[API] Create contact with account details when creating a ticket
Dear all,
When creating a ticket through API we can set Contact Details, it creates the ticket and the contact (if the latter do not exist). However when I add accountId in the contact section it fails with the following error:
{
errorCode: 'UNPROCESSABLE_ENTITY',
message: "An extra parameter 'accountId' is found"
}
The same happens when I add title attribute.
My question is then how can we create (update if it exists) both the Account and the Contact when creating a new ticket?
Thanks,
Regards
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.