Chat Window needs to stay on top of other applications

When a customer connects to us, we can hear the RING on the computer but we all have many windows open (unfortunately) and finding the right tab is not a practical way to respond since many times our Agents will not respond because they are busy doing something in another software/window. If the CHAT would pop-up within any other window will make this software far more useful.

Maybe this feature is already available and I am not aware of this?

Thank you
Robert

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