553 Relaying disallowed (I can't receive emails).

553 Relaying disallowed (I can't receive emails).

Hello,

We have recently pointed the domain with which we have emails with you to a new hosting. Reviewing the information in this ticket (https://help.zoho.com/portal/en/community/topic/gmail-error-553-relaying-disallowed), we think we need an up-to-date verification log to be provided to us.

Also, we are observing that now it appears that the MX records are misconfigured. Currently the ones we have are:
10 mx.zoho.eu.
20 mx2.zoho.eu.
50 mx3.zoho.eu.

However, now the console tells us that we must place:
10 mx.zoho.com
20 mx2.zoho.com
50 mx3.zoho.com

But, we do not know if we should update them before or after updating the verification record (which we hope) you provide us.


Kind regards,

- Support Team
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