We are a call center and we have external vendors that need to post customer data through an API - they will not be manually entering the data. We are new to zoho and feel this would work for us if we can get it setup for our external vendors to be able to post the data. Once the data is posted/passed from the vendor, we have about 10 agents at a time that need to be able to view the customer data that was passed from the vendor in real time. Data can be posted from our vendor in two ways according to them: 1) HTTP GET/POST - Leads are delivered to your server in real time; or 2) SOAP 1.1/XML - Leads are delivered to your server via SOAP 1.1/XML in real time. Fields that would be passed to us from them are: "Program of Interest?" “And what is your highest level of education so far?” “Did you obtain your High School diploma/GED in the US?” “Are you a US Citizen or Permanent Resident?” “Do you have any college credits you would like to transfer?” “Will you have access to a working computer with internet access?” “What is your age?” “Have you or your spouse ever served in the military or any division of the armed forces before?” Contact First Name Contact Last Name Contact Phone Number Contact Street Address Contact City Contact State Contact Zip Code Contact Email Address “And what is your highest level of education so far?” We need this done as soon as possible - please advise on your estimate of the total cost, the time to complete it, and if this is a good solution for what we are looking for. Thank you!
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