Hi Zoho Desk Support. I would like to raise a question regarding our current Zoho Desk email.

Current: support@xxxx.zohodesk.com

What we want to use: support@yyyyyy.zohodesk.com

Can we update it without deleting all our current tickets (open, closed, in progress) or will it reset, and we need again to restart our tickets. Kindly advise. thank you.