Busy availability all the time

Busy availability all the time

Hi, I have a problem with the availability in a user's calendar. When I invite her to an event for a meeting, she seems busy all the time. I have been looking at the calendar settings and apparently she has everything correct. Would anyone know where I can modify the user's availability or look to see if she has any events that are not closed and that is why she appears busy?
Thanks.

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