Hello,

I was wondering if there is a way to have something add and track Pre-Paid Support, and alerts me if the customer has credit left?

I provide 1hr Pre-Paid Remote Support. And when I do, say, a 30min session, I need to have the Customer have that they paid for 60min and used 30min and have 30min remaining. So when a new ticket comes from the client, it is another Remote Session, I will see that there is 30min left and get them to pay where required.

I just need to be able to track and clear out the credit used so I know when they used it, what ticket, how much is left, so I know I need to charge more. Either on Desk or Books is fine.