline but in reality for most businesses it is still a working process. It is too late if you haven't started working on it - but hey! It doesn't mean you shouldn't start now. The ICO is the regulating body for the General Data Protection Regulations. The right course of action for you will be to finalize a plan for your compliance and take small steps towards your goal. Document all the process
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