Bidirectional Sync between CRM and Creator

Bidirectional Sync between CRM and Creator

Hello. I'm trying to sync a module with a Creator record.

For this I've setup a Workflow Rule in CRM that send it changes to Creator and I have added a Workflow on Creator that send data to CRM. 

This is because operators use the Creator APP and our internal users create contacts on CRM.

Sync from Creator to CRM works as expected. But CRM to Creator is pushing all data except a Birthday field.

Everytime I update a couple of fields on CRM the logs shows that data is updated but the date field is reverted back to the previous value.

On Creator the data gets updated in all field change on CRM except for the date field.

I really don't know why the data is being reverted on CRM as there is no rule attached to that field except for this Sync.

I though maybe Creator was triggering its own update to CRM as soon as the data is updated through CRM but it should update the correct date data and not the previous one unless the date its not being updated correctly on Creator. I also have tried many date formats just to check if that could be the problem but I dont know what is going on.

Any help is greatly appreciated.

Thanks.
    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      • Sticky Posts

      • Free Webinar - Digital signatures for digital contract management with Zoho CRM

        Hi, Did you know you can seamlessly send and collect signatures on important business documents like business proposals, vendor agreements, sales contracts, invoices, and other inventory documents with Zoho Sign’s extension for Zoho CRM? Join our upcoming
      • New User Interface for your Email integration in Zoho CRM

        Hello folks,  As most of you may already know, Zoho Mail recently got a new user interface that's a lot better and easier to use. As a result, this change will affect your email integration with your Zoho CRM account**.  If you have your email integration in Zoho CRM set up through POP, your Emails UI in CRM will be moved to the new Zoho Mail UI. We hope that you like the new and improved Emails interface inside Zoho CRM. Feel free to share your feedback by commenting below.  **Please note that,
      • Fetching leads from Zoho CRM into Zoho Creator, automatically

        I'd like to pull new leads from the CRM system, into Creator, on a daily basis. Is this possible?   Yes, it is possible. Zoho Creator and Zoho CRM are integrated with each other, enabling you to synchronize data between them. This is done by fetching records from CRM into a Zoho Creator form. In order to achieve this, you'll have to configure a workflow alert in Zoho CRM.  For instance, you can maintain the lead details in CRM on a separate form in Zoho Creator by fetching the details automatically

      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方