Any time an event is updated on ZohoCRM Calendar it sends multiple invites to the participants. How do I stop that from happening?
Any time an event is updated on ZohoCRM Calendar it sends multiple invites to the participants. How do I stop that from happening? This happens when I update a field on the event in the calendar after the meeting. When I update the contact status, or change the outcome from the meeting, it send outs an invite for the same meeting. How I stop this from re-sending another invited to the participants in the meeting when those fields are updated. In the picture below if I decide to go ahead an update any of those fields, an entirely new invite is sent out to the participants of the meeting.
Moderation Update:
Option to turn off email notifications to the participants when changes are made to it.
It is important to update the participants of the change in Location or Time of the meeting. Therefore, when changes are made to certain fields like Location, Date/Time, etc., the updated info will be sent to the participant.
However, changes/updates to custom fields or others will not trigger an email to the participant. If this is happening in your account, please reach out to our support team. We will check and help resolve it.
Most importantly, when saving a Meeting (with participants), the system asks the user whether emails have to be sent to the participants. If you have selected 'Do Not Send', no emails will be sent from the system.
Most importantly, when saving a Meeting (with participants), the system asks the user whether emails have to be sent to the participants. If you have selected 'Do Not Send', no emails will be sent from the system.