Bug: Export as PDF creates secure PDF

Bug: Export as PDF creates secure PDF

The PDF export function always creates a Secure PDF, regardless of whether you have asked for that option. This has several negative effects.

The most pressing problem for us is that users of the PDF are prevented from copying text from the PDF. When the PDF provides instructions for command lines to type in, being unable to copy those command lines is rather fatal.

The Export as PDF dialog has an option "Click here to set password for the PDF file". Not clicking on that checkbox should result in a non-secure PDF, but it doesn't. It just results in a PDF with no username/password (anyone can open it), but no way to copy, and no way to change the security settings.

If you do select that checkbox, then fields appear for username/password.  Our current workaround is to create username/password, so that at least we can open the PDF in Acrobat, then remove the security. But this is  very tedious when many new versions are being created.

Graham

Issue Id: GWZ1045
    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方