Autodiscover configuration

Hi,

I followed the instructions on this link (https://www.zoho.com/mail/help/adminconsole/autodiscovery-settings.html) to configure autodiscover for our domain. When adding a new account from outlook the process fails and outlook redirects to manual configurations.

What I have noticed, is that outlook does not pick the account login information and hence the field remains blank. I believe this field should be in the format (example: user@domain.com)

Is there anything wrong with the contents of the xml file?

<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006a">
<Culture>en:us</Culture>
<Action>
<Settings>
<Server>
<Type>MobileSync</Type>
<Url>https://msync.zoho.com/Microsoft-Server-ActiveSync</Url>
<Name>https://msync.zoho.com/Microsoft-Server-ActiveSync</Name>
</Server>
</Settings>
</Action>
</Response>
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>IMAP</Type>
<Server>imappro.zoho.com</Server>
<Port>993</Port>
<DomainRequired>off</DomainRequired>
<LoginName></LoginName>
<SPA>off</SPA>
<SSL>on</SSL>
<AuthRequired>on</AuthRequired>
</Protocol>
<Protocol>
<Type>POP3</Type>
<Server>poppro.zoho.com</Server>
<Port>995</Port>
<DomainRequired>off</DomainRequired>
<LoginName></LoginName>
<SPA>off</SPA>
<SSL>on</SSL>
<AuthRequired>on</AuthRequired>
</Protocol>
<Protocol>
<Type>SMTP</Type>
<Server>smtppro.zoho.com</Server>
<Port>465</Port>
<DomainRequired>off</DomainRequired>
<LoginName></LoginName>
<SPA>off</SPA>
<Encryption>SSL</Encryption>
<AuthRequired>on</AuthRequired>
<UsePOPAuth>off</UsePOPAuth>
<SMTPLast>off</SMTPLast>
</Protocol>
</Account>
</Response>
</Autodiscover>

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