Add Built-in "Partner Finder" / "Contractor Directory" Tab to Zoho Desk Help

Add Built-in "Partner Finder" / "Contractor Directory" Tab to Zoho Desk Help

Hi Zoho Team,

We hope you're doing well.

We would like to request a new feature for the Zoho Desk Help Center:
A built-in, configurable "Partner Finder" / "Contractor Directory" tab or section, similar in concept to your own Zoho Partner Finder at:

🔗 https://www.zoho.com/partners/find-partner-results.html


🔍 Use Case:

We want to publish a directory of contractors or partners on our Zoho Desk Help Center for customers to browse and select the right partner based on their needs.

This tab should allow us to:

  1. Sync partner data from a custom module in Zoho CRM / Zoho Desk

  2. Display partner info (name, services, location, ratings, etc.)

  3. Allow users to filter/search based on categories (e.g. country, services)

  4. Let logged-in users submit reviews and star ratings

  5. Include a moderation workflow before displaying public reviews

  6. Be fully embedded as a native tab or page inside the Help Center


✅ Why It’s Important:

  • Many businesses (including us) have a network of partners or certified service providers.

  • Presenting them inside the Help Center provides a unified customer experience.

  • This helps connect customers with service providers without redirecting them to a separate system or site.

  • We see that Zoho has already built something similar internally, and we would love to see a native version available to customers as well.


🙏 Request Summary:

Please consider adding a Partner Finder module/template/tab to Zoho Desk Help Center, with CRM / Desk integration, user review support, and admin moderation.

Thank you for your consideration!

Best regards,
Ram


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