Cannot view or interact with polls on IOS
When testing with Android the user will receive a pop up message when a poll is started and be able to access polls via the more menu. This is not the case when using IOS phones, there seems to be no way to view or interact at all.
How do I add an email to tasks in Trident?
Hi, I'm trialling Trident to see if it works better for me than the browser version. It's a nice idea and looks quite refined, so I'd like to be able to use it. My first question is: how can I add and email to a task? I can't find any obvious way, but
Why Trident?
Maybe a strange question, but I was wondering why Trident is being developed. It looks fine and is working better and better, but I can't see what you want to achieve what isn't already in Zoho Mail? Zoho mail is already an (webbased I suppose) app that
Ticket list sorting is now supported in the latest version of the Desk Android mobile app.
Hello, In the latest version of the Desk Android mobile app (v2.4.32), we have brought in the option to sort the ticket listing view. Now we can sort the tickets listing by Ticket Id, Due Date, Recent Thread and Created Time. Please update the app either
BUG do APP IOS do Zoho Mail
Olá, Percebi que quando abro um anexo no APP IOS do Zoho Mail não existe um botão de retorno à caixa de e-mail. Tenho que fechar o aplicativo e abrir novamente. Vocês já mapearam isso? Existe algum botão que não vi? Abs Marco
Samsung watch zoho app
Hi, is there a way to see zoho mail on the samsung new watch? Or are there any zoho apps that can be installed on the new samsung watch 5 or 6?
Location Lookup
Hi Team, When I enter an address into the location field, there is no map address lookup happening. What setting have I missed that will get this working? Kind Regards John
Multiple Zoho Accounts on Android/iOS Apps
I'm migrating two of my companies to Zoho platform while ditching Google Apps. I can't seem to find a way to access both accounts on the Android or iOS mail app. Is there any other way than POP3?
Tracking incoming calls on mobile phone
Hi My sales team make and receive all calls using a mobile phone, no integration with a VOIP/PABX system. I would like to know if Zoho allows automatic tracking of inbound and outbound calls on a mobile phone (in Australia). Is this possible, do I need any integration or is it native within Zoho mobile? Thanks
Attach photo
I am using the iOS mobile app and I cannot add photos to a ticket.
Open Desk app on iOS ir Android form ticket links
Hi there, Since a few days ago, when I click on the ticket link in a notification for a ticket on my iOS or Android device, it opens the Desk app but no results are shown, just the animated zoho logo. I have to copy the link and open it in the browser
PGP within iOS Zoho email app
Sending and receiving PGP-encrypted emails works perfectly with the Zoho browser/web client but I can't find any way to encrypt/decrypt these messages within the Zoho iOS email app. When I attempt to open an email from a contact whom I've exchanged keys
IOS mobile app and documents
We have several ios users that will be using the projects apple mobile app. We believe we have run into an issue. We create a project template with specific zoho team folders. One of the folders has a zoho sheet template in it. Once we create a NEW project
No access to contact categories in Zoho Mail Apps
I have set up a number of contact categories for my organization. When I compose an email using a web browser these categories are visible. When I compose an email using your Android or iOS Apps no contact categories are visible. Is this expected? If
Task Management on Zoho Desk Mobile App
Hello everyone, We’re currently exploring ways to manage tasks directly from the Zoho Desk mobile app, as some team members do not have access to the desktop version. In our case, having an accessible view of tasks or activities on mobile would make a
How to turn off Glance in Motorola G13 without messing up other settings?
Hey everyone, I recently got a Motorola G13 and I'm trying to disable the Glance screen feature (the one that shows notifications when the screen is off). I've looked through the settings but want to make sure I turn it off without accidentally changing
Card Scanner not syncing
Hi, I just installed the Card Scanner app for Android. It works well enough for me but the contacts are not syncing with my contacts in Zoho CRM. Is there something I need to do, I couldn't find a "Sync" button in the app? Thanks Ivo Spigel
Zoho CRM Reports Module on Mobil App
I have the mobile app and the reports module doesn't appear in the sidebar for some reason. I saw a Youtube video where the user had the Reports module on mobile. Is there a setting to show it on mobile? Thanks.
Users can now snooze mails in the latest version of the Zoho Mail iOS app (v2.7.2)
Hello All, In the latest version of the Zoho Mail iOS app (v2.7.2), users can now snooze mails and set a dedicated time to work on them later. You can access the Snooze functionality by following the steps mentioned below: - Go to the Zoho Mail mobile
Right swipe action is now supported in the latest version of the Zoho Mail Android app
Hello All, In the latest version of the Zoho Mail Android app (v2.4.29), we have brought in support for the options to configure the right swipe action and to mark an email as read/ unread while carrying out swipe action within the mail list view. Please
Zoho email app on Android not working
I have been using zoho email for 5 years. I use it on Google pixel 7PRO and OnePlus 12. For last 3 days it is not syncing, hanging all the time. I have disisnalled and re installed it, but change. I can see the pop up message, but when I open the app,
Mail Android app: no push notifications
I am very happy with the Android app for Zoho Mail and want to use it as my default mail client. However, I don't receive push notifications of new e-mail. My phone is a Samsung Galaxy S3 Mini. Are there any settings changes I should make to fix it?
Global Calendar - Projects mobile app - iOS (v3.8)
Hello everyone! In the latest iOS version of the Zoho Projects mobile app, we have added support for a long-awaited feature - Global Calendar. This feature displays tasks, bugs, milestones, and events across all your projects, providing you with a comprehensive
Zoho CRM Mobile App - Share Deal Record Link
Hi, Our sales team is in the field (with no access to a Laptop). The need to be able to share Zoho CRM record information to the office via email or slack. There is no way for them to share the Zoho Deal Url or Zoho Account URL via the app. Does anyone have a workaround for this?
iOS Calendar
can we please have the calendar in the iOS app? the desktop web app has it. We really need to be able to see tasks and events inside the projects ios app. please dont mention syncing to external apps. that is very slow to update and if you make a change it never updates. we need a real version of the projects calendar in the iOS app. we've been using this for a few years and nothing.
How do I change a project owner?
I have a project where the project owner is no longer with the company. How can I change the project owner to another user?
Delegate Access - Mobile iOS/iPad
We’re over the moon that delegate access is now available in Zoho Mail as we were nearly ready to switch platforms because of it! Is there a timeline on when delegate mailboxes will be accessible from the iOS and iPad OS applications? Thanks, Jake
How to join a meeting?
One to one calls work perfectly fine within Trident. Though I see no option to initiate or join a scheduled multi-user meeting there. If a meeting is already in progress then a click on "Join Meeting" buttons takes me to the browser instead of joining
HIGH CPU AND RAM USAGE
Hello, I'm using the Trident application, because I can no longer connect using the cliq application, despite the more complete Trident consuming excessive machine resources. How to resolve this?
mobile convert of sales order into invoice
Hello, in desktop version there is a button to convert sales orders to invoice with data filled from SO. is there an option to make the same from the mobile? I am using CRM professional, it this available for CRM PLUS subscriptions? please help..
Poor Resolution Printing from Trident
When printing a PDF attachment from within the Trident app or when printing a PDF from the Trident app, we get terrible resolution. This issue only happens with the Trident app. Webmail, Outlook, em Client all look great.
Hard to use Zoho Desk app for iOS
We often communicate with colleagues about tickets from clients. We use Slack as chat. In chat we refer to tickes using links to tickets (this is obvious). The link looks like this https://support.marketmixer.net/support/marketmixer/ShowHomePage.do#Cases/dv/c29ebf16fdf488af46583ee14320f40a0b498ee34174141d It is easilly opened on my desktop. Also you developed beautiful apps for iOS that I installed. My question is how do you expect we should use your mobile app if I received the above link form my
App Calendar View
A calendar view by day, week, and month are the easiest way to manage and schedule time. Are there plans to add a calendar view for the "Zoho Projects" android app?
Display your zoho contact name when they call your mobile number
As per the title If a contact calls the office number, the contacts name shows on mobile as long as I have their contact details registered in my crm. Is there a way that if the contact calls my mobile, their name can be displayed? Currently just their number shows when they call.
Live activity timers and weather integration in the latest version of the Projects iOS mobile app.
Hello All, In the latest version of the Zoho Projects iOS app (v3.5.14), we have brought in support for the below enhancements. Live timers: Add timers to the iPhone's lock screen and in the Dynamic Island to have real time information at your fingertips
MDM Conditional Access - Sprints
Hello Sprinters! In the iOS version (v1.2.19) of the Zoho Sprints mobile app, we have brought in support for an amazing list of functionalities. Here are those: 1. MDM Conditional Access: Conditional access allows organisations to restrict employees/users
Zoho Mail app update - Android
Hello Everyone! In the most recent Android version of the Zoho Mail mobile app(v2.6.6), we have included support for the below mentioned functionalities: 1. RTL functionality within the email compose screen. 2. An option to fetch search results from all
Zoho Mobile App on and Custom Statuses
I have created a custom ticket status. It works on the web with Zoho but does not appear as a status option for a ticket in the Zoho Desk mobile app on Android
Announcing New Features in Trident for macOS (v.1.2.0)
Hello Community, Trident for macOS has quite a few new features that will improve your business email communication. Let's take a quick look at them. Creating templates Earlier, you could save email drafts as templates in Trident. With the current update,
merge tickets?
THis is a beginner question but I can not find an answer searching for merge or combine tickets. How do I combine two tickets to one?
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