Can we get technician Permissions on the Roadmap?

As an MSP, we need the ability to control which client computers our technicians can access. The lack of this feature prevents us using Zoho Assist more fully. Here are some very common reasons why this feature is needed:

Security concerns may only permit 1 technician to access confidential information. The stems from the security principal of least privilege.
Technicians work on specific accounts. We don't grant them access to ALL of our client's computers.
We do not want a 1st tier technician to access the computer of the owner of one of our client's companies.

I look forward to hearing from the development team about when this feature can be rolled out to IT companies that are Zoho Assist clients.

Thanks

Craig

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Craig
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Sticky Posts
Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,