Blocking / black listing customers
Hi,
We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers. Also leads to reduced advisor productivity.
We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers. Also leads to reduced advisor productivity.
We would like to block or blacklist such customers based on their email id. Any suggestions, how we can achieve this in Zoho bookings?
Thanks,
Pankaj
Topic Participants
Pankaj
Kirthika Hari
David Moore
manik
Akshara Amarnath
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