Can't configure existing Zoho One WorkDrive with Marketing Plus

When using Brand Studio within Marketing Plus, users are asked to set up WorkDrive. Since we have an existing Zoho One subscription (comes with WorkDrive), we wanted to use that for storing brand assets in Marketing Plus. The documentation explains that Zoho One subscribers can integrate Marketing Plus.

However, the Admin panel doesn't allow us to add our Marketing Plus subscription into Zoho One. It's simply not shown as an available app:

similar problem while adding apps on the Admin settings:

In Marketing Automation, if we choose to create a new WorkDrive, there's nothing happening. No error codes, nothing! (different browsers and PCs tested)

So basically Zoho left us with no options but cancel our subscription and find a service provider that actually works!

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Orkun Oz
Sanjay Rohith S R

Sticky Posts
Introducing Budget Board in Zoho Marketing Plus
Hey everyone, Marketing Plus enables marketers to collaborate more effectively and manage their marketing efforts, from campaign planning to execution to performance measurement—all on one platform. One of the most challenging yet critical tasks for marketing
Plan, visualize, and execute your marketing projects with a unified marketing calendar
Hey everyone, We're excited to introduce the unified marketing calendar in Marketing Plus, which we're confident will make it easier for you to plan and manage your various marketing activities. Here's the gist of what it is and how you can use it. What's
The deprecation of Facebook Groups in Social for Zoho Marketing Plus
Hey everyone, With the introduction of v19.0, Facebook recently announced the deprecation of the Facebook Groups API. For this reason, Zoho Social in Zoho Marketing Plus will no longer support publishing posts in your Facebook Groups starting on April
Refer Zoho Marketing Plus to your friends and earn rewards!
Hey everyone, We would like to thank you from the bottom of our heart for subscribing to Zoho Marketing Plus. Now you have the opportunity to refer Zoho Marketing Plus to your friends or family members who are looking for a suitable solution to empower
Social in Marketing Plus now supports TikTok, Instagram Stories and Reels, and YouTube Shorts
Hey everyone, We are excited to inform you that Social now allows you to publish on TikTok! We've also updated it to let you create Instagram Stories and Reels, as well as YouTube Shorts. Here's a brief about the updates. Publishing on TikTok Connect